A year’s work has passed. In the property work, what is worthy of your own reflection? Let’s take a good look back! The following is the "Annual Property Work Summary Report" compiled by me for everyone. It is for reference only and everyone is welcome to read it. Property work annual summary report (1)
In 20xx, with the care and support of the company’s leaders and under the guidance of the company’s service policy to improve the quality of property services, the xx property department project team fully mobilized the enthusiasm of the employees , based on improving property management services and taking "no complaints from owners, no regrets in services, no blind spots in management, and no defects in projects" as the working standard, through active exploration and unremitting efforts, with a down-to-earth work style, in standardized management of safety Certain achievements have been made in civilized production, improving service quality, and team building. The specific work is as follows:
1. Strengthen management and continue to improve
1. Improve supporting facilities
After the owners moved in, xx Park gradually exposed construction quality problems In addition to the unsatisfactory plans, in 20xx, the project leaders and personnel coordinated with all parties to deal with the deficiencies, perfected the supporting equipment and facilities, and won the trust of the owners, such as adding a bicycle parking lot, installing air-conditioning timers in Building A, and testing fire protection Facility lines, maintenance of power supply systems, adjustment of distribution switch loads, etc.
2. Emergency handling
In view of the actual situation of the park, the xx Property Department has formulated and improved various emergency plans, so that there are plans in advance for emergencies, and there are plans during the incident. procedures, and a plan process that is summarized afterwards so that we can calmly respond to emergencies and eliminate safety hazards.
3. Energy-saving management
In view of the large amount of energy sharing in the park and the difficulty for owners to pay fees, the project department studied and formulated the public area and underground parking lot in the building and adopted a number of measures. Improve energy-saving measures and continuously tap energy-saving potential. For example, the hall lights turn-on time is set and the security personnel on duty turn on the lights at the specified time.
4. File management
File management is an important task in property management. There are dedicated personnel in the project department to manage files, leaving behind the manager’s formal knowledge. Handwriting and signature; in terms of content, it records the true appearance of the property, owners and management process. The files of each department have been carefully sorted out on schedule, and a database of property owners has been established. Relevant information input is convenient, fast and detailed, and it is constantly updated to maintain the integrity and reliability of the data.
5. Training management
Based on the actual situation of xx, the Property Department formulated a detailed training plan at the beginning of the year, striving to achieve a professional and comprehensive business level. For example, we have formulated what we need to know about property security and what customer service personnel should know, and through cross-training of engineering, customer service, and security knowledge, we can make employees have comprehensive property knowledge.
6. Safety prevention management
6.1 Fire management:
Fire is the "enemy" of property safety management. Once a fire occurs, the owner's person and property will be affected. Serious threat. To this end, with the Security Department as the center and the project manager as the team leader, we established a voluntary firefighting organization in the park, implemented strict firefighting supervision and management, assigned firefighting responsibilities to each household, and explained firefighting knowledge to them. A fire drill in the xx park was held on x, x, 20xx to improve the fire safety ceremony and fire prevention knowledge of property department employees and owners.
6.2 Public security management:
In order to ensure the safety of park owners, the xx Security Department implements strict training for the security team, implements "six prevention" measures, and implements group defense, group inspection, and group inspection. to ensure nothing goes wrong. Implementing key control measures in special areas, such as implementing strict security measures in bicycle parking areas with high incidence of thefts, successfully captured three thieves, and saved thousands of yuan in direct economic losses for the owners, which was praised by the owners. Due to the excellent safety management of the xx park, it was rated as an excellent park for comprehensive public security by Haidian District.
7. Environmental Management
7.1 Supervise and manage park greening and greening companies, implement a reasonable combination of park greening and greening, highlight their characteristics, and achieve natural, harmonious, and relaxing effects . At the same time, diseases were eradicated and the spread of white moths in the park was successfully suppressed.
7.2 Classification of waste in the park will benefit the country and the people. Saving and recycling resources have been praised by leaders at the municipal and district levels and park owners.
