Personal Work Summary of Outpatient Nurses 1 Every morning at 7: 40 am, stand at the guidance desk, wipe the table, put on the work photos of doctors and nurses who visited the clinic that day, organize medical records, prepare for outpatient registration, stand with a smile, greet patients' consultation and register and fill in medical records. This is basically the daily work flow of guidance, which seems simple and monotonous, but with my gradual understanding and personal experience of guidance, I feel more and more guidance.
I made a big mistake when I went to see the doctor on Thursday, which made me reflect these days. Early in the morning, someone came to consult and register as a quasi-molecule. I introduced the operation and preferential policies of our hospital to him. Later, they asked me, "Is xxx hospital one?" I didn't think much. Honestly, not one. Later, they showed me a coupon for xx. What I thought at that time was that they had an appointment with xx, and the ancients were still standing in the market with faith, so they kindly pointed out the way to xx. I didn't realize at all that I was making a mistake. It was not until the end of work that the director asked who was attending the consultation that I realized that I had made a mistake. The patient I pointed out this morning had an appointment with our hospital, but I pointed out that I made a mistake. I have been reflecting these days, and the acting director didn't criticize me. He kindly said that I was too sincere, but I felt that I was too stupid, too rigid, or my working ability was not enough. At that time, I only thought about honesty at work, but honesty was also principled. If I had left them in our hospital, we would have given them more advanced technology and better service. Everything should be patient-centered, which is the focus of our work! This not only serves the patients, but also takes care of the interests of the hospital, so that the preliminary work of our marketing department has not been in vain.
From the above example, I want to thank the leaders for their generosity in dereliction of duty, and more importantly, I want to learn from them. In the future, we should be enthusiastic and flexible in guiding work, constantly improve our experience and really do a good job in guiding work!
Personal work summary of outpatient nurses 2 time is like fine sand in my hand, and it passes in a blink of an eye. Looking back on this time in the children's intensive care unit, I can't help but sigh that time has taught me a lot, from being at a loss about the new working environment to being familiar with it now.
I still remember that I just stepped into a new working environment, and under the patient and meticulous guidance of head nurses and department teachers, I got to know and understand the clinical nursing work of picu from shallow to deep. From the beginning to the present, being a responsible nurse independently is an unforgettable experience.
The work of a nurse is sacred and noble. Wearing a nurse's uniform, you should perform your duties in your job and devote yourself to your work in order to do everything well. Nursing work not only pays attention to work efficiency, but also pays attention to work quality and work effect. Nurses are not as simple as people think. Changing shifts in the morning means the beginning of a busy day. Doing a good job of hand-over is to better carry out the new work of the day, followed by bathing and wiping the children. The nurse's back is busy in the hospital bed. This is to let the patient have a comfortable treatment environment and then accept the liquid. This requires great care. Working in picu, you can't do things half-heartedly. When the time is up, take temperature, blood pressure, cvp, etc. And record it. Not just writing a note on the computer. It is important to know the child's condition, find the abnormality in time and report it to the doctor. These all require a lot of responsibility. The youngest child here is 1 2 months old, and two of them are often filled with various tubes, with vasoactive drugs and special drugs, and there are many things to record. At the beginning of nursing, they felt great pressure, couldn't sleep at night, worried about missing something and forgot to sign. It should be said that I have adapted now.
Finally, when it comes to nursing theoretical knowledge and nursing operation, I deeply realize that theory and practice are inseparable. I know I have neglected to grasp the theory. Did not understand and learn what the department should know in time. These are the places that I should correct, that is, to better complete the nursing work. Every time I see my child discharged from the hospital healthily and see the smile on my family's face, I feel very gratified.
In short, as a nurse, she should serve patients wholeheartedly, show truth, goodness and beauty in daily nursing work, persist in many things, and maintain a passion and perseverance. I believe I can do it.
Summary of Personal Work of Outpatient Nurses 3 It is said that outpatient service is the first window of the hospital, and being an outpatient nurse is the image endorsement of the hospital. It has been two weeks since I received the demotion order to take over the work of guiding doctors in outpatient clinics, and I have gradually become competent from the initial inadaptability. I have been working in the hospital for the fourth year, during which I have accumulated a lot of work experience and a certain understanding of patients' psychological activities, so it didn't take much time for the role of nurses to change from inpatient to outpatient.
