The focus of its work is to provide customers with complete services based on products: in its total profits, the profits created by providing services account for an important proportion. Compared with traditional product-oriented enterprises, service-oriented enterprises can better meet customers' requirements, improve customers' satisfaction and loyalty, increase their profits and enhance their market competitiveness.
Extended data
The service industry includes the following aspects and business scope:
A. Agency: Its scope covers the entrusted business of customers, including purchasing and selling goods on a commission basis, acting as an import agent, introducing services, etc. Among them, purchasing and selling on a commission basis refers to the business of settling accounts and collecting handling fees according to the actual purchase or sales amount of goods entrusted for sale. Agency import refers to the import and export business of goods or services entrusted. Referral service refers to the business in which an intermediary agency introduces both parties to discuss transactions or other matters.
B. Hotel industry: refers to the business of providing accommodation services.
C. Catering industry: refers to the business of providing catering and catering places at the same time and providing catering services to customers.
D tourism: refers to the business of arranging accommodation, transportation and providing tour guide services for tourists.
E warehousing: refers to the business of storing and keeping goods on behalf of customers by using warehouses, goods or other places.
Baidu encyclopedia-service-oriented enterprise