Module exception 2 occurred because the memory chip was not initialized when the set-top box was shipped or the module was replaced. Sometimes it is caused by improper methods used by dealers when closing accounts.

(1) Processing method of using the national science chip version: after normal startup, use the remote control to operate, press the key sequence: Previous-Next-Next-Previous, a yellow dialog box will appear, and then press the number key of the remote control, 13429, and the screen will appear "OK", and the smart card will be pulled out. Restart the set-top box and insert the smart card. After a while, the prompt "Module Ready" will pop up, and then a list of base stations will appear.

(2) Processing method for accessing the account of 2)NEC version: firstly, restore the factory, plug in and install the GPRS module again, keep the module cable away from the antenna of the mobile phone, turn off the power supply 10 second and then try again; If it fails, replace the memory module "24C 128A" or return to the factory for initialization.

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