At first, I felt that the outpatient medical guidance work was too simple "a piece of cake" compared with the busy ward nursing work. Now my opinion has changed. I think being a good outpatient nurse should not only pay attention to the image, but also know how to observe the psychological needs of patients and their families, so as to answer questions. Their psychological activities are different from those of inpatients. Once, a pair of middle-aged men and women dressed as rural people came to the outpatient hall of the hospital. They bowed their heads and whispered something. Sometimes they look around and look at me, but they don't come to me. I observed it for a while and then asked. It turned out that they were a couple. The middle-aged woman was injured in her left foot, but she just came to this strange hospital environment and didn't know the process of seeing a doctor or who to consult. After understanding the situation, I led them to seek medical treatment and accompanied them to carry out relevant examinations. After the incident came to an end, they kept thanking me and were embarrassed to say, "Little Sister, let's go out to work in the village. We haven't seen anything, and we are too embarrassed to ask others. Thank you very much Your hospital is really good. " This once again made me feel the simplicity of rural people, and also reflected my value in this job. In addition, there are many such examples. This is only a small effort, but it has been greatly affirmed by patients.
After this period of medical guidance, I summarized the following points: (1) Ask patients' needs actively; Actively help patients solve doubts; Take the initiative to do practical things for the elderly, the weak and the disabled; Carefully guide patients to seek medical treatment. Although guiding doctors' work is not a vital part of the hospital, this function can also make patients' views on the hospital change very well. Even if I won't work in this position for long, I will play the role of outpatient doctor during my term of office.
Personal work summary of outpatient nurses. This year's work has gradually made me grow up, and I have gradually felt the taste of happiness and happiness in the process of work. Of course, I am glad that I have such an opportunity in my life, so I cherish my work in the hospital.
First, the completion of outpatient work
I have better arrangements for patients who go to the hospital clinic every day. At the request of doctors, I will better supervise them in an orderly manner. Of course, there is still something I can do well in the simplest diagnosis and treatment. I will do more sharing for the doctor with my personal efforts to reduce the work pressure of the doctor. In addition, they have done their own work well. Most of the work is recorded and summarized in written form, and of course, it should be handed over to the leaders in time to better evaluate the personal work.
Second, shortcomings in the work.
In this job, I also think about and summarize my own situation repeatedly, and gradually understand my problems in my work and analyze and summarize various situations. As a nurse, I really don't do my personal nursing best, so I often need to work harder to make myself excellent. Therefore, facing the future, I need to keep thinking, face patients with a more enthusiastic attitude and take good care of them. Of course, I am always careless in my work, which is a very bad aspect, especially when facing patients, I still make mistakes. Fortunately, nothing serious happened, but it is still an aspect that I must pay attention to and seriously think about. Then, my own work must be done with my heart. Whether patients need it or not, they need more greetings and give them more care and greetings. Only in this way can we draw closer the feelings between patients and take better care of them.
Third, the direction of future struggle.
In the face of this job, I still have a lot of things to work hard and struggle, so I am determined to work harder. I will make a simple plan for myself in the next life, hoping to make more efforts for myself according to my own hopes. At work, I will still make a lot of efforts to promote my own development and a better future with my personal efforts. Therefore, in the direction of life struggle, I just need to work harder and struggle harder. I believe I can make better achievements in my future life.
After I start my work in the New Year, I will adjust my best to face the work, try my best to do everything well and strive for a better direction for my future. I believe I will work harder in the future and keep working hard for my personal life.
Personal work summary of outpatient nurses. I have benefited a lot from my outpatient work. Through these months' work, I have a deeper understanding of the outpatient service, and at the same time, I have done my job well and made some progress. As an outpatient nurse, I also have some feelings and experiences during this probation period.
I felt very busy when I first entered the clinic. Although a colleague took me, she also had her own work to do, so my work was very difficult at first. A patient asked me questions. I was busy here and delayed there. Fortunately, there are enough nurses in the clinic to cope when they first came, but I also know that I can't keep doing this, and I have to. After work, I also combed the day's work and found many problems. In fact, if I organize them completely, I will be more calm when I communicate and deal with patients next time. And I don't need to be in such a hurry and hurry in many ways, that's enough. In particular, although there are many patients in our outpatient department and there are some special circumstances, it is not as hard as the inpatient department or emergency department.
Gradually, when I can do my job well, I will constantly optimize my way of doing things and communicate with my colleagues. What is better to do? In fact, we can help solve many problems of patients and reduce a lot of repetitive work. As long as our outpatient nurses do a good job, there will be no chaos. Although there are indeed many people sometimes, as long as they follow the rules, there are not many. At the same time, I am actively studying and constantly asking my colleagues for advice. At the same time, I also take part in some training seriously to improve my nursing level. Although I am currently an outpatient nurse, I also hope that I can study more and make more contributions to a better position. Now that the probation period is coming to an end, my work these days has also made me know more about the post of nurse and know how to do a good job.
