The company's management regulations on sending and receiving express delivery are model essay 1.
1. General:
In order to standardize the management of sending and receiving express mail required by the company's office, and avoid loss, damage and other unnecessary losses, this method is formulated.
2. Scope:
All employees of the company
3. Definition:
3. 1 Express items: express items received by companies and employees for work and personal needs, including letters, documents, materials, goods and other items.
3.2 Company Express: refers to the express goods received by the company and employees for work needs.
3.3 Non-company express delivery: refers to the express delivery items received by employees for personal needs.
4. Responsibility and authority:
4. 1: Office reception room: responsible for receiving and distributing the company's express goods.
4.2: Other departments: responsible for receiving the goods delivered by this department.
5. Instructions for receiving company express delivery:
5. 1 Confirm the receipt and delivery of express delivery in advance (each department knows the express delivery to arrive when handling business, including contract exchanges and purchased items, etc. ).
5. 1. 1 When handling express delivery, each department should determine the specific contact person and call the express delivery company.
5. 1.2 Before confirming that the express mail will arrive soon, all departments should inform the reception room of the office in advance to make preparations for receiving the express mail.
5. 1.3 After the courier arrives, the courier company will call each department to handle the personnel, and each department will be responsible for the direct acceptance of the personnel.
5. 1.4 The specific handling personnel of each department can't collect it on site, so they can entrust others to sign for it. You can also notify the office reception room and the company office reception room to sign for it, and register it on the mail sign-in registration form. The recipient should sign the Mail Sign-in Registration Form for inspection. Office reception room does not undertake acceptance responsibility.
5. 1.5 The office reception room receives the express delivery without notice, and the specific person in charge of each department should collect it on the same day, and 50 yuan will be fined for every day that exceeds it. Express delivery received during Saturday and Sunday breaks must be collected on the following Monday.
5.2 Unknown express delivery
5.2. 1 After the courier arrives, it will be signed by the mail room of the company office, registered in the Mail Sign Registration Form, and the external packaging will be accepted. If the outsourcing is not damaged, it should be received and the relevant departments should be notified to get it. The relevant departments must complete the collection on the day of receiving the notice.
5.2.2 After the courier arrives, the outer packaging of the company office mailroom is damaged, and the company office mailroom does not accept it. Contact relevant departments for on-site acceptance.
5.2.3 The express delivery of the specific responsible department cannot be determined, and the outer packaging is undamaged, so it is directly received by the office reception room; If the outer packaging is damaged, the person in charge of the office will conduct on-site acceptance, and report it according to the specific content, and please ask the leaders to distribute it.
5.2.4 The consignee shall sign the Mail Sign Registration Form for inspection.
5.3. Except in special circumstances, if the consignee designated by the goods is absent, it shall not be signed by others in principle. If the goods are lost, short or replaced, all responsibilities shall be borne by the signing agent.
6. Instructions for receiving non-company express delivery:
6. 1 Express delivery
6. 1. 1 When handling personal express delivery, you should inform the courier company of the arrival of the goods by phone.
6. 1.2 When the courier arrives, after the courier informs the individual by phone, the personal phone is entrusted to the reception room to sign for it, and the receptionist shall not accept it without receiving the entrustment notice.
6. 1.3 After accepting the entrustment, the receptionist signs for the express delivery, but is not responsible for inspection, counting and quality.
6.2 Express delivery
6.2. 1 Personal courier must be collected on the day the receptionist receives it. The receptionist will not inform, delay or take care of it.
6.2.2 If I can't get it, I should entrust my colleague to get it.
6.2.3 When the administrative personnel arrive at the express delivery on Saturday and Sunday, they must finish receiving the goods on the following Monday.
6.2.4 Upon receipt of personal express delivery, you should sign the mail receipt registration form to receive it for inspection.
