The card replacement business refers to the business of re-issuing SIM/USIM cards for users due to reasons such as losing their mobile phones. You need to go to the business hall to get a replacement card.

When handling card replacement business, the following registration information should be submitted:

1. Users must provide their valid identity documents.

2. If entrusting another person to handle the process, the agent must provide the original second-generation ID card of the person, the original valid ID card of the client, and a power of attorney signed and fingerprinted by the client. Card replacement in other places cannot be entrusted to others.

3. Institutional users need to provide a copy of the company’s valid ID (must be stamped with the company’s official seal), a letter of introduction from the company, and the original valid ID card of the person in charge.