I will continue to be a good nurse in the future. At the same time, I will further study, improve my working ability and make myself do better, especially in outpatient service, which is actually a good opportunity. As long as you grasp it, you still have a lot to learn, and you should try your best to do your job well.
Personal work summary of outpatient nurses. Conscientiously implement various rules and regulations.
Strict implementation of rules and regulations is the fundamental guarantee to improve nursing quality and ensure medical safety. 1, the nursing department reiterated the responsibilities of nursing staff at all levels, clarified the post responsibility system and nursing work system for nurses on duty and visiting nurses, and put an end to the bad phenomenon of patients changing infusion bottles and pulling needles by themselves. 2. Adhere to the physical examination system: (1) BANCHA is required to have a physical examination in the doctor's order class, and the head nurse participates in the total physical examination 1-2 times a week, with records;
(2) Nursing operation requires three checks and seven pairs;
(3) Insist on filling in the infusion card, and no major nursing mistakes have occurred in the past year.
3, conscientiously implement the orthopedic nursing routine and microsurgical nursing routine, adhere to fill in all kinds of information and data register, equipped with five types of surgical disposal tray.
4, adhere to the bedside shift system and morning care, to prevent the occurrence of complications.
Second, improve the management level of head nurses.
1. Adhere to the record and assessment of the head nurse's handbook: require the head nurse's handbook to be submitted to the nursing department for assessment before the 5th day of each month, and supervise the implementation according to the annual plan, seasonal arrangement and monthly plan formulated by the head nurse, and monitor the implementation effect, and require the head nurse to summarize the monthly work so as to sum up experience and carry out the work.
2. Adhere to the regular meeting system of head nurses: according to the requirements of grade hospitals, hold a regular meeting of head nurses once a week, with the contents as follows: arrange the focus of this week's work, summarize the advantages and disadvantages of last week's work, put forward corresponding rectification measures, feed back the nursing quality control inspection to the head nurses, and learn the relevant materials of head nurses' management.
3, check the quality of nursing every month, and timely feedback, and constantly improve the management level of the head nurse.
4. Organize head nurses to study abroad, learn from the advanced experience of brother units, and expand their knowledge: at the end of May, head nurses from three wards were selected to participate in the new international nursing progress class, and reported to all nurses after the study.
Third, strengthen the construction of medical ethics of nursing staff.
1, continue to carry out the code of conduct for nurses, and carry out 50 civilized expressions for nurses in daily work.
2. Organize all nurses to attend etiquette training in Wenling Hotel and Wanchang Hotel in June, 165438+ 10 respectively.
3. Continue to carry out health education and issue satisfaction questionnaires to inpatients. The results of satisfaction surveys (regular or irregular evaluations) are all above 95%. In addition, corrective measures were put forward for the problems existing in the satisfaction survey, and the best nurses were selected.
4, the department held a symposium on a regular basis every month, solicit opinions from patients, to meet the demands of patients to the maximum extent.
5. Carry out pre-job professional ethics education, rules and regulations, nurse code of conduct education and basic nursing knowledge, specialist knowledge and nursing technology operation assessment for newly assigned nurses, and those who pass the examination will be given posts.
Fourth, improve the professional quality of nursing staff.
1. Conduct "three basics" training for on-the-job personnel and organize theoretical examinations.
2, cooperate with the medical department, hire experts to teach, teach orthopedics, internal medicine, surgery knowledge, in order to improve professional knowledge.
3. Each department asks questions 1-2 times a week in the morning, and the content is basic theoretical knowledge and orthopedic knowledge.
Personal Work Summary of Outpatient Nurses 7. During my one year as a nurse in the outpatient clinic, I also learned a lot from doctors, head nurses and old colleagues. In this year's work, I also made some small achievements, which were affirmed by the head nurse. I also understand that there are still some areas that I need to continue to strengthen. After all, I am still a young nurse who has worked in our hospital for several years, and so is the work of outpatient nurses in this year.
I. Services
I know that as nurses, we have a heavy responsibility. Although it is a little easier than doctors, if you want to be a better outpatient nurse, you need to do a good job in outpatient nursing. I also demand that I can make progress every day and make myself better. In nursing, I'm not. I actively study, have new methods and skills, and will use them flexibly. This year, I also did the paperwork required by the head nurse seriously. For every patient who comes to our clinic, I also serve warmly, introduce politely, understand the situation, actively help patients, and let patients feel the serious service attitude of our clinic. At the same time, this year also encountered some unreasonable or unsatisfactory work.
