1. The purpose, philosophy and organizational form of the beauty salon

1. The purpose of the beauty salon

(1) Adhere to leading technology.

(2) Promote industry style.

(3) Sign of superior quality.

(4) Promote service civilization.

2. Values

The responsibility of a beauty salon is to bring beauty and health to customers and provide first-class service quality.

3. Business philosophy

The business philosophy of the beauty salon is: leading, efficient and high taste.

4. Management philosophy

The management philosophy of the beauty salon is: advocating responsibility, advocating competition, pursuing quality, and pursuing efficiency.

The continuous pursuit of quality and excellence is the inexhaustible source of strength for beauty salons and the capital on which beauty salons rely for development. Dedication, team awareness and a strong sense of professionalism are the cohesion of the beauty salon.

Specialization and modernization are the goals that beauty salons always pursue, and effectiveness and efficiency are the soul of beauty salon management.

5. Service concept

The service concept of a beauty salon should include: customer satisfaction + value-for-money services.

6. Service Purpose

(1) Customer first - meeting customer needs is always the first priority in our work.

(2) Proactive and enthusiastic-actively provide customers with quality services.

(3) A polite smile is the basic requirement that every employee should have for customer service.

(4) Unity and cooperation-harmonious team spirit is the basis for achieving the highest efficiency and best service.

The above tenets are the highest principles of this beauty salon. They must be kept in mind, faithfully pursued, and reflected on at any time.

7. Organizational form

This beauty salon implements a general manager (store manager) responsibility system under the leadership of the chairman of the company headquarters. The general manager (store manager) is the highest administrative leader of the beauty salon and oversees and directs all business and management activities of the beauty salon. The management organization of the beauty salon is divided into several departments according to needs, and a management system of step-by-step responsibility is implemented. The employment contract system is implemented for all employees, and the distribution system is based on a basic salary plus commission, a pay system for more work and more rewards.

2. Speech by the general manager (store manager)

Dear employees:

Sincerely welcome you to work in the beauty salon. In order to reflect the value of life, please give full play to your talents. I believe you will soon integrate into this energetic family. With your work enthusiasm and enterprising spirit and your love for the beauty industry, you will happily work and live here.

As a service industry, the beauty industry needs you and everyone to work together to provide perfect services to customers, and strive to establish and maintain our hospital with scientific and professional management and high-quality service standards. Good image and reputation, and strive for the best economic and social benefits. As the goal that everyone strives for together, you will perform at the highest level here.

In order for you to have a clearer understanding of the basic situation and relevant rules and regulations of the beauty industry, please read this manual carefully, understand and implement its contents to clarify the basic requirements for employees of beauty salons.

We sincerely hope that all employees will be dedicated to their work, cooperate sincerely, and work hard to achieve our ambitious goals.

Beauty Salon

Year, Month, Day

3. General Provisions

The "Employee Handbook" is the guideline for beauty salon employees during their working period in the beauty salon. The life and work instructions, which include the employees' code of conduct and work guidelines, the training and learning of the employee handbook, are required courses for new employees entering the beauty salon. At the same time, the employee handbook is also an integral part of the labor contract between the beauty salon and its employees ( Usually as a contract attachment), no matter what kind of position a new employee is about to take, no matter what kind of beauty salon management and work experience they have in the past, as long as they join the beauty salon, they must read the employee handbook of the beauty salon in detail to understand the beauty salon. Have an understanding of the hospital’s basic policies and management model.

The "Employee Handbook" is a work guide for new employees. During the induction training of new employees, it will be distributed to each employee in one volume. They are required to read and memorize it thoroughly. After training and assessment, employees are required to read it thoroughly. Then sign on the last page to confirm.

IV. Introduction to the Beauty Salon

The beauty salon is located on the ? It is a large beauty salon that integrates many professional beauty services such as body beauty, image design, beauty training, and beauty consultation. It includes: 1 large Western medicine nursing room, 1 Chinese medicine treatment room, 1 mixing room, and 2 massage rooms. ***The total construction area is square meters. Its equipment is mainly imported. It mainly includes 1 multi-functional treatment device, 2 skin beauty treatment devices, 1 computer ultrasound, 3 Chinese herbal medicine Ossan sprays, and 1 luminescence device. , when using products, we focus on our own characteristics and at the same time cooperate with Chinese and foreign famous brands to serve customers.

5. Employee Rights and Obligations

1. Rights enjoyed by employees

(1) Employees have the right to make suggestions and opinions to the leaders of the beauty salon.

(2) Employees have the right to be remunerated according to the work they have done.

(3) Employees have the right to take vacations in accordance with regulations.

(4) Employees have the right to safety and health protection.

(5) Employees have the right to enjoy social welfare.

(6) Employees have the right to receive training and vocational education.

(7) Employees have the right to resign with resources.

(8) Employees have other rights provided by law.

2. Obligations of employees

(1) Employees have the obligation to maintain the reputation and image of the beauty salon from infringement.

(2) Employees have the obligation to actively complete their jobs.

(3) Employees have the obligation to fulfill the rules and regulations of this beauty salon.

(4) Employees have the obligation to abide by the code of conduct of this beauty salon.

(5) Employees have the obligation to continuously improve their professional skills and business level and continuously generate income for the beauty salon.

6. Employee Code of Conduct

1. Employee Image Requirements

You are already one of the most representative employees in the beauty salon group. Your appearance , appearance, conversation, behavior, and behavior are no longer just an intuitive reflection of your personal cultural quality, but a reproduction of the image of the beauty salon. The intimacy of the public and the choice of customers will be closely related to your image.

(1) Image awareness: Employees must have a strong image awareness and start from the basics to create a good image.

(2) Employee grooming and dress requirements: Employees should wear company uniforms according to beauty salon management regulations when working. Their decoration should be steady and generous, neat and tidy, and neat. Pay attention to the following requirements: < /p>

① Uniforms? Wear uniforms neatly, elegantly and appropriately. Choose fabrics that are washable. Underwear should be selected that is easy to absorb sweat and has good warmth retention properties, and should not be too thick. Uniforms are washed and ironed daily.

② Shoes? Wear rubber-soled shoes to avoid making noise when walking; have a spare pair of lightweight and easy-to-walk shoes; regularly replace insoles with anti-odor effects.

③ Body? You must bathe every day, use deodorant and antiperspirant when necessary, and try not to use unpleasant and irritating perfumes and lotions.

④ Oral hygiene? Rinse your mouth after meals and before going to bed. Do not eat irritating foods such as garlic, stinky tofu, etc. when working. Develop the habit of going to the hospital for check-ups every 6 months.