7.3 In order to keep the park building overall clean and improve the quality of the park environment, the Property Department cleaned the exterior walls of the building twice this year. During the cleaning process, dedicated personnel were assigned to follow up and supervise to strictly control the quality. , optimizing the park environment through a clean and tidy building appearance.
8. Customer Service
8.1 For projects with difficulty in charging fees, the department has set up a "Careful Butler Group" with dedicated staff to provide better attentive services to the owners, and holds weekly meetings to analyze the charging situation. Summarizing work experience not only improved service quality, but also successfully resolved the charging crisis. The monthly fee jumped from 800,000 yuan before the establishment of the "Careful Butler Group" to 1.4 million yuan per month after the group was established, basically meeting the company's charging targets and reducing the company's expenditure pressure.
8.2 A stainless steel company has been installed inside the building, and the building number has been printed outside the building, which facilitates customers visiting the park and also greatly improves the quality of the park building.
8.3 Establish a publicity team of the project department, produce a publicity board, announce the work status of Shichuang Shangdi Property Company and xx Property Department to the owners of the park, and provide relevant information to the owners in a timely manner. Such as weather forecast, rental information, daily life tips, etc.
8.4 Coordinate conflicts between adjacent property owners to eliminate mutual complaints and establish neighborhood harmony. For example: electromagnetic interference in the xx telecommunications computer room on the third floor of building a403 computer splash screen problem. After multiple coordination between the leaders of the Property Department and Telecom, the matter was finally resolved satisfactorily. There are many employees in Fumai Data Company on the third floor of Building E, which affects the use of bathrooms by other company employees on the same floor. The property department finally resolved the conflict by renovating the bathrooms, adding squatting positions and a lot of detailed communication work.
8.5 When receiving complaints from owners, the complaints will be classified and handled by the corresponding departments, striving to solve the problem in the shortest possible time and return the results to the owners.
8.6 Communicate proactively and proactively with owners, publicize the work of the property department and the company’s service concepts, create opportunities and conditions to create a good atmosphere, and guide and control the direction of public opinion.
2. Excellent service, winning praise
1. Due to the improvement of property management services, it has won the trust of owners. This year, the xx Property Department *** assisted the owners to complete hundreds of reception tasks. times, including two delegations from the National People's Congress, three leaders from the National Propaganda Department, and six well-known enterprise cooperation summits. The good professional quality has won high praise from visiting units and owners.
2. This summer in xx company, the main switch of a distribution box tripped frequently, which seriously affected the owner's normal work. The property engineering department promptly organized technical forces to help the company conduct a thorough investigation, and finally found that the main switch had tripped. The reason for the gate failure was that the load was too concentrated and the three-phase power load was seriously unbalanced, causing a single overload to cause the gate to trip. In order to ensure that the owner's normal work was not affected, the engineering and technical personnel avoided normal working hours and worked overtime at midnight to solve the problem. Regarding the problem, the engineering staff won praise from the owners for their work in solving the owners' concerns and thinking about the owners' thoughts.
3. Heating and cooling work is an important part of the park's work. In order to minimize the impact on the owner's heating and ensure the normal operation of the equipment, the engineering department conducts maintenance on the equipment every year during the intermittent period between cooling and heating. It is easy to replace. This year, due to the delayed refrigeration of IBM Company on the 8th floor of Building A, it brought great inconvenience to the seasonal maintenance work of the xx Property Department. After the end of IBM's delayed refrigeration, only 7 days were left for engineering maintenance (the annual maintenance time is two Month) How to complete the maintenance work in a short period of time became a technical difficulty. After repeated demonstrations by the engineering and technical personnel, it was decided to conduct segmented maintenance work, and the maintenance work was finally completed. IBM ensured the normal heating of the park and prevented any complaints from the park owners.
4. The garbage classification work meets the standards. At the beginning of this year, in accordance with the requirements of xx City and Shangdi Subdistrict Office, the xx Property Department specially established a garbage classification leading group, formulated relevant systems and processes, and configured relevant Facilities, the relevant person in charge carefully and systematically trained and explained the participating employees, so that the garbage classification work was finally carried out in a high-quality and orderly manner, which was well received by city and district leaders. Due to the excellent garbage classification work, the xx municipal government plans to list it as an excellent garbage classification park. Property Work Annual Summary Report (2)
Looking back on the past 20xx year, my work has also experienced extraordinary experiences. In December, I returned to Yufeng with a simple mood.