Step 6 seize
6. 1 Mail Delivery Registration Form
Demonstration Provisions on the Administration of Receiving and Sending Express Delivery by Companies II
I. Purpose
In order to further standardize the management of express delivery, save the cost of express delivery, and ensure the timely and accurate delivery of express delivery and letters, these Provisions are formulated.
Second, the scope.
The term "express delivery" as mentioned in these Provisions refers to the activities in which employees of the company send goods to the outside or to the inside due to their work needs, thus actually generating the express delivery expenses of the company.
Third, power and responsibility.
3. 1. Administrative front desk and personnel on duty: responsible for the receipt management of the company's express goods.
3.2. Logistics Department: responsible for the receiving and dispatching management of the company's mail and express mail.
3.3. Departments: To control the express delivery fee of the department, the sender must deliver the express mail according to the delivery requirements specified in these Measures.
Four, job requirements:
4. 1. Receiving of Express Delivery
4. 1. 1. When receiving the express delivery, the front desk of the administrative department, the personnel on duty on that day or the logistics department should check the following contents: ① Whether the recipient is an employee of the company, and if the recipient is not an employee of the company, it should be returned on the spot; (2) Give priority to notifying the recipient to sign for it; ③ Check whether the packaging of letters and express delivery is in good condition; (4) Understand the payment situation (if the payment has been made, you need to contact the recipient to collect it or call the recipient to entrust others to sign for it); (4) Whether the contents of the express goods and express orders (especially the consignment contents) are correct.
4. 1.2. Sign my name at the signature of the recipient of the courier, and indicate the date and time, and then register the courier on the courier receipt record form (the recipient can sign the courier without registration);
4. 1.3. Inform the courier recipient to pick it up at the front desk, and the courier recipient will sign the courier receipt record to pick it up. Under special circumstances, if the recipient is not in the company, you can call the mobile phone number to inform the other party. If the courier tells the department colleagues to collect it for him, the courier receiver must sign the courier receipt record form for verification.
4. 1.4. In case of delivery, the recipient should fill in the Application Form for Express Delivery and Receipt in advance (except that the rework machine has a rework sheet), submit it to the superior supervisor for approval, and then submit it to the Logistics Department for signing and reimbursement.
4.2. Express delivery
4.2. 1. If documents, materials, samples, goods and other items need to be sent abroad due to work needs, the Express Application Form (except express application form, maintenance delivery form and express fee that the company does not pay) must be filled out, and the logistics department can contact the express application form, express bill and express items only after it is approved by the department head. (Each demand department shall submit the demand before 16:30 every day). Without the approval of the department head, the Logistics Department can reject the express delivery application form, and the express delivery fee will not be reimbursed as appropriate, otherwise the related expenses will be borne by myself.
4.2.2. The consignor shall count the packaged goods by himself (the consignor shall pack them firmly to ensure safety and reliability during transportation) and submit them to the Logistics Department. The logistics department has the right to reject the goods with defective packaging.
4.2.4. Fill in the express delivery form: clearly fill in the details of the recipient and the sender (address, recipient, contact number, zip code, etc.). ) in block letters.
4.2.5. The bill shall be kept together with the registration form on a monthly basis, and the express delivery fee shall be settled at the end of the month; The logistics department is responsible for reviewing the expense list. If it is verified, it must be signed by the leader in charge. After approval by the general manager, it will be paid by the finance department.
4.3. Relevant regulations on mailing and payment
4.3. 1. Reference Table for Selection of Express Company:
4.3.2, the principle of selection is reasonable, responsible and low cost; The sender must reasonably and responsibly choose a courier company with high cost performance according to the nature of the items sent, and complete the delivery at low cost; Ordinary mail can be handled without express delivery.
4.3.3. For each customer who returns the maintenance machine (that is, it is insured), the round-trip courier fee shall be paid by the customer, except in approved special circumstances;
4.3.4. For each customer (referring to uninsured) who returns the repair machine, the courier sent by both parties (referring to our company and the other party) shall be delivered by both parties at their own expense; Under special circumstances, customers deliver goods by collection, and when the repaired machines are returned to customers, they also pay by collection; In addition, SF Express, EMS, air express (customers need to pay for the above options) and other express delivery are not allowed, and only logistics and ordinary express delivery (ordinary express delivery is used in Guangdong Province) can be used.
