Question 1: A blue screen appears after the computer is shut down. What’s going on? Unknown track error or unknown hardware error

If such a problem occurs, check the track first. First, we must confirm whether the bad sectors of the hard disk are logical bad sectors or physical bad sectors. The method is very simple. When the computer just starts, press the "F8" key, select "mand Prompt only" to enter DOS mode (the operating system must be Win95/98, if it is Win2000/XP, please use the DOS boot disk), execute "scandisk x:" (X is the drive letter), the Scandisk program will check the hard disk, and a dialog box will pop up for the generated logical bad sectors. Select "Fix it" to perform a preliminary repair of the logical bad sectors. If the scanning program stalls at a certain progress, then the hard disk has physical bad sectors.

For hard disks that have been initially repaired and still have logical bad sectors, return to Windows after normal startup, enter "My Computer" and select the hard disk with logical bad sectors, right-click the mouse, and select "Properties" → "Tools" → "Start Check" will pop up "ScanDisk", select "Complete" and check "Automatically fix errors" and click "Start" to start scanning and repairing the partition.

Question 2: What should I do if a blue screen appears when the computer is shut down? System blue screen solution:

1. If the blue screen is restarted and the safe mode is entered, the blue screen will also appear, or the blue screen code is not fixed and always Changes are basically caused by hardware failures.

1. The memory module has poor contact. Pull out the memory stick, wipe the gold finger carefully with an eraser, clean the card slot from dust, and then insert the memory stick.

2. Check the hard disk for bad sectors. Use the disk bad sector detection tool to comprehensively detect and repair the hard disk.

3. Check the heat dissipation. Open the back cover or chassis and see if each fan is normal? Thoroughly clean the dust on the motherboard and fan. The fan bearings should be lubricated with a little engine oil. Install "Master Lu" to closely monitor each hardware.

4. Check the graphics card. If the computer's graphics card is removable, wipe the gold finger carefully with an eraser, and then plug in the graphics card.

5. Check the power supply to see if the power supply fan is normal.

6. If it is caused by hardware problems, or the hardware is overclocked, discharge the BIOS battery (restore BIOS factory default values).

2. Other blue screens that do not fall into the above situations are mostly caused by system or software reasons. Need to check whether the driver is normal? Are there software conflicts or compatibility issues? Does the computer have viruses or Trojans? Are there any fatal errors in the system or are the system files missing or damaged?

1. Blue screens when playing games are usually caused by problems with the game itself, computer configuration conflicts with the game, improper graphics card and graphics card driver, excessive temperatures of the CPU and graphics card, too small memory, etc. In addition, when playing games or watching videos, it is most likely to cause a blue screen while doing other operations at the same time. Therefore, do not operate other things while playing games or watching videos

2. If it is a system problem, Press F8 continuously during startup to enter "Safe Mode", enable the "System Restore" function, and restore the system to the time period when it was last powered on normally. If your system does not have the "System Restore" function turned on, uninstall all the drivers, programs, and patches you recently installed. If it still doesn't work, there should be a problem with the system. It is recommended to reinstall the system.

Question 3: The computer shuts down normally, then why does it cause a blue screen immediately after the shutdown! It turns out that there is no blue screen when shutting down, right? If so, try to uninstall all the software, drivers, and patches you downloaded before the accident. If it still doesn't work, please restore the system or reinstall it. (Also, have you upgraded your hardware recently? Do you think there is a problem with certain hardware?) If you have any questions, please ask. Me (I will answer you again based on the information you provided).

1. Try to uninstall all software, patches, plug-ins, drivers, etc. you downloaded before the blue screen. If the driver is not suitable, please download the driver wizard to upgrade the driver.

2. If there are Trojans on your computer, please download Win Cleanup Assistant, Kingsoft Guardian, and 360 First Aid Kit to check and kill the Trojans.

3. If the blue screen shutdown does not appear frequently, you can restart the computer, but it still doesn't work. Please turn on the computer and press F8 without moving until the advanced options appear. Then let go, select "Last Known Good Configuration" and press Enter to repair. If that doesn't work, restore the system or reinstall the system.

