Abstract: With the rapid development of mobile Internet and e-commerce, online shopping is accepted by more and more people, and the express delivery industry has appeared in our lives as an emerging enterprise. The method of using express delivery is very simple. It is mainly divided into two parts: sending express delivery and receiving express delivery. When sending express delivery, you must read the endorsement terms of the waybill before filling in the waybill. You must purchase insurance for valuable items. When receiving express delivery, you should first inspect the goods and then sign for them. Let’s take a look with the editor next. How to use express delivery

1. Send express delivery

1. Go to the express delivery company to send it

(1) There are many express delivery companies now, and the price of each company can be The delivery areas are all different, so you can do a comprehensive search online in advance and choose the company with the most cost-effectiveness. In addition, not all items can be used for express delivery, such as lighters, gas and other dangerous items, so you must confirm whether the item is qualified before sending.

(2) If it is a fragile item, it is best to add several layers of soft wrapping yourself and fill the gaps in the express box to avoid accidental damage during mailing.

(3) Find a courier company, get a form, fill in all the relevant information of the sender and recipient carefully, and the handwriting must be clear and legible. If it is a valuable item, be sure to insure it.

(4) When sending a parcel, you should watch the staff seal the parcel tightly with tape, put the receipt on the package, weigh it and pay the fee, and then the parcel will be sent. Remember to keep the retention slip kept by the sender so that you can track it on your computer based on the tracking number on it.

2. Use software

In addition to going to the express company to send express delivery yourself, you can also send express delivery through software. The following uses Alipay as an example.

(1) First open Alipay. After entering Alipay, click More and find the "My Express" application.

(2) After entering the application, click Send Express and the shipping interface will pop up. Then click the "Reservation Shipping" function on the shipping interface.

(3) After entering the "Shipment Appointment" interface, we fill in the requirements according to the requirements, and then wait for the courier to pick up the package.

3. Go to a shipping agency

With the development of the express delivery business, many shipping agencies have appeared on the market. There is no difference in the method of sending express to a shipping agency and to a courier company. What needs to be noted is that you must choose a shipping agency with a good reputation.

2. Collect express delivery

1. Go to the express delivery company to collect the parcel

All express delivery companies in the market can go to the express delivery company to pick up the parcel themselves, and some companies stipulate that they must do it themselves. Go pick it up. Under normal circumstances, when your courier arrives, the courier will usually call or send you a message, and then you can go directly to the courier company to collect it with confidence, the phone number or the receipt.

2. Door-to-door delivery

Most express companies will deliver the goods to your door. When the express arrives, the courier will usually call or send you a message, and then you can pick it up at home or at a designated location. Just wait to receive the goods.

3. Collection point

Many times, when it is inconvenient for people to receive express delivery, the courier will call you first to confirm which collection point to place your express delivery at. Then you just go to the collection point to receive the express delivery.

What are the precautions for using express delivery

1. Read the waybill endorsement terms before filling in the waybill

The waybill and endorsement are signed between the consumer and the express company For transportation contracts, since there are no legal norms or judicial interpretations of contracts in the express delivery industry, courts in various places mostly use the Economic Contract Law. However, even if they all make judgments based on the terms of the Economic Contract Law, the judgment results of each court are different.

Therefore, consumers must read clearly the insurance, compensation, exemption and other terms before shipping. If you are a customer with a large volume of express shipments every day, it is recommended to sign a separate express delivery contract with the express delivery company to protect your legitimate interests. When filling out the waybill, you must fill in the contact numbers and address of the sender and recipient accurately. Otherwise, it may cause trouble for delivery, or the return address and sender cannot be found when returning the express.

2. Purchase insurance for valuable items

Items generally worth more than 2,000 yuan, such as mobile phones, watches, computers, cameras, jewelry, high-end clothing, artwork, etc., are recommended to purchase insurance. . And correctly fill in the name of the item, insurance amount, and value in the column for the name of the insured goods to avoid disputes during claims settlement. At the same time, the declared value must also be filled in truthfully.

The insurance rate is generally between 0.1% and 1%. If the insurance rate is too high, it is recommended to compare the prices and insurance premiums of other express delivery companies before weighing it. Some express transportation insurance has a deductible. For example, the declared insurance amount is 5,000 yuan, but the actual compensation may only be 4,700 yuan, of which 300 yuan is the deductible. Therefore, be sure to consult the express company clearly and ask for written instructions if necessary.

3. Sign the express delivery and save the waybill

When handing over the express delivery to the express delivery clerk, in addition to signing the waybill yourself, he is required to sign. The signature should match the name tag worn. consistent. This is a legally significant handover. In addition to being a transportation contract, the waybill is also a proof of express delivery. Do not throw it away before it reaches the sender.

4. Inspect the goods first and then sign for receipt

For express parcels, carefully check the outer packaging when receiving to see if there are any signs of disassembly, contamination, etc. According to the "Express Service Standards", the express company is obliged to let the recipient open the box and inspect the goods before signing for them. If some express companies do not implement this standard, you can choose to refuse to sign for it. If the item is urgently needed and the courier company refuses to accept unpacking and inspection, you can mark the waybill with a statement such as "Contents of goods not yet unpacked for inspection."

For e-commerce "online shopping" products, you can agree with the seller on the terms of unpacking and inspection and ask the seller to write it on the waybill. If there is a shortage or damage after unpacking and inspecting the goods, you can return it or ask the courier salesperson to write a written document to prove it, take photos, and immediately call the merchant or the customer service staff of the courier company. Remember to remember the customer service personnel and the courier salesman. name or number.