Personal Annual Work Summary Report of the Bank (1) I was fortunate to be a member of the warm family of xx Bank in XX, and I was assigned to a branch for internship exercise after I joined the company for X months. In this exercise, I can actively participate in the political and business study organized by branches and sub-branches, learn correctly, abide by rules and regulations, respect leaders, unite colleagues, make clear the purpose of exercise, obey arrangements, actively participate in internal affairs, humbly ask for advice, and actively apply the theoretical knowledge learned in the university to practical work. Although the study time in this position is only a short X months, I have benefited a lot and felt deeply. The following is a summary of my work in the past year:
First, ideologically
On the one hand, strengthen their political beliefs and strive to improve their ideological consciousness. On the other hand, we have established the customer-centered service idea, and further realized the importance of customer-centered xx through study and practice. During the training of provincial banks, I learned the customer-centered service concept from the class of provincial bank leaders, but my understanding at that time only stayed in theory, without personal experience. After coming to the counter, I found that this is not an empty slogan. In the financial industry with unprecedented fierce competition, only by firmly establishing the customer-centered concept, serving customers wholeheartedly and creating more convenience and wealth for customers, especially in this era of unprecedented fierce competition in the financial industry, can we be invincible in the competition only by firmly establishing the customer-centered concept and serving customers effectively.
Second, in business.
I have also gained a lot. I was no stranger to banks when I was at school, but my understanding at that time stayed at the economic theory and macro level, and I didn't know much about the specific business of banks. When I came to the counter, I found that the bank didn't only handle deposit and withdrawal business as I knew before. There are still many businesses I don't know, and I still have a lot to learn. With the help of my colleagues, I am now basically familiar with the operation process of the savings counter, and I have also reached a relatively skilled operation of the xx operating system for personal financial business. I can work as a cash cashier independently, bear the corresponding responsibilities and obligations, accept the comprehensive evaluation of performance management and the corresponding incentive and restraint measures.
I also use my spare time to seriously study other related financial business knowledge and open up learning space. With my love of literature and my daily practice, I have a certain ability of writing summary, investigation and statistical analysis, and can timely analyze the market demand, products and channels, customer suggestions and other issues found in customer service, so as to try to solve problems and difficulties.
In short, in this internship, I not only learned a lot of knowledge that I didn't have in books, but also determined my study and exercise goals, corrected my work attitude, tested my work enthusiasm and patience, and strengthened my work determination. At the same time, in contact with xx people, the xx spirit of teamwork, dedication, innovation and dedication inspired me, and the xx style of honesty, affinity, preciseness, pragmatism and hard work remained deeply in my mind. During this time, I also feel that I have improved and made progress in many aspects, laying a good foundation for studying accounting and account manager positions in the future. A good beginning is half the battle. I believe that in the process of the next internship exercise plan, I will work hard to learn more knowledge with greater enthusiasm and complete the grassroots exercise work with good quality and quantity.
Personal Annual Work Summary Report of the Bank (2) During my one-year work in the bank, my personal ability has been greatly improved, and at the same time, I have gradually understood a lot of life truths and made better plans for my future life. Now, I will make a simple summary of this year's work, so that I can have more insights in my work.
First, correct your thinking and work hard.
When I am working, I always put my mind right, do everything in my present position seriously and try my best to finish my work. I try my best to meet the requirements of the bank for every employee, so that I can gain more in my work and get better growth in the process of my work. Manage yourself in strict accordance with the employee code every day. I don't come to work late, I don't leave early, and I try to grow up as much as possible.
Second, study more and improve your ability.
In the process of work, I also understand that I have many bad aspects, so I am also working hard to learn and grow through constant tempering at work. I always consult in time when I encounter difficulties, so as to gain more knowledge in my work, which will also make my work smoother. Of course, whether leaders or colleagues talk to me or explain, I try my best to understand the meaning, strive for more growth for myself and improve my personal ability. Of course, after work, I will constantly let myself observe the work of other colleagues, reflect on myself in other people's work, learn good things and get rid of bad habits.
Third, personal shortcomings.
Of course, in the face of this job, the most important aspect is communication with customers. After all, it is difficult for some elderly customers to explain their needs clearly, and it is also difficult for me to explain some professional things, so I really need to learn more about communication. In addition, I am not familiar with the banking business sometimes, so I will make more mistakes more often, which is where I need to reflect more.
I still have more aspects to learn in the face of work, so I will try to make myself grow harder in my usual time and promote more changes through learning. In the future, I will strive to grow up and do my job well. Of course, I really hope that through my own efforts, I can gain something in my work. After all, I really hope I can finish my work in place. I also believe that I have the strength to do my job well in my current job and get better development at the same time.
