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First, rationally allocate posts and improve service facilities.

In order to create a high-quality tax environment, according to the requirements of the superior bureau and its own reality, the tax service hall has arranged the tax environment, unified signs, standardized processes, set up windows reasonably, set up a rest area for tax personnel, and equipped water dispensers and tea sets for tax personnel to use. The tax service hall clearly displays the service content and service guide to taxpayers, and is equipped with electronic display screen, touch screen and bulletin board. Most of the staff of the Tax Service Office are women. In a spacious, bright, comfortable and advanced tax environment, they make corporate tax personnel feel at home with their unique exquisiteness.

Two, strengthen publicity and communication, optimize the service level.

In order to establish a harmonious relationship between tax collection and payment and optimize the service level, the tax service office has improved the comprehensive handling ability and quality of cadres and workers through etiquette training, business knowledge and operation process training and computer course training. In order to better improve the construction of the tax service hall, they often have in-depth business exchanges with the tax service hall of Jiangmen National Tax System, the tax service hall of Local Taxation Bureau, the charge service hall of Finance Bureau, the entry-exit permit office of Public Security Bureau and other window departments, explore reasonable and scientific management methods, and constantly improve the service level of the tax service hall.

Third, do a good job in the implementation of the system and promote the creation work.

Strictly enforcing the law and serving taxpayers is the working purpose of each tax window. To achieve the management effect, the key is the implementation of the system. In recent years, the collection service office has implemented the responsibility system of first inquiry, implemented the system of openness and commitment in government affairs, listened to the opinions of all parties and accepted social supervision by conducting questionnaires, publicly reporting telephone numbers and setting up suggestion books. Twenty-two service commitment systems are made public to taxpayers in the lobby, and 14 assessment attendance system, responsibility system of first inquiry, some civilized terms and taboos are formulated internally. We also issued nearly 65,438+0,000 tax enforcement and tax service supervision cards to taxpayers, asking taxpayers about the tax payment ability, service attitude, tax disclosure, law enforcement and clean government performance of the hall, supervising the work of our unit through objective facts, and then making rectification. Through the "mobile red flag post" selection activity at the front desk, the advanced will drive the backward, form a good internal competitive atmosphere, and promote the development of all work.

The activity of "Women's Civilization Demonstration Post" is only one of the important work contents of the tax service office, and honor is not their purpose. Innovation is a means to promote tax work. In the future, they will continue to explore hard, strengthen their internal quality, cultivate their external image, create a first-class tax service window, and contribute to economic construction and building a harmonious society.