Hello, please completely uninstall the old online banking control, click the red prompt in the password input box to download and reinstall the new control. File deletion paths: c: \ Windows \ System32 \ drivers \ peckp.sys and C: \ Program files \ PSBC IBS security suite 2.3. Please ensure that all files specified above have been deleted before reinstalling.

It may also be that the system prohibits running password security controls; Please use ie browser; In Tools-Internet Options-Security-Custom level, ActiveX controls and plug-ins are enabled rather than disabled; Then download the password security control again and log in to the online banking. I hope I can help you.