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Food and beverage management skills, communication methods with employees?
For the personal management of employees, employees can be divided into four categories: one is willing and capable employees; Second, employees who are willing and incompetent; Third, employees who are capable and unwilling; Fourth, no employees.

Willing and incompetent employees

For the above-mentioned first-class employees, "capable and willing" are basically people who want to do well and can do well. Such people are basically the backbone of the restaurant. I suggest you give them more important jobs.

They have grown up and given other employees a handsome appearance.

For the above-mentioned second type of employees, "willing but unable" are basically newcomers, including a small number of old employees. They are very enthusiastic about their work and want to do it well, but they may not be able to do it themselves.

The problem of strength is always not done well. Such people suggest that you give more training to help them grow. You may have to pay more training than usual, but once they can master the work skillfully, they have already

With good intentions, they will grow into the mainstay of the restaurant in the future.

For the above-mentioned third-class employees, most of them are old employees, who work long hours in restaurants and are tired. These people are mainly ideological problems, without passion and suggestions.

You organize some incentive schemes, find them individually to understand everyone's situation, and solve their problems according to everyone's situation, so that they will still work well for the restaurant.

For the above-mentioned fourth category of employees, we should first reflect on what mistakes we made in employee recruitment, why we didn't stop such employees from entering the store, and then

Focus on solving mental problems. After all, if a person is unwilling to do a good job, even if he is capable, it is useless. After solving mental problems, it can be managed according to employees who are willing but unable.

Yes, but if you think the other person's wish can't be solved, then I suggest you cancel the labor contract with him.

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