4. If it is caused by hardware problems, or the BIOS battery is discharged by overclocking the CPU and other hardware (restoring the BIOS to factory default values), it is recommended to plug and unplug the graphics card, memory and other hardware to clean up the computer. And polish the gold fingers of the graphics card and memory (and test whether the temperature of the hardware is too high).

5. The computer is opened abnormally when the optical drive is reading the disc, which can cause a blue screen. Generally, just put the disc back into the optical drive. When the computer is powered on and plugged in and out of a certain device, it may cause a blue screen. Restart the computer to fix it or press the third item above to fix it.

6. If there is a problem with the hard disk, use the system's built-in function to repair it or download software to repair the bad sectors of the hard disk, or format the hard disk, repartition and reinstall the system. If it still doesn't work, you need to replace the hard disk. .

7. The hardware has been upgraded recently and is incompatible with the system, such as memory, graphics card, etc. Please try replacing the hardware (until the place where the hardware was upgraded is suitable).

8. If it is caused by a hardware problem and you cannot find the problem yourself, it is recommended to go to the maintenance center for repair.

9. Blue screens when playing games are generally caused by the game itself, computer configuration conflicts with the game, improper graphics card and graphics card driver, excessive temperature of the CPU and graphics card, too small memory, etc. ( The blue screen problem when watching videos is the same as above).

10. You can add explanations, or choose hi in my nickname to chat with me online. To solve the blue screen, you need to analyze the computer's performance before the blue screen and your operations to analyze the approximate cause of the blue screen (there are Please ask me questions).

Question 4: Why does the blue screen appear when my computer is shut down? It is a Windows protection error. I have to restart the computer. A common memory failure is probably a poor contact. Take out the memory stick and remove the card slot and card. Clean it up and the problem will be solved. It may also be that the graphics card is loose.

Question 5: Why does the blue screen appear every time when I shut down my computer? If you have installed Sogou input method or QQ input method, try uninstalling it. You can also try uninstalling and reinstalling the input method (these software are the culprits. This is what I learned from communicating with the reporter. If not here problem, see the method below).

Try to uninstall all the software, drivers, patches, etc. that were downloaded before the accident. If uninstalling the software is ineffective or you don’t know what was installed, restore the system first through software and then hard. If it still doesn't work, reinstall the operating system. Do not install software, patches, drivers, etc. and see if there is still any problem after shutting down? If you are not installing drivers, patches, and software step by step, don't install anything that is inappropriate (please ask me if you have any questions).

Please note: If you install drivers, patches, software and other things after restoring the system or reinstalling, be sure not to install the things that affected your accident this time, otherwise the restoration or reinstallation will be in vain. Pretended.

How to use the system restore that comes with the system:

The system restore that comes with the system: "Start"/"Programs"/"Accessories"/"System Tools"/"System Restore", click "Restore my computer to an earlier time", click Next, you will see a dark date on the date page, that is the restore point, after you select it, click Next to restore (Win7 restore System, right-click the computer and select Properties, select System Protection, System Restore on the right, and just follow the steps. You can also select Create at the bottom of this page beforehand to create a restore point yourself).

Question 6: After normal shutdown, why does the computer turn on and shut down with a blue screen?

1) Windows XP has a bug

Windows XP has a shutdown bug. If your computer often displays a blue screen during shutdown, and the fault is intermittent, and there is no response when pressing the "Ctrl+Alt+Delete" keys, then it is certain that your system has not been patched. Please download the SP1 patch package and patch it, and it will usually be fine.

2) There is a problem with the driver of the innovative sound card

If you are using an innovative sound card and a blue screen appears during the shutdown process and the error code is "0X0A", then please enter the device Manager, delete the sound card, refresh it, and manually install the latest driver with a digital signature.

3) The Logitech mouse and keyboard are not perfect

If you are using a Logitech network keyboard and have installed the Key mander software to drive the corresponding network functions of the keyboard, it may cause Shutdown becomes a restart failure. If the driver of your Logitech mouse is MouseWare8.6, it will cause a blue screen failure when shutting down. You can only solve the problem by uninstalling the driver.

3. Shutdown cannot automatically cut off the power supply

As we all know, shutdown is closely related to power management. The cause of shutdown failure is likely to be that power management does not support the system well. Click "Start→Settings→Control Panel→Performance and Maintenance→Power Options", and in the pop-up window, enable or cancel "Advanced power support" as needed.

