English for bank counters (original version) English for bank counters 1. Q&A Dialogue Shop Assistant: Hello, what can I do for you? (Really? ) Clerk: Hello, what kind of business do you want to handle? Customer: Please tell me my balance. Customer: Please help me check my account balance. Clerk: Would you please speak slowly? Clerk: Please speak slowly. Clerk: Please write it on paper. Clerk: Would you please write it down on paper? Clerk: Yes, sir (miss). Just a moment, please. Clerk: Yes, sir (miss). Just a moment, please. Clerk: Your balance in the bank is RMB 5000. Clerk: Your account balance in this bank is RMB 5,000. Customer: My magnetic card doesn't work. Please have a look. Customer: My bank card is out of order. Can you take a look at it for me? Clerk: No problem. The magnetic card is locked. Please show me your passport and I will help you solve it. Clerk: It's not a big problem. Your bank magnetic card is locked. Please show me your passport and enter the password to unlock it for you. Clerk: the magnetic card needs more magnetism, and it can be used now. Clerk: Your bank card needs to be magnetized, and now it has been added. Customer: I want to close my account with you. Customer: I want to close my account with you. Clerk: Please go to counter 6. Clerk: Please go to counter 6. Clerk: Please go to the open counter in the lobby. Clerk: Please sit over there for a while. Our account manager will help you. Clerk: Please have a rest in the lobby first, and an account manager will help you soon. Guest: I'd like to. Thank you. Guest: OK, thank you. 2. Deposit Clerk: How much cash are you going to deposit in your account? Clerk: How much do you want to deposit? Customer: I want to deposit 300 yuan in my account. Customer: I want to deposit 300 yuan in my account. Customer: Please tell me the procedure for opening a savings account. Customer: Please tell me the procedure for opening a savings account. Clerk: Please fill in the deposit slip, the amount, your name, address and work unit. Clerk: Please fill out a deposit slip, indicating the amount, name, address and work unit. Clerk: Please fill in your name, ID number and telephone number. Clerk: Please write down your name, ID number and contact information. Clerk: The words and figures are different. Clerk: Your words and figures don't match. Clerk: Your signature is wrong. Clerk: Please keep your receipt. Clerk: Please keep the receipt. Clerk: Here is your passbook. You can deposit and withdraw money at any time. Please bring it with you. Clerk: Here is your passbook. Please take it with you when you deposit or withdraw money in the future. Clerk: Keep the passbook (magnetic card) safe. Please inform us if it is lost. Clerk: Please take good care of your passbook (bank card) and let us know if you lose it. Customer: Thank you very much ... Customer: Thank you very much. Clerk: Not at all. Clerk: You're welcome. 3. Withdrawal Clerk: Yes, Clerk: Hello. Customer: Excuse me, can you help me? Customer: Excuse me, can you do me a favor? Clerk: It's my pleasure. Please tell me what I can do for you. Clerk: Glad to help you. Please tell me what I can do for you. Customer: I want to withdraw 8000 RMB from my time deposit. Customer: I want to withdraw 8000 RMB from my account. Clerk: Sorry, there is no official balance. The balance is 6000 RMB. Clerk: Sorry, your account balance is insufficient, only 6,000 RMB. Customer: I want to withdraw 5000 RMB. Guest: Let's take 5000 RMB. Customer: I want to withdraw 1 10,000 USD and 30,000 RMB. Customer: I took 10 USD and 30,000 RMB from the card. Clerk: Please show me your passport. Clerk: Passport, please. Clerk: Please enter the password. Clerk: Please enter the password. Clerk: Please sign your name. Clerk: Please sign your name. Clerk: Please check it carefully. Clerk: Please count the cash. Guest: Thank you very much. Guest: Thank you very much. Clerk: Not at all. Clerk: You're welcome. Customer: Could you change some money for me, please? Customer: Can you change some money for me? Clerk: What kind of currency do you want to change? Clerk: What kind of currency do you want to change? Customer: Please change some RMB from my US dollar account. Customer: Please help me change the dollars in my account into RMB. Clerk: Please tell me how much you want to change. Clerk: Please tell me how much you want to change. Customer: 3000 RMB, please. Customer: I want to change 3000 RMB. Clerk: Cash or deposit card (passbook)? Clerk: Do you take RMB cash or deposit a card (discount) after the exchange? Customer: I want to take cash (deposit in my card & ltpassbook & gt Customer: I want to withdraw cash. Customer: What's the exchange rate today? Customer: What's the exchange rate today? Clerk: If you are willing to wait a moment, the exchange rate is about 1: 8. Clerk: Just a moment, please. The exchange rate between US dollar and RMB is about 1: 8. Customer: I'd like to change this 100 RMB. Can you give me some small change? Customer: Please change this 100 RMB and give me some small receipts. Clerk: What kind do you want? Clerk: What denomination do you want? Guest: Please give me three tickets from 20 yuan and some tickets from 10 yuan and 5 yuan. Customer: Please give me three 20 yuan and some RMB from 10 yuan and 5 yuan. Guest: Thank you very much. Guest: Thank you very much. Clerk: My pleasure. Clerk: You're welcome. Customer: Sorry, I forgot the password of my card. Customer: Sorry, I forgot the password of the card. Clerk: Please report the loss. Clerk: Do you remember the number of the magnetic card? Clerk: What's your card number? Clerk: Please pay 15 yuan, including 5 yuan production fee and 10 yuan handling fee. Clerk: Please pay 15 yuan, including the card replacement fee for 5 yuan and the loss reporting fee for 10 yuan. Customer: Is there a remittance charge? Customer: Is there a remittance charge? Clerk: Yes, we accept 1%, ranging from 1 yuan to 50 yuan. Shop assistant: Yes, we do. The handling fee is 1%, the lowest is 1 yuan, and the highest is 50 yuan). Customer: I'll pay the phone bill. Customer: I'll pay the phone bill. Clerk: Show me the phone number. Clerk: What's your phone number? Customer: I'll pay the gas bill. Customer: I want to pay the gas bill. Customer: I'll pay the electricity bill. Customer: I want to pay the electricity bill. Clerk: Please show me your card. Clerk: Please show me your card. Check settlement T: Hello! Can I help you? Hello, can I help you? Yes, I hope so. I need more cash to travel in China. Can I cash traveler's checks here? Oh, here's the thing. I need some cash for sightseeing in China. Can I cash traveler's checks here? T: certainly. We'll be happy to cash it for you. Sure, I'll be happy to cash it for you. C: I was going to cash it at the hotel, but a friend of mine said that the bank always gives a better exchange rate. I was going to cash it at my hotel, but my friend said that the bank's cash interest rate is usually a little high.