I have begun a journey in a new environment. The work information is wrapped in the familiar and the unknown, urging me to work harder to learn and challenge. A few months passed in an instant, and the work was proceeding in an orderly manner. At the end of the year, everyone should sort out the past and plan for the future. At this moment, I will summarize my work over the past year as follows:
1. Property service work
Property work mainly includes all check-in matters for new owners, daily repair reports, complaint handling, charging, Maintenance of basic facilities and equipment, environmental sanitation, pest control; training, inspections by superior departments, etc. The main work of the management office in 20xx is the rectification of management fee collection and community public facilities and equipment problems. Based on the actual situation, on the basis of further understanding and mastering the collection methods of the service fee agreement, and through full cooperation with colleagues from various departments of the property company, part of the work has been successfully completed.
2. Office work
Office work is also a field of work for me. The work is complicated and complicated. To deal with a lot of complicated and trivial transactional work, I need to strengthen myself. Awareness, pay attention to speeding up the pace of work; improve work efficiency. Mainly do the following two aspects of work:
First, data entry and document arrangement. For the information documents and relevant meeting minutes involved in the management office, I carefully entered, arranged and printed them. According to the needs of the work, I made forms and documents, drafted reports, etc.
The second is file management. After arriving at the management office, systematic and standardized management of files is a regular task for me. I adopt a combination of daily maintenance and regular centralized sorting to classify and archive files, and do a good job in registering and processing sent and received documents.
3. Do a good job in the financial work of the management office carefully
Do a good job in the financial work patiently and meticulously. Since taking over the financial management work, I have carefully checked the financial accounts, cleaned up the financial relationships, strictly enforced the financial system, and done a good job in every account to ensure the balance of revenue and expenditure.
First, make every entry and exit account. For each entry and exit account, I can record it in categories and register it according to the accounting classification rules. At the same time, carefully check the bills and keep detailed records.
The second is to conduct routine reconciliations every month. In accordance with the financial management system, I detailed the income and expenditure of the current month, prepared financial statements on a regular basis, and conducted reconciliations in a timely manner as required by the company. There were no omissions or misstatements.
The third is to reasonably control expenses. Reasonable control of expenses is an important part of achieving profitability. I insist on starting from the interests of the company and actively assist the leaders of the management office in managing finances. Especially in terms of recurring expenses, we strictly control procurement, consumption and supervision to prevent extravagance and waste, and also put forward some rationalization recommendations.
4. Be conscientious and responsible for the greening maintenance of the park
There is currently a shortage of greening workers. It is winter, and the greening situation in the park is relatively severe. We mainly do the following two aspects of work: First, Do a good job in the daily maintenance of the park's greening and facilities; second, promptly clean the roads and corners and remove snow, and do a careful handover and acceptance. Property Work Annual Summary Report (3)
Over the past year, my work has been under the correct guidance of the company’s leadership, relying on the joint efforts of all my colleagues, and working with meticulous care in ordinary jobs. With a meticulous work style, a dedicated work attitude, and an endless pursuit of service, various work tasks have been completed well. In order to accumulate experience, find gaps, and improve capabilities, the work summary of last year is now reported as follows:
1. Adhere to principles, be rigorous and meticulous, and carefully check accounts
Be careful every day Handle cash collections from various sources, carefully check various bills to make them consistent, enter financial bills on the same day, and keep journals in detail. Achieve daily clearing and daily closing. Proactively reconcile notes and statements with accountant. Based on the principles of objectivity, rigor and meticulousness, we insist on starting from the details, seeking truth from facts, not being afraid of trouble, and reviewing carefully. During the peak period when owners purchase water and electricity, sometimes the cash income in a day reaches more than 100,000 yuan, and there are more than 100 bills, which I need to check and check repeatedly to ensure that there are no mistakes.
