1. Telesales itself is probabilistic sales, and the work cycle of telemarketers is generally 9 months. In other words, people who have been engaged in telemarketing for more than 9 months will be worth some money and have certain skills and experience, otherwise they all need training, and the turnover of telemarketers is relatively high. Therefore, it is suggested to set up performance appraisal in two steps, one of which is the basic salary of performance responsibility, that is, the salary for achieving performance appraisal and the basic salary and commission for unfinished performance. On the other hand, according to the labor law, the basic salary must be paid before the next month 10, but the commission can be paid as a bonus for another month, so that the turnover rate of salespeople will be controlled, because they have always had money in the company, and the number of people who suddenly leave their jobs will be significantly reduced. In addition, according to the labor law, the probation period of telemarketers is 3-6 months, and the contract is signed for 3 years at a time. On the one hand, there is enough time to observe a salesperson, so on the other hand, it is completely in line with the provisions of the labor law.

2. The assessment of telemarketers is generally the same as performance and workload. Telephone volume and call duration are quantitative assessments, and effective customers are performance assessments.

3. Telemarketing is mainly through voice transmission, and the voice of the recruiter is the first factor. The ratio of male to female is 60% for females and 40% for males. The sales team of telemarketing should not exceed 10 at most, and it is better to have a group of 8- 10, including the team leader. Each telemarketer manages 500-800 customers. Below 500, sales will lose the initiative because the customer cycle is too fast. If the quantity exceeds 800, the sales staff will not be able to cover and manage all customers. The customer is a salesperson who has not contacted the customer for more than 30 days, and there is obviously something wrong with his working method or working mentality.

4. To establish a telemarketing team, we must first establish the team's cultural background, give the team a resounding team name, and have a team slogan accordingly. Team names, slogans and cultures should be unified.

Because telemarketing is a simple thing that is repeated, the fatigue of sales staff comes from the unchanging work, so the mentality is very important, so we must make great efforts to train the mentality. Then there is technology.

6. If the market refers to customer information, there are several ways. First, it is sold, and Baidu searches for corporate information. General enterprise information of a region 300-500 yuan. However, these materials are not updated very quickly, and there is a B2B platform like Alibaba. You can find many by industry. There are also job fairs, and enterprises are relatively concentrated. There are newspaper advertisements and yellow pages.