Model essay on personal annual work summary report of banks (3) Time flies, time flies. In the busy and fulfilling work, we spent a significant 20xx year. It is gratifying to look back on the work of this year. Under the leadership of leaders at all levels of the sub-branch, under the guidance of the president of the sub-branch and with the joint efforts of colleagues, we actively studied business knowledge, improved the level of various business skills, earnestly performed our duties, always kept in mind the internal control system, successfully completed all the work indicators throughout the year, and improved our ideological awareness, professional quality, operational skills and quality service. The work of this year is summarized as follows:
I. Main Work Contents and Responsibilities
I joined the company in 20xx as an ordinary teller. On weekdays, it is mainly counter private business, corporate business, and payroll. Seemingly simple operation, but you need to accumulate and learn more operation processes on weekdays, update them day by day, and treat the occurrence and audit of every business with concentration, care and patience, especially for business. A month's check processing capacity is relatively large. In order to reduce the refund rate and improve my level of handling the company's business, I insist on carefully reviewing all the elements of each bill and strictly require myself and my customers to fill in the specifications with high standards. The internal control system is also kept in mind when every business happens, the seven-step service process is generous and decent, and all policies are put in place.
Second, my harvest and growth.
I am glad that I can join xx Bank and become a member of it. In my nearly X years of work, my values and outlook on life have changed greatly. She made me believe that anything is possible in life, as long as I am willing to work hard to create. Of course, only by contributing to the enterprise can we realize our own value. First of all, in a working group, everyone should unite, help each other and make progress together, because unity is the premise of mutual benefit. Secondly, it is the basic requirement to do your own job well. As a teller, you should know what you should and shouldn't do, be independent and have courage. In addition, customers are the main body of our development, and it is our duty to serve customers well. Studying customers can help us understand their business needs, strive to satisfy every customer and safeguard every customer through our own efforts. Of course, after getting familiar with the business and understanding the internal control of the enterprise, it is our duty to make constructive suggestions on some potential loopholes or development of the enterprise, which is also a good contribution to the enterprise.
In today's increasingly fierce market competition, while having enthusiastic service attitude and skilled business ability, we must constantly learn and improve our various abilities in order to provide customers with more efficient and better services. All kinds of training and skill assessment organized by our bank provide a strong guarantee for me to improve my business skills as soon as possible. I always take an active part in all kinds of training, insist on listening to lectures carefully, and strive to improve my professional ability in combination with the rules and regulations and laws and regulations I usually study. Through a period of work, I deeply realized that banking is a high-risk industry, and every little detail and element should be paid attention to when handling every business. It can be a check, signature, guest signature, handprint, registration and transaction code. A business may involve many details. If you are not careful and don't think about it, there may be risks, such as lending. The details are not trifling, and need to be taken seriously. Grasping every pass is to control the risks of our bank and to be responsible for ourselves.
Third, the existing shortcomings and the direction of efforts
Looking back on the work in 20xx, although all the work can be carried out smoothly, we know that we still have shortcomings and need further improvement. First, the study is not strong enough. In the new economic era based on information technology, new situations and problems emerge one after another, and new knowledge and science are constantly coming out. Faced with severe challenges, it is urgent to speed up the pace of learning. I always believe that opportunities are reserved for those who are prepared, so after work, I am still preparing for obtaining certificates such as fund sales qualification and intermediate accounting title. Second, personal emotional control is not good. In view of the above problems, the future efforts are as follows: first, strengthen theoretical study and further improve their own quality; Second, change the work style, strive to overcome their negative emotions, improve the quality and efficiency of work with full working conditions, and actively cooperate with leaders and colleagues to do a better job.
Four. Outlook for the new year
The financial industry still has a long way to go. I firmly believe that because of my love for the financial industry and the professional knowledge I have learned, I will closely combine my personal ideals with the development of the enterprise and give full play to my enthusiasm, creativity and initiative. I will finally realize my personal value and move towards a better tomorrow with our Chongqing Rural Commercial Bank.
Summary report of personal annual work of the bank (IV) Looking back on my work for X years, I have gained a lot. Now I am engaged in cash cashier management in the operation department. Although I studied accounting in college, my previous work was mainly engaged in auditing, and I was exposed to some financial knowledge and banking business, but I never systematically studied financial theory and basic banking skills. As soon as we step into the brand-new working environment of the bank, we first face the test of the core system of the bank, and then participate in the opening and operation of the vault, the operation of self-service equipment, the formulation of various cash cashier business systems and processes, and the development and trial operation of the voucher management system. In the intense and busy work, I deeply feel that there is still a big gap between the knowledge I learned in the past and the current job requirements, and my previous ideas can no longer adapt to the development of the bank. I deeply feel that only by continuous learning can I gradually improve myself, and only by practicing at work can I improve myself. The research and work in this period are summarized as follows:
First, strengthen skills learning and improve personal quality.