2. Have a correct attitude, act in accordance with the rules, and strictly implement financial disciplines
Because financial work is the core department of the company, the "Accounting Law" and various financial regulations require this work Meticulous, standardized and rigorous.
I strictly abide by financial disciplines and carry out financial accounting and reimbursement work in accordance with the requirements of the financial reimbursement system and the standardization of basic accounting work. There is no arrogant phenomenon, and there is no behavior of sitting on cash. When reviewing original vouchers, dare to point out untrue, non-compliant, and illegal original vouchers, explain the reasons, and resolutely refuse to reimburse; original vouchers with inaccurate or incomplete records will be returned and the handling personnel will be required to correct and correct them. Replenish. Through careful review and supervision, we ensure that the accounting voucher procedures are complete, standardized and legal, ensuring the authenticity, legality, accuracy and completeness of our company's financial information, and effectively playing the role of financial accounting and supervision. At the same time, the authenticity and completeness of each receipt will be carefully reviewed in accordance with national financial regulations, so that it can withstand inspection at any time.
3. Be diligent, willing to contribute, and adhere to the bottom line of professional ethics for financial staff
Do a good job in counter service, sort out broken coins and loose cash in a timely manner, and distribute them on time Employee wages. Because of the particularity of the actual work situation, in addition to completing the cashier work, I also have to take care of the company's other businesses. In order to be able to complete various tasks according to quality and quantity, I do not care about personal gains and losses, do not care about remuneration, sacrifice personal interests, be willing to endure hardships, be willing to contribute, and often work overtime, playing an advanced and role model.
At the same time, tens of thousands of dollars in cash passing through my hands every day is also a powerful test for my moral integrity. Have a responsible attitude towards your boss, do things with conscience, work hard, and never embezzle a penny of the company's money at any time or under any circumstances. I am honored that the company's accounts are now clear and all the bills are completely authentic and there is no error at all. The accounts are consistent and the mind is calm.
Four. Take care of the front desk, act in accordance with the rules, and increase the collection of relevant fees in a timely manner
Our property company mainly relies on the timely collection of property fees and other related fees to maintain the company's health. Operation, the timely collection of these fees is like the timely injection of fresh blood. According to the division of responsibilities between the foreman and me within my department, I am responsible for the collection and management of water and electricity property fees for commercial garages and miscellaneous buildings, the collection and management of developer’s garage rent, the regular inventory management of parking space occupancy fees, and the income from paid service fees. , site occupancy and other related expenses management. On the 10th of each month, I work with the property manager to collect the fees for commercial garages and miscellaneous rooms. At the end of each month, I work with the 1# reception counter to issue reminder notices to users who are in arrears with rent, and go to the gate in person every day. Collect temporary parking fees, observe the usage of the pedestrian street square every day, and check the charging situation. Through a series of practical and effective methods, we ensured the receipt of cash receivable, improved the operational quality of funds, and ensured the smooth operation and flow of funds.
5. Take the overall situation into consideration, unite and cooperate, and do a good job in resident service
As a member of the service industry, our xxx service concept is always in our hearts: the satisfaction of residents is our only goal Pursue. When a resident comes to my counter to pay the water, electricity and property fees, I take the initiative to greet the resident and serve with a smile, so that the resident can feel our enthusiasm. Due to various reasons, my front desk staff moved frequently in the first half of the year, which had a certain impact on the reception work of our department. As a member of the big family of the company, I carry forward the role model of the old employees, passing on the new with the old, and when other employees are not in place or there are business disputes, those who are capable will work harder and have the courage to take on responsibilities. At the same time, new employees are constantly warned to remember: Don’t panic when the business is busy, be in a good mood, and have a humble attitude.
6. Work hard, obey arrangements, and do other matters assigned by the company.
In May, the company made unified arrangements to conduct a household satisfaction survey on all residents in the community. As a housewife and parent, I have a lot of housework, and my children also need guidance and supervision when reading and learning piano. But I know better that the company’s success and disgrace are directly related to myself. I did not show my own objective situation, obeyed the arrangements, overcame difficulties, worked overtime at night with my colleagues, went door to door, tried my best to communicate with the owners, recorded the problems reported by the owners, and quickly fed back to the relevant staff, and finally The satisfaction survey questionnaire was successfully completed and the tasks assigned by the company were successfully completed.