If you were using to enable "Advanced Power Support" when the failure occurred, try to cancel it; if you were using to disable "Advanced Power Support" when the failure occurred, try to enable it. , faults are often easily solved.

In addition, USB devices are often the culprit causing shutdown failures. When a shutdown turns into a restart failure, if there is a USB device connected to your computer, please unplug it first and try again. If you are sure that the USB device is faulty, it is best to replace the device, or connect an external USB Hub, and connect the USB device to the USB Hub instead of directly connecting it to the USB interface of the motherboard.

1) Power support is not turned on

Click "Start → Settings → Control Panel → Power Options → High-Energy Power Management" and check "Enable advanced power management support".

2) The BIOS settings are incorrect

It may be that the power management options in the BIOS have been modified by mistake. If you are familiar with the BIOS settings, please enter the BIOS and try to modify the BIOS. Options for power management. If you are not familiar with the BIOS, simply select the "Load default setup" option to restore the BIOS to the factory default settings.

3) Office XP also causes trouble

Ctfmon.exe in Office XP has always been a controversial issue. Ctfmon.exe is Microsoft's text service file. As long as the user installs Office XP and installs the "Optional User Input Method Component", this file will automatically call it to provide text for speech recognition, handwriting recognition, keyboard and other user input technologies Input support. Even if we do not start Office XP, Ctfmon.exe is still running in the background. It often causes shutdown failures.

Click "Start → Settings → Control". Panel→Add/Remove Programs", select "Microsoft Office XP Professionain With FrontPage" among the currently installed programs, click the "Change" button, select the "Add or Remove Features" option in the "Maintenance Mode Options" dialog box, click Next, the "Select Installation Options for All Office Applications and Tools" dialog box pops up, expand the "Office Features" option, select the "Chinese Optional User Input Method" option, and select "Do Not Install" in the pop-up menu. , click the "Update" button.

4) The APM/NT Legacy Node is not turned on.

Under normal circumstances, the APM/NT Legacy Node is not turned on, which may cause shutdown but cannot automatically cut off the power. . Enter the device manager and click "View → Show Hidden Devices" in the menu bar to display all hidden devices in the system.

Check whether there is APM&......>> in the device list box

Question 7: What should I do if the computer shuts down and displays a blue screen? Hello

The situation you mentioned is generally caused by system software, memory, and hard disk.

1 The computer is accidentally installed with malware, or malicious programs are generated while surfing the Internet. It is recommended to use software such as 360 Defender and Kingsoft Defender to clean up junk and kill malware, which may solve the problem. If it doesn't work, reinstalling and restoring the system can solve the problems caused by the software.

2 If you cannot enter the system, you can go to the system selection after booting and press f8 to select the last known correct configuration (which can solve errors caused by incorrect driver installation) and safe mode with network connection (after entering There is a network, and then use 360 ??software to get it), it may be able to be repaired.

3. Click the start menu to run and enter cmd, press Enter, and enter at the command prompt.

for %1 in (%windir%\syste32\*.dll) do regsvr32.exe / s %1 and press Enter. Then let him run it to completion, and it should be possible to solve it.

4 Recently, the computer has been infected with viruses, unstable software has been installed, etc. It is recommended to perform a full anti-virus, uninstall the software that caused the problem, and reinstall other versions, which may solve the problem. If it still doesn’t work, just reinstall the system. ok.

5. There is dust in the memory module inside the computer case. Open the case, remove the memory module, clean the memory gold finger, and put it back again, and it may be ok. (cqjiangyong summarized that old computers often have such problems)

6. The computer has been used for a long time and the memory is damaged, parallel import memory has been purchased, multiple memories are incompatible when used together, etc. It is recommended to replace the memory to solve the problem.

7 In many cases, such errors will occur due to poor compatibility between the system and the graphics driver. It is recommended that you install another version of the graphics driver or install another version of the system.

8 After using the computer for a long time, the hard disk becomes damaged. Repartitioning and installing the system can repair the logical bad sectors, but if it still does not work, then it is time to replace the hard disk. Changing the hard disk can solve the problem.