Second, nursing.
As for nursing, I do it in strict accordance with the system requirements. I am absolutely not hasty or self-righteous. I think what I do must be good. I have always followed the requirements strictly. In order to improve my nursing level, I also read books carefully and took exams in our department. I also set strict standards for my nursing work, expecting myself to achieve it and strive for more progress every day. When treating patients' diseases, I also patiently encourage patients, telling them that as long as they actively cooperate with doctors, they can overcome diseases, give them more confidence, let patients face them with a positive attitude and let them recover better.
As an outpatient nurse, I am also proud of my work as a nurse. In the new year of outpatient service, I will continue to work hard to do what I should do in my nursing. For the areas that need to be improved in my own nursing, I will also spend my energy to improve and improve my outpatient nursing level, so that my outpatient nursing can be better and more patients will affirm it. I will do everything with a serious and responsible attitude. Make yourself better.
Summary of Personal Work of Outpatient Nurses 8. This year, the national health system continued to deepen reform. Under the attention and direct leadership of the dean, all the nursing staff have successfully completed all the nursing work assigned by the hospital leaders in line with the principle of taking patients as the center and serving patients. The work in April is summarized as follows:
First, seriously implement the rules and regulations.
Strict implementation of rules and regulations is the fundamental guarantee to improve nursing quality and ensure medical safety.
1, the nursing department reiterated the responsibilities of nursing staff at all levels, clarified the post responsibility system and nursing work system for nurses on duty and visiting nurses, and put an end to the bad phenomenon of patients changing infusion bottles and pulling needles by themselves.
2, adhere to the inspection system:
BANCHA was required to attend the doctor's advice class, and the head nurse attended the general check 1-2 times a week, and made records.
Nursing operation needs three checks and seven pairs.
Insist on filling in the infusion card, and no major nursing mistakes have occurred in the past year.
3, conscientiously implement the orthopedic nursing routine and microsurgical nursing routine, adhere to fill in all kinds of information and data register, equipped with five types of surgical disposal tray.
4, adhere to the bedside shift system and morning care, to prevent the occurrence of complications.
Second, improve the management level of head nurses.
1. Adhere to the record and assessment of the head nurse's handbook: require the head nurse's handbook to be submitted to the nursing department for assessment before the 5th day of each month, and supervise the implementation according to the annual plan, seasonal arrangement and monthly plan formulated by the head nurse, and monitor the implementation effect, and require the head nurse to summarize the monthly work so as to sum up experience and carry out the work.
2. Adhere to the regular meeting system of head nurses: according to the requirements of grade hospitals, hold a regular meeting of head nurses once a week, with the contents as follows: arrange the focus of this week's work, summarize the advantages and disadvantages of last week's work, put forward corresponding rectification measures, feed back the nursing quality control inspection to the head nurses, and learn the relevant materials of head nurses' management.
3, check the quality of nursing every month, and timely feedback, and constantly improve the management level of the head nurse, asking everyone to do a good job in nursing work plan and summary.
4. Organize head nurses to go out to study and visit, learn from the advanced experience of brother units, and expand their knowledge: at the end of May, head nurses from three wards were selected to participate in the new international nursing progress class. After the study, they asked the general practitioner 1-2 times every morning, which included basic theoretical knowledge and orthopedic knowledge.
5. A nursing technical operation competition (aseptic operation) was held on March 8th Women's Day, and the first prize (xx), the second prize (xx) and the third prize (Zhou Lijun) were selected and rewarded respectively.
6.65438+At the beginning of February and June, the nursing department conducted nursing technical operation assessment on nurses in the whole hospital: ward nurses' assessment: intravenous infusion and oxygen inhalation; Examination of nurses in emergency room: cardiopulmonary resuscitation, oxygen inhalation and gastric lavage; Examination of nurses in operating room: intravenous infusion and aseptic operation.
7, strengthen the nursing of critically ill patients, adhere to the bedside succession system and morning care.
8, adhere to the nursing business rounds.
Personal work summary of outpatient nurses 1. Conscientiously implement various rules and regulations.
Strict implementation of rules and regulations is the fundamental guarantee to improve nursing quality and ensure medical safety.
1, the nursing department reiterated the responsibilities of nurses at all levels, defined the post responsibility system and nursing work system for nurses on duty and visiting nurses, and put an end to the unhealthy phenomenon of patients changing bottles and sticking needles themselves.
2, adhere to the check system.