Over the past year, personal work has been effectively strengthened in the following two aspects compared with previous years through continuous careful exploration, experience accumulation, self-study, and self-summary:
One is to persist in learning and improve professional standards.
I signed up again for the 20xx Accounting Practitioner Qualification Examination in June, and finally achieved positive results in the exam in June. I often buy relevant books by myself, learn business knowledge by myself, constantly enrich my work experience and business skills, and apply what I have learned. Through unremitting study, I have improved to a certain extent in terms of business work ability, comprehensive analysis ability, coordination ability, written language expression ability, etc., and have better adapted to the needs of the work.
The second is to strengthen service awareness and correct work attitude. Thanks to the words and deeds of the company leaders, the personal experience of the working environment, and the gradual change of my mentality, I personally feel that the property service work I am engaged in has gradually become better. In the face of individual unreasonable owners, he can remain calm and patiently explain and persuade, which sets a good example for an old employee.
In the past year, although I have been able to basically complete my work and achieve results, this is inseparable from the strong support of my leaders and the collaborative efforts of my colleagues. Objective and calm self-analysis, I still have many shortcomings: First, due to the rapid development of science and technology, I am not fully able to control modern office methods and business processing methods; secondly, because I often take care of this and not that. Head, did not fulfill the maximum management responsibility of managers. In view of the many shortcomings, in future work, I still need to:
1. Coordinate the relationship with the owners and further straighten the relationship;
2. Further Strengthen the study of business knowledge and improve one's own quality and business level;
3. Further manage finances, manage accounts well, and make regular expenditures.
The new year has arrived, and I am determined to keep up my efforts, muster up my energy, meet higher goals, accept greater challenges, and improve myself in all aspects. Property Work Annual Summary Report (4)
I have been engaged in property work since June 18, 20xx. In this short period of 6 months, I have deeply realized that property work is a special service. sex work. At work, I strictly demand myself, set an example, treat people and things fairly and fairly, work conscientiously and meticulously, and try my best to satisfy and recognize the company, service units, and owners.
In order to sum up experience, learn from each other's strengths, and further improve the property management work, I have also made the following summary of the property management work in the past few months.
1. One should be a "four-minded person" with "responsibility, love, patience, and humility"
1. Responsibility: First of all, we must strictly implement and understand our job responsibilities . As far as our work is concerned, everything is based on the interests of the unit and the owners, and it is our responsibility to serve the units and owners. I don’t think any of us want to be an “irresponsible person”. Once you understand your job responsibilities, you will know what you should and should not do. In this way, you will do your job seriously, take the initiative to do anything within your job responsibilities seriously, and don't wait for the leader to arrange;
2. Love: A good employee must have enough work In addition to experience, carefulness, and enthusiastic work attitude, I think we must also have love. Love is also a "magic weapon" for us to do a good job. We must integrate our "love" into the environment and into our work. Go;
3. Patience: To enhance work concepts and awareness of purpose, we must establish a people-oriented idea and try our best to do practical things and do good things for the industry. That is to say, we must solve problems with patience, sincerity, and carefulness, and do our work carefully. Only in this way can the work be done well, carefully and solidly, and the practical problems encountered in the work can be effectively solved.
4. Be open-minded: In your work, you must learn with an open mind, seek advice seriously, and work hard. humbly learn from property management seniors for advice, sum up lessons and accumulate experience, and treat work with a sincere attitude.
2. We should approach work with a full and optimistic attitude
The society lacks awareness of the property industry. Many people look down on property workers, but we ourselves must be very good mentality to deal with it. You must not complain too much or complain too much at work. You must be enterprising and optimistic in your thinking and never stagnate.
3. Lead by example at work and be strict with your work attitude
During the work period, strictly abide by various rules and regulations, strictly demand yourself, and be down-to-earth to ensure that customers provide quality services. Do practical things and do good deeds.
