On the basis of the five major auto insurance service commitments of "cases below 10,000 yuan 1 hour notice payment, national online rescue, VIP customers' mobile phone self-help claim settlement, universal access and auto insurance survey", we launched "warm-hearted claim settlement and electronic claim settlement" for the auto insurance claim upgrade of 20 12 customer festival. At the same time, for non-auto insurance claims, four service commitments of "limited time claims, exclusive claims, simple claims and national general claims" were launched.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.