This department is the main part of the command center of public security traffic management organs. Implement 24-hour duty. People can get through to 122 for free by dialing "122".

According to the requirements of the Ministry of Public Security, the work of the 122 alarm service desk should be strict in law enforcement, enthusiastic in service, ready to help others in case of emergency, and responsive.

Significance of openness

Receiving 122 alarm is an important channel for public security traffic management organs to implement mass line work guidance, strictly control traffic dynamics and obtain traffic information quickly; It is the main means for public security traffic management organs to organize rapid response and deal with various traffic problems quickly; Provide an important window for the masses to solve problems and save the crisis.

Therefore, it is of great significance to handle the 122 alarm call well for the smooth traffic in the city, maintaining public safety, protecting the legitimate rights and interests of citizens and strengthening the unity between the police and the people.

Since September 2007, if you need help in traffic accidents, environmental problems, product quality, housing disputes, noise pollution and daily life, please call 122 for free.

The government has expressed its views. It is planned to establish a social assistance work system consisting of government functional departments, service agencies and social organizations, which includes "helping services, emergency management and emergency response". 122 contacts will be established this year. An important bond between people.

Legal basis: Regulations of People's Republic of China (PRC) Municipality on Information Openness.

Seventh people's governments at all levels should actively promote the work of government information disclosure, and gradually increase the content of government information disclosure.

Article 8 People's governments at all levels shall strengthen the standardization and informatization management of government information resources, strengthen the construction of online government information disclosure platform, promote the integration of government information disclosure platform and government service platform, and improve the online processing level of government information disclosure.

Ninth citizens, legal persons and other organizations have the right to supervise the government information disclosure work of administrative organs, and make criticisms and suggestions.