The process of making a work plan is a process of thinking. After making a work plan, you basically have a picture of a project in your mind. The following is how to write my work plan for the next quarter (7 selected articles). Welcome to learn from it!
Work plan for the next quarter 1 1. Market and customers:
1, customer maintenance: we should pay attention to the following two points: First, continue to promote the deep excavation of key customers. The second is to cultivate the emotional sublimation of strategic customers. Avoid problems such as untimely return visits, monotonous communication methods, and soft word-of-mouth failure to meet customer needs in previous work. , and improve working methods, so that customer relations reach a new level.
2. Customer development: First, increase the development of channel customers. At the same time, we have carried out various brainstorming cooperation within the scope of new customer groups, such as learning from the successful cases of the company's cooperation in hotels and community banks. Since the beginning of the year, we have achieved good results and opened up new territory for the in-depth cooperation of the company's channel innovation.
3. Market trend: Pay more attention to information collection and communication with customers. Keep up with customers' new marketing ideas, stand out from the crowd at the same time, and cooperate with channel development and channel mining.
4. Competitors: according to their own advantages and resources, adjust the market strategy, keep up with customers, and at the same time pay proper attention to other competitive market behaviors, take the essence and discard the dross.
5, customer category analysis: learn to grasp the big and put the small and make good use of the 28 th rule, everything starts from the details. In the communication with customers, we should have certain confidence and determination to win over key customers, use our brains and concentrate on conquering them. Maintain normal communication with other customers, and develop and maintain them appropriately.
6. Take advantage of the situation to carry out multi-party cooperation. Because the units are interrelated or cooperate with each other, they should cooperate in various ways, give full play to their respective strengths, and achieve twice the result with half the effort.
Second, sales rebates and discounts.
Pay attention to the bad phenomenon in the payment process, communicate well in advance to prevent this phenomenon from happening again. In principle, it is strictly in accordance with the company's payment management system and classified according to different cooperation, and special customers will collect money in time when they decide the time.
In terms of discount, we should maintain unity, refuse to take price as the weight of negotiation, and pay more attention to the control of company cost in the process of making orders.
Third, communication:
1, establish and improve its own sales ledger, timely reconcile with finance, handle accounts, invoicing and many other issues.
2. Pay more attention to the communication with the procurement logistics department in the sales process, so as to make the commodity circulation smoother.
3. Keep good communication with the product planning department and improve the overall plan in channel development and new marketing methods.
4. Internal communication, focusing on the company and the overall situation, and learning from each other.
Work plan for the next quarter. As far as concept is concerned.
Resolutely safeguard and abide by the rules and regulations of the school, safeguard social morality, and be strict with yourself. Strengthen study, especially political study, constantly improve their moral cultivation, be a model, care about students' study and life, be a model and be a teacher friend. Strengthen unity, live in harmony with colleagues, cooperate happily, think in one place and make efforts in one place to form a United and cooperative family.
Caring for students and selfless dedication. The important embodiment of teachers' noble morality is to devote all their body and mind to students and education. This semester, I am a Chinese teacher in grade six. At work, we should pay attention to changing our ideas and treat students as equal educational objects, not above them.
Respect students' personality in the teaching process and establish an equal and harmonious relationship between teachers and students. We should combine care and strict requirements with students, do not favor good students, do not discriminate against poor students, love well and be strict, especially for underachievers, never be sarcastic, let alone corporal punishment and corporal punishment in disguised form. We should be good at discovering and amplifying students' bright spots, creating opportunities for them to show themselves, helping students build confidence and correct bad behavior habits. We should have "four hearts" in our work, that is, love, patience, confidence and perseverance, and do our job well with love for students and sincerity for education.
Second, in personal teaching.
Keep learning, enrich and improve yourself. Because to be an excellent teacher, you need to have a high level of professional skills in addition to good ideological and moral character and noble moral sentiments. Learn from old teachers and excellent teachers. Teachers shoulder the dual task of teaching and educating people. In order to complete the task well, I should not only have profound professional knowledge, but also extensively dabble in the knowledge fields of other adjacent disciplines and arm my mind with rich knowledge. With the progress of the times, students have higher and higher requirements for teachers, and with the successful implementation of the new curriculum reform, they begin to call for new teachers in the new era. So in the future work, we must constantly enrich ourselves. Give students a glass of water, I must have a steady stream of water, that is, study.
Third, prepare lessons.
Classroom is the main position for teachers to "preach, teach and solve doubts" and a happy garden for students to grow sturdily. In order to make each class play a role in just 40 minutes, it is informative, proactive and close to the age characteristics of students. I will focus on three aspects: before class, during class and after class. Prepare lessons carefully before class. Prepare lessons before class, prepare teaching materials and students, and ensure that the preparation before class is timely and sufficient. Actively create a good and relaxed learning atmosphere for students in class, and a happy mood is an important factor to generate interest in learning, so I will start with stimulating students' interest in learning and fully mobilize students' enthusiasm for learning. Timely feedback after class, write down the success and failure in teaching and improve methods.
