After the courier is delivered, it is almost an unspoken rule in the industry to ask people to sign for it because the recipient is not there, and even the courier signs for it himself. Once lost, these "signed" courier services make consumers criticize and even complain, but this problem has not been solved for a long time.
Relevant regulations on signing contracts in advance
Article 17 of the Measures for the Administration of Express Delivery Market stipulates that an enterprise engaged in express delivery business shall inform the recipient of face-to-face acceptance when delivering express mail. The courier's early receipt must be approved by the consumer. Without the consent of the consumer, the courier may not collect it. Collection behavior is equivalent to legal agency, and the agency must be authorized by the consumer himself.
Collecting is not a bad thing. In recent years, the smart courier cabinets in residential areas are essentially collection, but the "Regulations on the Administration of Delivery Service of Smart Express Boxes (Provisional)" also stipulates that putting them into the courier cabinets requires the prior consent of consumers.
If the courier collects the courier without the consent of the consumer, the consumer can complain, and the courier who collects it after the complaint will also be punished accordingly. If the goods are damaged or lost, the collection will not affect the consumer's claim to the courier company.