4.3.5. Shipping (including finished products, charging accessories, etc. The company's recognition of all customers such as general agents and franchisees shall prevail (including express delivery companies, logistics methods and payment methods, etc.). ) on the shipping application form;
4.3.6. SF Express (SF Express, EMS, Air Express, etc.) can be given priority in the priority of accessories applied by customers. If it exceeds the first weight, you should choose express delivery, and communicate with customers before delivery), and the freight should be paid in cash;
4.3.7. All invoices can be delivered by EMS (priority) and SF Express;
4.3.8 Ordinary letters, greeting cards, etc. It should be sent by mail and regular mail.
4.4, cost control
4.4. 1. All delivery charges are associated with the delivery department. At the end of the month, the logistics department will provide the delivery list, do a good job of cost statistics, and the person in charge of the delivery department will sign and confirm it and hand it over to the financial stub.
4.4.2. For the department with high courier fee, the department head should make an analysis, formulate corrective measures and submit them to the Finance Department.
4.4.3. The monthly express reserve of the Logistics Department is 65,438 yuan+5,000 yuan. The designated recipient or sender shall notify the Logistics Department in advance if the receipt and mailing exceeds RMB 65,438+RMB 0,000.
4.4.4. If the goods are delivered by the Logistics Department (including purchased materials and rework machines), the expenses shall be accounted by all business departments.
4.5 Claims for Damaged Parts
4.5. 1 If the sender (recipient) finds that the express mail sent (received) is lost or damaged, he should report it to the front desk or the logistics department as soon as possible, and the front desk or the logistics department will follow up the claim with the courier company, and the sender should give relevant cooperation.
4.5.2 The front desk or logistics department shall record each claim on the Express Loss/Damage Registration Form, which is convenient for inquiring and counting the loss/damage rate of express delivery and evaluating the service ability of suppliers.
4.6, other requirements
4.6. 1. It is strictly forbidden to send personal belongings with public funds. Once found, it will be punished by the courier fee of this order 10 times.
4.6.2. It is forbidden to send company products without permission. Once found, it will be punished by 5- 10 times the market value of the product. If the circumstances are serious, it will be regarded as theft and shall be investigated for criminal responsibility.
4.6.3. In order to facilitate the claim for damage to the goods sent back to the company, if you need to choose a logistics company other than the company's cooperation, you must choose a qualified express logistics company that can issue invoices.
4.6.4. All express orders sent by the company shall be kept by the Logistics Department (for a period of three years) to facilitate reconciliation and inquiry.
4.6.5. In order to ensure the safety of the express delivery signed by the front desk and the logistics department and maintain the image of the company's front desk, the recipient or customer is required to take it from the front desk immediately after receiving the notice from the front desk and the logistics department (except the express delivery signed after work). If it is not taken away that day, make a performance complaint to the recipient every 1 day.
4.6.6. All relevant departments shall notify the sender (suppliers, customers, etc.). ), and try to choose express delivery companies (SF, Debon,,, Sheng) that have cooperative relations with the company, and use SF for important documents.
4.6.7. All express mail should be sent by the logistics department, and express mail sent without the consent of the logistics department should be handled by relevant departments.
Verb (abbreviation of verb) related files:
5. 1, Express Delivery Application Form
5.2. Shipping Application Form
5.3, logistics tracking table
5.4, express delivery receipt record
5.5. Express Loss/Damage Registration Form
Execution time of intransitive verbs: if the previous documents are inconsistent with this article, this article shall prevail. The Regulations on the Administration of Express Delivery shall be implemented on February 20 13 1 day.
Model article 3 of the company's management regulations on receiving and sending express delivery
1.
