1, responsible for the external liaison business in the international market, promoting the company to foreign merchants, exploring the market, and handling customer inquiries and various needs in a timely manner. Provide customers with active, enthusiastic, satisfied and thoughtful service.
2. Be responsible for tracking the planning, production, packaging and transportation of foreign trade orders within the enterprise;
3. According to the foreign trade demand, transfer the relevant customer demand, and make and process all kinds of documents required for foreign exchange settlement;
4. Responsible for the reception of international guests and internal translation of the company;
5. Responsible for the daily maintenance and information update of the company's website platform; Skillfully operate B2B platform, build B2B promotion platform, promote business through other online marketing methods, increase product exposure and obtain inquiries; Develop customers to get orders.
6. Communicate the order quantity, price, delivery date and payment method with customers by telephone and email. Organize all kinds of table data input systems and hand them over to the factory for production arrangement.
7. Responsible for collecting and sorting out information, including market information, customer information and partner information;
8. Making, sorting, counting and filing the internal documents of the department;
9. Pay attention to collecting the first-line market information and users' opinions, and feed them back to the company to provide reference for the company's market development, after-sales service, product quality and new product development.
10, complete other work arranged by the superior.
1 1, responsible for the collection, collation and maintenance of supplier information.
Second, the basic qualities of foreign trade commissioners
1) Be familiar with the operation process of export business;
2) Excellent written English and good oral English, able to communicate with customers;
3) Familiar with common international etiquette;
4) Be familiar with daily communication English, and show good accomplishment and professional quality when receiving guests;
5) Familiar with common office documents, such as Word, Excel, Photoshop, PowerPoint, Outlook, AutoCAD, etc. Able to use office equipment such as fax machine and copier;
6) Be able to draft standard faxes and letters, independently review letters of credit, and formulate correct export documents according to letters of credit;
7) Make and answer phone calls to show a good corporate image.
Extended data:
Foreign trade, also known as "foreign trade" or "import and export trade", refers to the exchange of goods, services and technologies between one country (region) and another. This trade includes two parts: import and export.
For countries (regions) that import goods or services, it is import; For countries (regions) that transport goods or services, it is export. This began to appear and develop in slave society and feudal society, and it developed more rapidly in capitalist society. Its nature and function are determined by different social systems.
References:
Baidu encyclopedia, foreign trade salesman