First of all, strengthen the study of business theory, actively participate in various training courses organized by banks and learn advanced banking concepts; Actively participate in the testing of various systems, learn the demand manual and instructions, and deepen the understanding of banking business; Strengthen the self-study of banking system and business process, and improve the theoretical level; And in the process of continuous learning and summary, improve their practical operation ability.
Secondly, to strengthen the study of basic skills, cash cashier is the basic work of banks, and only with certain skills can we do a good job in cash cashier. I can consult leaders and colleagues humbly, see more, think more and practice more. Through continuous study and practice, I have obtained RMB anti-counterfeiting qualification certificate, mastered some foreign currency anti-counterfeiting knowledge, and skillfully completed a series of centralized treasury background services such as self-service equipment cleaning.
Second, down-to-earth, serious and diligent work
In this year's work, despite many difficulties and setbacks, I have always worked hard to ensure a high sense of responsibility. After the opening of the vault, I didn't enjoy a day's rest for nearly half a year because of the shortage of staff, too much work and tight tasks. After the normal operation of the vault, I still work overtime frequently, without any carelessness and relaxation. Go to the vault x times in a row at night to deal with a false alarm of monitoring.
Treat new employees with strict requirements at work. On the one hand, I teach them the theories and skills I have learned seriously, so that they can work in banks as soon as possible; On the other hand, I constantly remind and correct their working methods, improve their sense of responsibility and standardize their work processes; On the other hand, I care about them and help them integrate into the collective as soon as possible.
Third, there are shortcomings.
Over the past year, I have made some progress in my study and work, but there are still many shortcomings, especially the lack of initiative in my work. In the future work, I will make unremitting efforts to correct my own shortcomings and do the following:
1, strengthen the study of financial theory and basic skills, and improve work ability. Constantly explore ideas, learn advanced banking concepts, and gradually improve their own quality to meet the needs of future work.
2. Strengthen the awareness of compliance and constantly improve the sense of responsibility. The fund business is a job with high operational risk. Only with prescribed actions, there is no dispensable action, and only by strictly following the system and process can we control risks.
3, improve the initiative and creativity of the work, not to deal with problems passively, but to actively find and solve problems, and at the same time not afraid to do more things, not afraid to do small things, and constantly improve themselves in practice.
Personal annual work summary report of the bank (5) The deceased is like this. In a blink of an eye, I have spent x years in the audit department of the county branch. In these X years, I experienced a process from hesitation to adaptation to loving my post. 20xx years and months is a transitional period for me to enter the society from school. After the hasty training at the head office, I devoted myself to the cause of xx Bank with confidence and passion. At the beginning of my career, I was assigned to the position of front desk teller, where I spent the first X years of my career. In the warm family of the sales department, I am busy and full, and I have learned a lot of business knowledge and truth. This is like my home, warm and sweet, brothers and sisters. I think I will spend X to X years here, learning and experiencing, growing and improving. I always remember the profound words of our headmaster on X day, "Many a mickle makes a mickle, but my hair is sparse". At that time, I was at the front desk with peace of mind, studying modestly and working hard. However, on xx, XX, I received a notice of personnel change and asked me to report to the Audit Department. I was really at a loss. Auditing has always been a mysterious profession for me, and I have always been a little scared from the bottom of my heart. I thought and thought. On the one hand, I believe this is a well-thought-out decision of the bank leaders, and there must be a reason for this arrangement, which is also the trust of the bank leaders in me; On the other hand, from the perspective of my own long-term development, auditing can make me learn and absorb more. Since then, I have embarked on the path of auditors.
When I first entered the audit department, I was deeply at a loss and frustrated. It is far from enough to rely on my own understanding of personal xx business. As an internal auditor, the necessary prerequisite is to be proficient in various businesses handled by banks, and then to control internal risks. Fortunately, the colleagues in the audit department are not as mysterious and daunting as I thought before, but warm and amiable. At first, I went to the countryside to study with them, and when I returned to the department, I began to learn various business systems and internal control links. Every time I encounter something I don't understand, I will take the initiative to ask my colleagues in the department, and my colleagues will explain it patiently and meticulously. With the enthusiastic help of my colleagues and my efforts, I began to participate in the audit work in a week or so. Although at the beginning, speed is often the foundation of team progress, there are even some problems in some places. My colleagues in the same team always wait patiently and correct me politely. It is under such circumstances that I began to grow up bit by bit.