Regarding hardware issues, if you are not professional, it is recommended to take it to a computer store for testing. After testing, negotiate a good price before replacing it.

Hope this helps! ! ! Please choose the best. .

Question 8: When the computer shuts down, a blue screen appears "stop..." What's going on? Hello

The situation you mentioned is usually caused by system software and memory. , caused by the hard disk.

1 The computer is accidentally installed with malware, or malicious programs are generated while surfing the Internet. It is recommended to use software such as 360 Guardian and Kingsoft Guardian to clean up garbage and kill malware. After completion, restart the computer and you may solve. If it doesn't work, reinstalling and restoring the system can solve the problems caused by the software.

2 If you cannot enter the system, you can go to the system selection after booting and press f8 to select the last known correct configuration (which can solve errors caused by incorrect driver installation) and safe mode with network connection (after entering There is a network, and then use 360 ??software to get it), it may be able to be repaired.

3. Click the start menu to run and enter cmd, press Enter, and enter at the command prompt.

for %1 in (%windir%\system32\*.dll) do regsvr32.exe / s %1 and press Enter. Then let him run it to completion, and it should be possible to solve it.

4 Recently, the computer has been infected with viruses, unstable software has been installed, etc. It is recommended to do a full anti-virus, uninstall the software that caused the problem, and reinstall other versions, which may solve the problem. If it still doesn't work, just reinstall the system. ok.

5. There is dust in the memory module inside the computer case. Open the case, remove the memory module, clean the memory gold finger, and put it back again, and it may be ok.

(cqjiangyong summarized that old computers often have such problems)

6. If the computer has been used for a long time and the memory is damaged, parallel import memory has been purchased, multiple memories are incompatible when used together, etc., it is recommended to replace the memory to solve the problem.

7 In many cases, such errors will occur due to poor compatibility between the system and the graphics driver. It is recommended that you install another version of the graphics driver or install another version of the system.

8 After using the computer for a long time, the hard disk becomes damaged. Repartitioning and installing the system can repair the logical bad sectors, but if it still does not work, then it is time to replace the hard disk. Changing the hard disk can solve the problem.

Regarding hardware issues, if you are not professional, it is recommended to take it to a computer store for testing. After testing, negotiate a good price before replacing it.

If it helped you, please select it as a satisfactory answer! ! !

Question 9: Blue screen as soon as the computer is shut down. Generally, there are two kinds of blue screens when shutting down. One is caused by the operation before shutting down, and the other is caused by a blue screen every time when the computer is shut down. Let’s talk about each of them below.

1) Caused by operations before shutting down:

Playing games, watching videos, or operating large programs, or the computer is used for a long time. At this time, it will be very stuck. You You have to be patient and wait for the computer to slowly recover. Click on each page on the computer to slowly recover. After it returns to normal, shut down or do other operations. If it still doesn't work, just press the power button to shut down ( If the computer is turned on for too long, my experience is that it is better to restart the computer every once in a while to release the cache and continue playing).

2) Blue screen every time when shutting down:

If you have installed Sogou input method or QQ input method, try uninstalling it. You can also uninstall and reinstall the input method ( These software are the culprit, this is learned from the communication with the reporter. If it is not the problem here, take a look at the method below).

Try to uninstall all the software, drivers, patches, etc. that were downloaded before the accident. If uninstalling the software is ineffective or you don’t know what was installed, restore the system first through software and then hard. If it still doesn't work, reinstall the operating system without installing software, patches, drivers, etc. and see if there is still a problem after shutting down? If you are not installing drivers, patches, and software step by step, don't install anything that is inappropriate (please ask me if you have any questions).

Please note: If you install drivers, patches, software and other things after restoring the system or reinstalling, be sure not to install the things that affected your accident this time, otherwise the restoration or reinstallation will be in vain. Pretended.

Question 10: Why does a blue screen appear when the computer is turned off, and the computer cannot be turned off? How to deal with it? Press and hold the power button for more than six seconds to force shutdown. If there is no problem after restarting, don't worry about it. If it always happens, reinstall the system. Pay attention to cleaning up system junk and useless registries at ordinary times. Keep your laptop clean and protected from dust to avoid overheating.