4. Improve professional level and improve moral cultivation
If you want to truly improve your professional level and create more wealth for enterprises and individuals, you must strictly demand yourself, and you must not have the slightest Avoid sloppiness and laxity, work hard in the work you are doing, and become a master at work; strengthen moral cultivation, have a clear understanding of your own shortcomings, and start from the smallest behaviors, including dressing up, speaking and behaving, respecting the elderly and caring for the young, Be a role model for other colleagues in terms of fairness, honesty, and social ethics.
In my future work, I will continue to work hard, constantly summarize all aspects of experience, and make my own contribution. Property work annual summary report (5)
20xx is a simple but extraordinary year. The property service industry faces many severe challenges, the economic benefits are not as good as in previous years, and the market competition is also fierce. Therefore, the project Maintenance also has higher requirements. In order to adapt to market requirements, we have continuously improved our engineering maintenance skills this year, and there have been gradual and significant improvements in overall work performance, professional skills, service attitude, systems and regulations, and peripheral unit management. In order to sum up experience, find gaps, plan prospects, and promote the work in 20xx to a new level, the work in 20xx is summarized as follows:
1. Main work report
1. The lighting switch of the public corridor in the superimposed area is changed to a voice control and a touch delay switch.
In the first quarter of this year, we mainly replaced and modified the switches of the lighting facilities in the superimposed public corridors. We replaced the main entrance door and the corridor turning with a voice-activated delay switch, and the door of the owner's home was replaced with a touch-sensitive one. The delay switch prevents the owner from forgetting to turn off the lights when he gets home, causing the bulb holder to burn out, and also achieves the effect of energy saving.
2. Find and resume supervision of weak points in independent houses.
Due to the illegal reconstruction of single-family villas, all vulnerable systems were paralyzed, all household lines were cut off, the household line was cut off, the alarm power supply was broken, the decoder was broken, the system isolator was broken, and the control box was broken. The company leaders and the service center manager coordinated and communicated with the developer many times, and the developer agreed to solve the problem. When the construction team entered the construction site, we overcame the lack of personnel and conducted constant supervision. The two of them took turns to look at each other. In addition to providing the owner with normal In addition to reporting for repairs, I spent the rest of the time following the construction team. Of course, I also discovered many problems while following, cutting corners, finding solutions that could save trouble, and problems such as buried pipes not being deep enough. Under our strong requirements, we promoted the construction The team carried out construction according to standards, and now the weak points of the single-family house have basically returned to normal.
3. Carry out daily maintenance work.
This year, our engineering department received maintenance sheets and completed them. The repair rate is above 100%. We have completed the cleaning work of cement blocks and garbage in the foundation pits of 38 elevators in the overlay area, and the replacement and repair work of the main sewage pipe at the entrance of No. 70. The total number of overlays is No. 69, No. 70, No. 72, No. 82, No. 94, No. 95, and No. 101. Seven households did not have water supply main valves because the developer's construction team buried them while planting greenery. After more than two weeks of hard work by our engineering department, we found the location of the main valves for five households. After digging them out, they raised them again. The height of the wells and manhole covers were built. Since No. 95 and No. 101 were not found, we finally coordinated with the water company to turn off the main valve, stop the water for two hours, reinstall the valve, and paint all the manhole covers in the overlapping area with green paint. , prompting it to become integrated with greening. In addition, the second group of landscape bridge protection ropes were replaced, and all houses in the community were inspected for water leakage during the rainy season. If there was leakage, the developer's construction team was contacted promptly for timely repairs. This work was fully recognized by the owner.
During thunderstorms, we will promptly clear the garbage in the open ditch pipes of the community and do a good job in flood drainage and flood prevention. In the third quarter of this year, we will focus on the eaves dripping, dormer window seepage, and various remaining problems in the community. , issued a notice to the developer to coordinate and solve the problem. At present, the developer's construction team clearly stated that it cannot be repaired due to dripping water from the eaves. The problem is really being coordinated to find a positive and feasible solution.
