Current location - Quotes Website - Team slogan - Overseas Chinese in Myanmar were found to have infectious tuberculosis when they entered the country, and were not allowed to enter the country according to regulations. He said that they should conta
Overseas Chinese in Myanmar were found to have infectious tuberculosis when they entered the country, and were not allowed to enter the country according to regulations. He said that they should conta
Overseas Chinese in Myanmar were found to have infectious tuberculosis when they entered the country, and were not allowed to enter the country according to regulations. He said that they should contact the doctor in the hospital to come back for treatment. What should you do? Please simulate it on the spot. A: Examine the elements of emergency response and interpersonal communication skills.

Thinking points out the coordination and maintenance of Sino-foreign relations, the importance of isolation of infectious diseases, the tone and attitude of communication and coordination.

Zheng Jie analysis

First, communicate with overseas Chinese: Hello! Sir, I'm sorry to tell you that because you have been diagnosed with infectious tuberculosis, according to the regulations, you can't enter the country for the time being. Please see, this is our specific rule. I can understand how you feel, really, don't worry. My uncle in my hometown had tuberculosis before, but he was cured in the end. But it's not easy to go out. You see so many people waiting around, after all, we are all from China. I still suggest that you take a rest in the isolation area designated by us first! Come on, this way! Don't worry, we have understood the problem you have reflected, and we have contacted the Myanmar embassy and hospital. We will definitely follow up the treatment and will never delay the treatment!

Second, communicate with the Myanmar Embassy: Hello! Is this the Myanmar Embassy? This is China-Myanmar entry and exit. Ok, this call is mainly to exchange a question with you. An overseas Chinese in Myanmar was restricted from entering the country because of carrying infectious tuberculosis, which had a great impact. He has psychological doubts and concerns, and there are still some things to deal with later. Can you send someone to help us? Ok, ok, see you then, thank you!

Third, communicate with the hospital: Hello! Is it a hospital? This is China-Myanmar entry and exit. I want to check the situation with you. Have any patients contacted you for related treatment before? Ok, I understand, no, thank you for your cooperation! Fourth, contact the surrounding hospitals: Hello! Is it a hospital? This is China-Myanmar entry and exit. There is an infectious tuberculosis patient here. Request to send someone to assist in observation and give treatment advice. The time is set at noon tomorrow. Are you okay here? Ok, thank you.