The scanning of express mail collection means that the branch sends the documents to the local headquarters for scanning, and the headquarters receives them and enters the operating system, where they can be found and tracked. Package collection process:
1, door-to-door: provide express door-to-door service and provide door-to-door service (you can make an appointment for a second door-to-door).
2. Providing waybill: For customers who frequently send goods, corresponding waybill will be provided to meet the customer's needs.
3. Basic packaging: provide customers with free basic packaging services such as large/medium/small plastic bags and document seals.
4. Determine the scope: verify whether the delivery address provided by the customer is within the service area.
5. Inspection of articles: Check whether the consigned articles are prohibited or restricted by air, land or import and export.
6. Check the packaging: the express mail should be reinforced, shockproof and waterproof to ensure the safe transportation of the express mail.
7. Fill in the waybill: assist customers to fill in the waybill information correctly and completely.
8. Calculation of freight: Determine the actual weight of the consigned goods or the weight of the light dumping fee, and accurately calculate the freight.
9. Signature confirmation: confirm the information of the waybill with the customer, and ask the customer to sign the "sender's signature or seal" column for confirmation.
10. Receiving express mail: after accurately filling in the waybill and determining the freight, return the sender's copy to the sender's customer for safekeeping.
1 1. Upload information: the collection personnel upload the express mail collection information through a professional HHT handheld terminal, and customers can query the express mail collection information in real time on the website.