1, according to the appearance, appearance and dress specified by the hotel? Go to work on time. \x0d\2。 Familiar with and master all business operations of KTV rooms. \x0d\3。 Supervise and check whether the operating procedures, service attitude and manners of waiters in the service process meet the standards. \x0d\4。 Before opening, conduct a comprehensive inspection of the facilities and equipment of this department to see if they meet the use requirements. \x0d\5。 Arrange and check whether the sanitary articles and appliances in KTV jobs meet the standards. \x0d\6。 Check employees' gfd, personal hygiene and attendance before the meeting? If there is any discrepancy, find out the reason in time. \x0d\7。 Register the facilities and equipment that need maintenance in the work handover book, and fill in the engineering maintenance form. \x0d\8。 Replenish the items needed for business, fill in the requisition form in time and submit it to the manager for approval? And do a good job in collection, storage and registration. \x0d\9。 Arrange the work of each region on that day and correct the mistakes in inspection and guidance in time. \x0d\ 10。 Cooperate with the finance department to register the items in this department? Report the loss registration. \x0d\ 1 1。 Understand the drinks and reservations of the day for statistics. \x0d\ 12. Set an example and thoroughly implement the hotel's rules and regulations. \x0d\ 13。 Conduct induction training for new employees. \x0d\ 14。 Evaluate employees at work, reward diligent employees and punish lazy employees? Fairness, justice and openness. \x0d\ 15。 Custody and maintenance of departmental assets? Achieve the lowest cost, the highest income, open source and reduce expenditure. \x0d\ 16。 Maintain good communication and cooperation with relevant departments. \x0d\ 17。 Solve the contradiction between employees, handle the relationship between employees, colleagues and guests, and understand the ideological status of employees. \x0d\ 18。 Handle simple guest complaints, and report those that cannot be solved to the superior for handling. \x0d\ 19, business hours? Make a good handover record? And sign for confirmation. \x0d\20。 Is business closed? Check whether the water, electricity and doors are closed and locked. Check for residual fire. Turn off all power switches before leaving.