You can see the complaint statistics of Great Wall Haval on the car complaint website. The response rate of manufacturers to customer complaints is higher than 99%. I believe many car owners will have a very reliable feeling. Although the satisfaction is as high as 80%, some problems have not been improved.

Haval has the best-selling SUV model in China, but with the sharp increase in the number of vehicles, there are also many problems reflected by the owners. Many car owners complain that the main problems of vehicles are engine turbine lag and gearbox setback, but these problems are mechanical adjustment problems and cannot be effectively solved for the time being.

after service

A car owner posted a complaint on the car complaint online, and the factory staff finally replied that "the service provider has explained the problem of customer feedback", but the car owner did not receive any reply about the content of the complaint, and finally scored -2 points for this reply. Some people say that Great Wall Motor uses automatic reply to perfunctory customers and platforms, hoping that manufacturers can improve their response rate and satisfaction.

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