In addition, when the rainy season came this year, a 380v water pump was installed for three groups. Since there was no 380v power supply before, we overcame the shortage of personnel and tight time to dig road trenches, dig trenches, bury pipes, thread and fix them, and finally The installation was completed before the heavy rain came, ensuring the successful completion of this year's flood control work. On the second day of this year's November 5th Fire Day, we inspected all the fire protection facilities in the community. During the inspection, we found quite a few problems, some of which were I am usually negligent and do not notice it. For example, if the oil cup in the elevator foundation pit overflows and is not cleaned up in time, if any cigarette butts fall into the foundation pit, this is also a sign of a fire accident. We promptly organize the elevator maintenance personnel to clean up and supervise if any cigarette butts are found in the future. In addition, the pressure of stacking 20 fire extinguishers in the corridor is not enough. In addition, the service center also needs to add a box of fire extinguishers. This problem has been reported to Manager Yu.
We also specially emphasized to several peripheral units to do a good job in fire protection, conduct insulation tests on the electrical equipment under their jurisdiction, and fasten wire screws. This month, we mainly insulate the submersible pumps in several group rivers. Inspect the work and all water pipes, various valves, water pumps, and do antifreeze work.
4. Daily equipment maintenance.
At present, the maintenance of equipment in the community is generally in place. All equipment is maintained according to the equipment maintenance instructions and is currently in good working condition.
2. Issues left over from this year’s work
1. Painting and maintenance issues on the more than 1,000 square meters of Hu Road fence in the community. Since the fence there is relatively high, our maintenance staff, including me, only have The two of them had only three opportunities to meet each other during the working week except for their rest days. They were also responsible for handling daily maintenance reports from the owners, so it was difficult to complete the staffing. Therefore, the work was also reported to Manager Yu whether to hire an outsider. Unit personnel have completed it and are waiting for response.
2. The railings of the No. 1 Bridge and the No. 2 Bridge in the community, the equipment of the large gate, the equipment of No. 63 Gate, and the children's playground are painted and maintained. The paint report has been issued and is waiting for painting.
3. There are 5 broken surveillance cameras in the community, namely the West Gate west to north, No. 69 west to east, No. 38 north to west, No. 18 north to south, two pairs of sluice gates, and two pairs of perimeter alarm cameras are broken, respectively. 37 defense zones and 7 defense zones. The report has hit corporate procurement.
3. Current problems
1. The professional and technical level is still relatively lacking, and the level of being able to cover all majors is not yet reached.
2. In the work process, the uniformity of standardized operations is not strong, and the supervision and inspection of peripheral units is not detailed enough.
3. The maintenance sheet is not very standardized and the handwriting is not neat enough.
4. The placement of materials in the warehouse is not standardized enough, things are placed in a messy manner, and there are no obvious labels.
5. The progress of individual work is lagging behind the plan, and the efficiency and quality of maintenance work need to be improved.
6. The connection with the work of various departments is not perfect yet.
IV. Key ideas for work in 20xx
In view of the problems and weak links mentioned above, the initial ideas for our maintenance work in 20xx mainly focus on "planning, improvement, standardization, and implementation" and other aspects to carry out:
1. Plan: Mainly make a full-year work plan for the work in 20xx, with progress every month, busy every week, and implementation every day. Reasonably allocate personnel according to the practical needs of the community, assign work and responsibilities to each person.
2. Improvement: According to the company's policy of "refined service standards", the work of Meilan Jindi Engineering Department will be further refined, and refined services will be implemented into all stages and links of daily work to form a A complete set of engineering repair and maintenance orders shows the satisfaction of the service provided to the owner.
3. Standardization: Combined with the standard requirements, further standardize the problems existing in the above work and other aspects of the work links, everything is based on the standard, and everything is aimed at the satisfaction of the owner, (including the management of peripheral units) , everything is regulated by industry standards) to ensure that every work link has plans, systems, implementation, inspections, improvements, and relevant records.
4. Implementation: The planned work must be implemented in place, and the responsibilities must be assigned to each person. Improve the sense of responsibility of our maintenance personnel. Supervise peripheral units must combine regular and irregular inspections, discover problems, and solve them in a timely manner. Promote the implementation of various rules and regulations.
The above is a summary of my work in 20xx. If there are any deficiencies, please ask leaders and colleagues to criticize and correct them!