The applicant holds his/her ID card, insurance policy and bank card, and handles it at the customer service department of your nearest life insurance company. If the insured is a minor, it is necessary to bring a copy of the household registration book, and adults need to sign a power of attorney. The general account will receive the money within 3 to 5 working days after handling the collection procedures. Please refer to here for the issue of dividend insurance: /p/4295565227.