Current location - Quotes Website - Team slogan - What factors should an organization consider when formulating quality policies and quality objectives?
What factors should an organization consider when formulating quality policies and quality objectives?
Have quality status, quality direction, mention customer needs and measurable goals.

Quality objectives should be formulated according to the framework provided by the organization's quality policy, because objectives are the specific requirements of the quality policy, which should reflect the basic purpose and direction of the policy and be consistent, and the framework of the policy should be reflected in the quality objectives.

This requirement not only clarifies the relationship between goals and policies, but also puts forward the principles and requirements for setting goals. The quality objectives established in departments and levels should also be consistent with the quality policy and overall quality objectives.

The content standard of planning objectives has been unified, and the original or new planning content or form needs to be calibrated in this respect. With these, it can basically meet the audit requirements of this clause.

Extended data:

Quality objectives can be divided into medium and long-term quality objectives, annual quality objectives and short-term quality objectives according to time; According to the level, it can be divided into enterprise quality objectives, department quality objectives and team and individual quality objectives; According to the project, it can be divided into enterprise overall quality objectives, project quality objectives and special quality objectives. To set a reasonable enterprise quality goal, we must first make clear what problems exist in the enterprise, understand the advantages and disadvantages of the enterprise, and set the enterprise goal according to the present situation of the enterprise and the future prospect of the market.

Baidu Encyclopedia-Quality Goal