1. The computer is equipped with two different ICBC U shields.
2. The download of U-Shield certificate was unsuccessful.
3. There is something wrong with the network.
Solution:
1. If a "-405" prompt appears when handling business through online banking, it is generally because the system has not detected the corresponding U-Shield certificate. Please check the certificate through the U shield client management tool.
2. If you are prompted with "-405", please follow the following methods: Use the certificate driver to check the number of certificates in the U shield. If it is a state secret certificate, there should be two certificates in the device. Otherwise, if it is an abnormal certificate, please go to the business outlet to collect the certificate. Please contact the bank for specific procedures.
3. Check whether the network interface is intact, or try another computer.
：
1. What is a U shield?
In 2003, China Industrial and Commercial Bank launched and obtained the national patent customer certificate U Shield, which is an advanced security tool provided by China Industrial and Commercial Bank for online banking. It looks like a USB flash drive and a shield, always protecting your online banking funds. From a technical point of view, U shield is a tool for electronic signature and digital authentication of online banking. Built-in micro smart card processor, using 1024-bit asymmetric key algorithm to encrypt, decrypt and digitally sign online data to ensure the confidentiality, authenticity, integrity and non-repudiation of online transactions.
Second, the application and use of U shield
As long as they are personal online banking customers of China Industrial and Commercial Bank, they can apply for U shield at the business outlets of China Industrial and Commercial Bank with valid certificates and peony cards when registering online banking.
There are three steps to using U shield:
① Install the driver
If you are using personal online banking for the first time on your computer, please refer to the Personal Online Banking System Setup Guide of Industrial and Commercial Bank of China. First, adjust your computer settings, and then install the U shield driver. Drivers of different brands of U Shield can only be used for this brand. If you want to install using CD-ROM, please run USB flash memory and select "System Upgrade" on the main installation page. The system will automatically detect and prompt you to install the patch. After installing the patch, select "Driver Installation" to install the U shield driver.
② Download certificate information
After application, you can entrust the teller of ICBC outlets to assist you in downloading your personal ID information to U Shield, or you can log in to ICBC's personal online banking and enter "Customer Service-Self-download Personal Customer ID" to complete the download of ID information. Before downloading, please make sure that the U shield is connected to the USB interface of the computer. If download is unsuccessful, please go to the counter.
Step 3: Use the U shield.
After logging in to personal online banking, if you need to handle external payment services such as transfer, remittance and payment, you only need to insert the U shield into the USB interface of the computer according to the system prompt, enter the U shield password and verify it by the banking system, and you can complete the payment service.
1) Reinstall the U shield driver of the corresponding brand.
2) Check whether your system has been completely patched. If not, please use the update function of windows to upgrade.
3) If your system is 2000 or XP, please select "Services" under "Administrative Tools" in the control panel to check whether the smart card is enabled. If not, please enable it.
(Operating environment: China Industrial and Commercial Bank 6.10.9.2)