Dear Xunlei users, hello:

Dear, please follow the following methods:

1. Please go here to re-download Xunlei, then uninstall and reinstall it. . (Be sure to uninstall and reinstall to avoid overwriting old problems. Download records can be saved. Go to My Computer-Control Panel-Uninstall and call the uninstaller of Thunder 7 to uninstall. Halfway through the uninstall, you will be prompted whether to keep the download. History, click Yes, and then install it at the same location)

2. If this situation still occurs after double-clicking the installation package.

① Right-click the installation package-Properties-Digital Signature-After selecting the date in the middle-click to view detailed information, and then check whether the pop-up box displays a prompt that the digital signature is normal, but not normal It means there is a problem with the installation package and needs to be downloaded again.

②For win7 system, please right-click the installation package and choose to run as administrator to try.

③ Restart the computer and press F8 to enter safe mode and proceed with installation.

3. If it still doesn’t work, it is usually blocked by some software or some files in the system environment are damaged. You can directly try to install it directly with 360 Software Manager or the like. If it doesn’t work, it is recommended to reinstall the computer. system or contact us again.

Thank you for your support of Xunlei.

For more questions, you are welcome to ask the Xunlei Network Platform.