Work plan for the next quarter 3 1. Improve fund customer service.
At present, the business department needs to fundamentally change the business model, change the traditional over-reliance on brokerage business, and turn the business department into a real marketing customer center. Then, our service is crucial.
The fund sales work of our business department has gone through eight years, during which more than 1000 fund customers and hundreds of millions of fund assets have been accumulated. How can we better serve these customers, tap their potential and revitalize their fund assets?
Hold a special fund investment club every quarter, and arrange a theme for each meeting to attract customers to participate. During the meeting, we will analyze and solve customers' doubts about their existing funds with examples of fund investment, and issue comments on fund phrases to let customers know the funds in their accounts in time and take necessary redemption measures in time.
Before each meeting, a targeted questionnaire must be designed. After the meeting, we must sort out the questionnaire in time, understand the internal needs of customers, register customer needs and solve them.
At present, the fund sales work in the business department has encountered a bottleneck, so we must change our thinking, turn the crisis into an opportunity, and do what we can do well. Through their own efforts, lead the fund sales of the business department out of the bottleneck.
2. Organize the list of fund clients and improve the fund service mode.
For individuals, service fund customers must improve their customer list. Divide all customers into key customers (funds that often buy large assets), core customers (occasionally buy funds) and ordinary customers (holding locked funds). For key customers, it is necessary to print the details of capital positions before each communication, and keep biweekly telephone communication with customers according to the opinions of capital phrases of the sales department; For core customers, according to the fund phrase opinions of the sales department, maintain telephone communication once a month; For ordinary customers, send comments on fund phrases to customers every month and keep in touch with some customers every month.
3. Pay attention to the study of margin financing and securities lending business and develop margin financing and securities lending customers. With the increasingly fierce competition among securities firms, it is imperative to develop new business profit models. Therefore, this year's new margin financing and securities lending business has also become one of the key assessment targets of the business department.
Every afternoon after the close, spend half an hour learning margin trading and counter operation process. When meeting the demand of margin financing and securities lending account opening, master the actual account opening process as soon as possible, and share the pressure of account opening counter personnel. Before June 30, complete the account opening indicators of two margin customers.
As a member of the business department, we must learn margin trading, develop margin trading customers and make our own contribution to the development of the business department.
4. Team members support each other and work together to achieve success * * * The ideal working environment is a group where team members live in harmony. Members take the lead in organizing learning, answering problems raised by employees, and departments support each other and are full of enthusiasm for learning and growth.
Work plan for the next quarter Part IV 1. Constantly improve yourself and make progress.
As a telephone customer service, the first prerequisite is fluent speech and clear stuttering. If you call, or someone calls, and you communicate with others, what you say is incomprehensible and will only make others hang up directly. I grew up in the countryside. Although my accent is not too serious, I still have it. In order to avoid trouble at work, I decided to practice during my break, recite many articles every day, record them and then play them back to myself. If I have an accent, I will correct it according to standard Mandarin. Accent is a habit formed over the years. It is difficult to correct my accent, but I must stick to it. Even if it is impossible to correct them all, at least you can't have a clear accent.
Second, be familiar with the business and avoid the phenomenon of asking without knowing.
Because we are in sales, it is very important to describe our insurance business in an orderly way, just like introducing goods. If it is not detailed enough and the advantages and disadvantages are not obvious enough, it is difficult for others to be interested. According to my previous work performance, I am not familiar with the insurance business recently launched by the company, and sometimes I need to look through the information to answer customers' questions. From July, in the first week, I have to memorize all the information. This can't happen again. In a serious and responsible attitude towards my work, I must be strict with myself and not muddle along.
Third, improve the existing methods to stimulate customers' curiosity.
Many times, I called someone to sell, and the customer hung up as soon as he heard that I was selling, giving me no chance to talk again. In order to change this situation, I decided to change the existing promotion methods in the next time, so that customers can be patient and give me time to show my products.
Work Plan for the Next Quarter 5 Work Plan for the Third Quarter of Jingzhou Rural Market Since the second quarter, due to fierce counterattacks from competitors, multi-frequency and multi-channel violations and unconventional carpet marketing, the business development of our company has shown an unprecedented downturn. In order to boost the sense of crisis of employees in the development department, resolutely suppress the arrogance of competitors and ensure our company's dominant position in the market, Jingzhou City's rural market work plan for the third quarter. Specially formulate the development work plan for the third quarter.
1. Formulated the corresponding localization plan, convened the meeting of leading group, working group, channel agent, regional manager and A-level service station stationmaster in time, and decomposed the tasks assigned by the municipal company into various channel outlets, requiring the personnel of each marketing center to implement them.
2. Improve the construction of regional marketing centers. There are 5 regional marketing centers in our county * * *, all of which were established at the end of April, and the management of regional marketing centers has been strengthened, and a plan for improving the comprehensive ability of personnel has been formulated to carry out various tasks. The market development center convenes regional marketing center personnel for business knowledge and marketing skills training every Monday morning.