Standardize the management of receiving and sending express delivery, prevent the loss of express delivery, reduce operational risks and control logistics costs. Ensure the company's express delivery work is timely, accurate and efficient.
2. Scope of application
Applicable to all employees of the company.
3. Definition:
Express delivery items: refers to documents, product samples, goods and other work-related items sent or received by employees of the company for work needs.
3. Powers and responsibilities
3. 1 The Human Resources Department is responsible for signing the express delivery, registering the received express delivery, and promptly notifying the recipient to collect it. For the undelivered courier, it is obliged to keep it (the storage period is before the day of receipt of the courier 17: 15).
3.2 Personnel related to sending and receiving express delivery must abide by these regulations.
4. Content
4. 1
4. 1. 1 Select the courier company: the principle of selection is high efficiency and low cost. The sender must reasonably and accurately choose a cost-effective courier company according to the nature and urgency of the goods sent. The front desk evaluates the rationality of the courier company selected by the sender.
4. 1.2 Fill in the express delivery form: the sender should clearly fill in the details of the recipient and the sender (address, recipient, contact number, postal code, etc.). ) in block letters.
4. 1.3 packaging inspection: the human resources department is responsible for inspecting and auditing the delivered items, and registering the attributes of the delivered items in detail. After the inspection is approved, the sender will pack it according to the packaging requirements of the courier company, and stick the courier slip on the box.
4. 1.4 The front desk (telephone) informs the courier company to come to the company to receive the goods, and keeps the mailing documents.
4.2 Release requirements
4.2.2 In principle, ordinary express delivery companies (non-SF Express) are selected for bulky items (non-expensive accessories over 5kg), product samples and general materials. In case of emergency, with the approval of the vice president in charge, you can choose SF Express and other mailing methods.
4.2.3 Ordinary letters, greeting cards, etc. It should be sent by mail and regular mail.
4.2.4 It is forbidden to send personal belongings with public funds. Once found, it will be fined 5- 10 times the bill courier fee.
4.2.5 It is forbidden to send company products without permission. Once found, it will be punished by 5- 10 times the market value of the product. If the circumstances are serious, it will be regarded as theft and shall be investigated for criminal responsibility.
4.2.6 The front desk counts all mailing expenses by department every month, and the person in charge of the mailing department signs for confirmation.
4.3 Acceptance regulations
4.3. 1 Express items that do not need to pay the courier fee shall be signed and registered by the front desk, and the person in charge of the relevant department shall be notified to sign in time.
4.3.2 The front desk shall promptly notify the recipient to handle the payment formalities of the courier fee.
4.3.3 In principle, the front desk will notify the recipient to collect valuables and confidential company documents. If the recipient can't collect it, the front desk will confirm with the recipient before handling the collection procedure.
4.3.4 All courier items signed by the front desk must be registered and signed by the recipient. If the recipient is not here, you can notify the relevant personnel of the department to sign directly.
4.3.5 All the express orders sent by the company are kept by the front desk (for one year) to facilitate reconciliation and inquiry.
4.3.6 In order to ensure the safety of the express mail signed by the front desk and maintain the image of the company's front desk, the recipient (agent) is required to take the express mail away from the front desk immediately after receiving the notice from the front desk. If it is not taken away that day, the recipient will be fined 50 yuan every 1 day.
4.3.7 If the courier has been signed by the front desk and notified to the recipient to collect it, the recipient shall be responsible for the loss or damage caused by the failure to collect it that day.
4.4 Claims for Damaged Parts
4.4. 1 If the sender (recipient) finds that the express mail sent (recipient) is lost or damaged, he should report the bill number to the front desk as soon as possible, and the front desk will follow up with the courier company to settle the claim, and the sender (recipient) should give relevant cooperation.
4.4.2 The front desk should record each claim on the Express Lost/Damaged Registration Form, which is convenient for inquiring and counting the express lost/damaged rate and evaluating the service level of the express delivery company.
4.5 Accessories
4.5. 1 express delivery (receipt) registration form
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