(12) change
72. Under what circumstances can I change my visa?
When a passenger cannot travel according to the date and train number indicated on the ticket face, he can go through the travel visa formalities in advance or later, without extending the validity period of the ticket. At the time of handling, the date of change and the number of trains are stamped on the north side of the ticket, indicating "change a certain number of trains and a certain number of trains on a certain day of a certain year, a certain month, a certain number of trains" or pasting a note "change a certain number of trains and a certain number of trains on a certain day of a certain year, a certain month".
73. What is the time requirement for late boarding visa?
When signing the late boarding registration card, it shall not exceed 2 hours after driving at the latest, and group passengers must do it 48 hours before driving.
74. Can I exchange a round trip ticket, a connecting ticket and a berth ticket?
Round-trip tickets, connecting tickets and berth tickets will not be changed.
75. What should a passenger do when he requests to change the train, berth or seat higher than the original ticket?
Passengers may request to change the train, sleeper or seat higher than the original ticket level. When handling, you should check the fare difference of the change interval and check the handling fee. If the minimum mileage is insufficient, it shall be calculated according to the minimum mileage.
76. Can passengers change the sleeper and seat of the train below the original ticket level?
Stations and trains are not allowed to change the number of trips, sleepers and seats below the original ticket level. When passengers change the number of trains, sleepers and seats lower than the original ticket by themselves, the difference will not be refunded.
77. What should I do if the passenger can't take the bus according to the date, train number, seat and berth recorded on the ticket due to the railway responsibility?
If the passenger cannot take the bus according to the date, train number, house and berth recorded on the ticket due to the carrier's responsibility, the station and bus shall be properly arranged. When the rescheduled trains, seats and sleeping berths are higher than the original fare level, the excess will not be paid. If it is lower than the original ticket level, the fare difference will be refunded, and no refund fee will be charged.
78. How many times can passengers change their routes in the station or train?
Passengers can ask for a change of route at stations and trains, but they can only do so if they can arrive at the station within the validity period of the ticket. When handling, when the original fare is lower than the fare after the diameter change, the fare difference between the new and old routes should be made up, and a handling fee should be charged; When the original fare is higher than or equal to the changed line fare, the original ticket is valid and the difference (including the train grade difference) will not be refunded.
79. What if the passenger asks to stop before the ticket arrives?
When passengers ask to cross the station to continue boarding before the ticket arrives at the station, the train with transport capacity should be handled. Check the price tag and handling fee of cross-station interval.
References:
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