So far, I have grown into a qualified employee in the audit front of our branch, and I can independently undertake an audit work and write a true and accurate audit report. Over the past year, we have carried out routine audits on the credit department, corporate business department, accounting cashier and X-level outlets of the sub-branch, and conducted many special audits according to the requirements put forward by superiors, so as to find out hidden problems in time and put forward rectification suggestions to escort the huge ship of sub-branch business development.
For the current audit work, I think we are still in the audit stage and have not really met the needs of internal audit. With the continuous development of our bank, I think it is inevitable to change from audit to internal audit. At the same time, the challenges we face will be more and more enormous, and the requirements for our own quality will be higher and higher. During this year, I participated in X times of training on audit work, and at the same time, the audit system on the audit line is constantly being introduced. Electronic audit system, credit audit system and employee violation points system have been launched one after another, and now a brand-new audit system will be launched soon. Working methods are constantly changing. The knowledge we have learned not only stays in the system, but also includes the application of new systems and new working methods. This is a brand-new challenge for us. Only by continuous learning can we adapt to the escalating work style, otherwise we will be eliminated. Only by not being complacent, studying hard and innovating, and constantly trying to sum up, can we maintain the freshness and vitality of audit work. Audit has opened a window for me to challenge, whether to build a car behind closed doors or go out bravely, there is no need to answer. This year is the summary of work and the beginning of facing new challenges. I understand that I still have many shortcomings, such as incomplete theoretical knowledge and lack of interpersonal skills, which are all difficult problems that I need to solve urgently at present. For this reason, I made a study plan for myself and spent X hours every day to make up for my shortcomings in these areas. I also know that I don't lack the initiative to learn, but patience and perseverance. My enemy will always be myself, and I firmly believe that I can defeat myself. The year's work is over, and the new work has just begun. Every day is a new challenge. I am confident that I will do better in the future audit work.
20xx years have passed. Looking back on my overall work this year, with the help of my leaders and colleagues, I always strictly demand myself to study hard professional knowledge, improve my professional skills, improve the quality of service, work conscientiously, have more and more experience, and have more and more confidence to provide satisfactory services to customers. For more than a year, in the big family of the bank, I gradually moved from ignorance to maturity. My work this year is summarized as follows:
First, work hard and be dedicated.
When undertaking xx work, insist on closing business day by day to ensure that the accounts are consistent with the facts and the accounts are consistent. Be able to seriously handle the exchange business of RMB banknotes and damaged coins, so as to be punctual, neat, clean, firmly tied and clearly stamped on the hour. Serve customers with Putonghua and Sansheng, solve customer problems seriously, make a wonderful response to the rudeness of individual customers, do not hurt the gas, face the praise of customers, be modest and cautious, and be neither arrogant nor impetuous. After continuous hard study and constant tempering in practical work, I have mastered relevant business and rules and regulations, and gradually become a business expert. With the development of business, the business of the window is climbing, and I am constantly summing up my experience and making progress. The monthly business volume is close to 100 and the daily average business volume is close to 100. This forced me to constantly remind myself to be serious and serious again, and to handle all the business in strict accordance with the rules and regulations formulated by the bank without fault for several months in a row.
Second, teamwork, * * * and progress.
What the banking industry needs is collective cooperation, and the strength of one person is limited. Therefore, we should not only be satisfied with doing our own work well, but also help each other with our colleagues. Exchange experiences with colleagues, learn from them, and tell them your experiences without reservation. Only when the overall quality is improved can the business level of the sub-branch be upgraded.
Third, strengthen business study and improve their comprehensive quality.
I took an active part in various exams related to the financial industry. Expand business knowledge and learn to master the accounting counter business during the break. With the help of my colleagues, I learned a lot. It's really a "threesome, there must be my teacher."
Although I have made progress in all aspects, I still have shortcomings. For example, although counting money will reach the standard, I still need to continue to work hard and make continuous progress.
To sum up, in this year's work, I strictly abide by the rules and regulations of the bank, strictly demand myself, serve customers enthusiastically, care for my colleagues, cooperate sincerely and explain to the leaders seriously. While constantly improving my work skills, I actively study the theoretical knowledge of the financial industry, take relevant exams and enrich myself. Thank leaders and colleagues for their care and help in the past year. I will make persistent efforts in the work of 20xx and grow up with the bank. Thank you!