1, one is to send an email to the customer service mailbox.

Customer service email :cs@hypergryph.com.

2. The other is to directly contact QQ of customer service to solve the problem.

Customer service QQ: 800830064.

If you have an email, you'd better sort out the screenshot and your ID, and then submit it, and there will usually be feedback. If you contact QQ directly, you can communicate with it, but sometimes there may be more staff to consult. In special circumstances, players need to wait patiently.

What can I do if I contact customer service:

Players can submit some bugs they encounter to customer service, and then they will be fixed. In addition, if it is some losses caused by misoperation in the game, you can also contact customer service to solve it, or you can submit some personal suggestions to customer service, but there is no guarantee that it will be adopted.