(1) requires the doctor's advice to check the class, and the head nurse joins the total check 1-2 times a week and records it;
(2) Nursing operation requires three checks and seven pairs;
(3) Insist on filling in the infusion card, and no major nursing mistakes have occurred in the past year.
3, conscientiously implement the orthopedic nursing routine and microsurgical nursing routine, adhere to fill in all kinds of information and data register, equipped with five kinds of operation and processing panel.
4, adhere to the bedside shift system and morning care, to prevent the occurrence of complications.
Second, improve the management level of head nurses.
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2, adhere to the head nurse meeting system, according to the requirements of the grade hospital, held a head nurse meeting once a week. The content is to place the focus of this week's work, summarize the advantages and disadvantages of last week's work, and put forward corresponding rectification methods, feedback the nursing quality control inspection to the head nurse, and understand the relevant information of the head nurse.
3. Check the nursing quality every month and give real-time feedback to improve the level of head nurses.
4. Organize the head nurse to go out for further study, learn the experience of predecessors in brother units and expand common sense. In May, the head nurses of three wards were sent to attend an international advanced nursing class. After the study, they made a note to all nurses for instructions.
Third, strengthen the cultivation of medical ethics of nursing staff
1, continue to carry out the code of conduct for nurses, and carry out 50 civilized expressions for nurses in daily work.
2. Organize all nurses to attend etiquette training in Wenling Hotel and Wanchang Hotel in June 165438+ 10.
3. Continue to carry out health education and issue visiting sheets to hospitalized patients. The results of intensive germination visit were all above 95%. The problems existing in intensive germination visit were put forward and the best nurses were selected.
4, the department held a holiday symposium as scheduled every month, solicit opinions from patients, and give maximum satisfaction to patients' demands.
5. Conduct pre-job professional ethics education, rules and regulations, nurse code of conduct education, basic nursing knowledge, specialist knowledge and nursing skills operation inspection for newly assigned nurses, and those who pass the examination will be given posts.
Fourth, improve the professional quality of nursing staff.
1. Conduct "three basics" training for on-the-job personnel and organize theoretical examinations.
2, cooperate with the medical department, hire experts to teach, teach orthopedics, internal medicine, surgical knowledge, in order to improve professional knowledge.
3. Each department asks questions 1-2 times a week in the morning, and the content is basic theoretical knowledge and orthopedic knowledge.
4. A nursing skill operation competition (aseptic operation) was held on March 8th Women's Day, and the first prize (,second prize (,Tang,) and third prize () were awarded respectively.
In May, June, 5438+early February, the nursing department checked the nursing skills of the nurses in the whole hospital, and the nurses in the ward checked intravenous infusion and oxygen inhalation; The key points of emergency room nurses' examination are lung consciousness, oxygen inhalation and gastric lavage; Nurses in the operating room check intravenous infusion and aseptic operation.
6. Increased risk? Humanistic care, adhere to the bedside shift system and morning care.
7. Adhere to the nursing business rounds, and conduct nursing business rounds in three wards in turn every month, discuss nursing diagnosis and nursing methods, and improve professional quality.
8.165438+1From September to June, nine nurses who entered the hospital this year received pre-job training. The content is basic nursing and specialized nursing knowledge, and each head nurse is organized to have a class to improve her teaching ability.
9. Five nurses from the whole hospital participated in the self-study exam of nursing college, and three nurses participated in the correspondence course of nursing college.
Five, strengthen the management of hospital infection.
1, strictly implement the disinfection and isolation fence system formulated by the hospital management leading group.
2. All departments insist on air culture in the ward treatment room and dressing room every month, and secondary air culture in the operating room and outpatient operating room of high-risk departments every month, which ensures the good results of aseptic argot without infection.
3. The department insists on ultraviolet disinfection of the treatment room and locker room every month, and records it. The ultraviolet lamp tube is dusted with anhydrous alcohol every week, and recorded, and the ultraviolet intensity is monitored every two months.
4. After the disposable articles are used, all wards, operating rooms and emergency rooms can be deformed in real time, soaked centrally, and inspected and urged on schedule. The concentration of all kinds of disinfectant should be checked regularly, and one bed should be nursed in the morning.
5, each ward treatment room, dressing room can insist on using disinfectant to mop the floor twice a day, ward regularly use disinfectant to mop the sheets of discharged patients for terminal disinfection (clean the bedside table and wipe with disinfectant).
6. The operating room strictly implements the requirements of hospital dyeing, and uses chemical indicators in aseptic packages.
7. The supply room has established a disinfection project monitoring record book, and regularly monitors various disinfection projects.