The cause of the problem:

There are many reasons for this phenomenon, such as entering liquid, humidity, entering dust and so on. Or whether the earphone is standard may affect the function of the earphone hole.

Solution:

Please try plugging and unplugging the earphone once to confirm whether the icon display of the earphone returns to normal.

If the headset icon is still displayed after inserting and unplugging the headset, please restart the phone and try to see if it returns to normal.

If you try to plug the headset and restart it, the headset icon will still display:

Please check whether there is liquid, moisture and dust near the earphone hole, which may affect the function of the earphone hole.

Please confirm whether to use non-standard one-to-many charging cable or earphone patch cord. If you use a non-standard one-to-many charging cable or earphone patch cord, it may be incompatible with the mobile phone, resulting in abnormal display of earphone icons. It is recommended that you use a standard charging cable or earphone patch cord.

If none of the above methods can solve your problem, please back up your information in advance (third-party applications such as QQ and WeChat need to be backed up separately) and bring the purchase voucher to the nearby Huawei customer service center for testing. Customer Service Center You can inquire through the following link: Customer Service Center