3. In order to do a good job in the in-depth marketing of the rural market, we will carry out normalized on-site promotion activities in 16 rural towns and villages, and make terminal sales in every corner of the towns and villages. Seamless promotion of sales to ensure that mobile dominates the market.
4. Solve the ideological problems of managers at all levels in the market development films of county and city branches, let them establish the necessary sense of competition and pressure, and form a professional channel development project team with them, fully embodying the working concept of "thinking wholeheartedly and doing wholeheartedly"; Clarify the responsibilities, abilities, goals, ideas and measures of managers at all levels in internal channels, and emphasize the performance appraisal indicators that can better reflect the work performance. 5. Regularly monitor the marketing status of outlets in real time through the combination of unannounced visits by special personnel, customer return visits, channel reports and third-party surveys, and strictly implement the bottom elimination system; Strengthen the basic assessment and work plan "Jingzhou Rural Market Work Plan for the Third Quarter". According to the development and change of the environment, optimize the business management and assessment process to improve work efficiency; Strengthen analysis and reporting. Regularly report and assess the work progress of outlets, increase the reporting frequency by grouping and ranking, strengthen the execution of channel work, and narrow regional differences. The number of tasks subdivided into channels includes weekly statistics and reports of regional center staff, irregular unannounced visits, awareness rate and completion of marketing tasks in the second quarter and June, and how to increase and speed up marketing work. County sub-branches divide rural markets by regions, and Peng Xinyi reports weekly according to BOSS data to praise good business development, and criticize and guide unsatisfactory channels.
6. Convene 159 information benefiting farmers project meeting, market information products and basic products, formulate tasks and link them with performance. By holding the "159" county and township meeting, we will increase the development of rural market, focus on promoting home cards, home card networking, rural credit communication, air recharge and other services, and do a good job in the sales of mobile broadband and 2G mobile desktop computers (which can be paid uniformly) by government functional departments. Targeted door-to-door marketing. Develop potential customers and competitive users.
7. On-site promotion of base station opening. With the opening of each base station, the regional center of the branch shall formulate the on-site promotion plan for base station opening. According to the set time, the regional manager will assist the franchise store owner to do the warm-up publicity 7 days in advance. In the promotion process, attract customers through lottery and other forms.
8. Learn from the good practices and methods of other counties and cities, and use them flexibly in combination with your own actual situation, so that the tasks completed by the marketing center have a qualitative and quantitative leap.
Part 6 of the work plan for the next quarter has undergone many website revisions. Make a summary of the website revision plan and help the product manager in need.
There are several points that must be written in the revised document:
1, revision purpose
Clearly know why the revision, the strategic positioning of the new website, and how to highlight new products while maintaining the original advantages.
2. Analysis of the current situation
Including the existing overall architecture, content maintenance system, community situation, existing problems analysis, clear the existing situation, so as to know what needs to be adjusted and modified.
Overall architecture: review the old website architecture, make clear the branches and keep the main product series; Trim branches, determine distinctive auxiliary products, and remove low-flow by-products.
Content maintenance system: determine the workload of the content maintenance team, lay the foundation for the workload distribution of revised products, and quickly understand whether the original team can maintain efficiently after the new products are launched.
Community status: analyze the popular and unpopular sections in the community, and provide post volume, PV, user activity and topic trend data for correction.
Problem: List the problems existing in the old website (architecture, UI, function, personnel logistics service, page code, technology, hardware user experience, etc.). ), and the revised website can be broken one by one according to these problems.
3. Revised contents
It is not necessary to list the adjustments to be made in the revision in great detail. When people who are not very clear about this revision ask, the product manager can list them briefly and quickly.
4. New products
Website revision, in addition to adjusting and updating old products, focuses on new products. List new products separately, explain the form, mode, direction and benefit of new products, and attract the attention of bosses and investors.
5. New buildings
List the architecture details of the new version in detail, down to the home page, channel page, SNS, community, management background, advertising system, data center, e-commerce specific settings.
6. Timetable
If the modification is complicated, it needs to be divided into phase I and phase II. . . , describing the content completed in each period, and completing various tasks through time nodes.
7. Personnel arrangement
Directly arrange the working hours and contents of employees in this department and other departments, so that all work can be carried out in an orderly manner.
8. Maintenance team
Re-adjust the original maintenance team and assign a new product module to everyone, so that the new version can work in an orderly way after going online and provide users with various advanced and effective functional contents.
9. Hardware system
Revision is generally carried out by the original team, and most of them will not change the programming language, mainly the adjustment of hardware. The server, firewall hardware system and powerful hardware system required for product support can completely provide fast and powerful background services for products. Faster loading speed, stronger search ability and more online users will always be the theme of revision.
10, budget
Staff salary, software procurement, hardware procurement budget, small company bosses are more concerned about how much manpower and material resources this revision has spent, and list the budget to make the work arrangement more conscious.
In the past work, there were successes, failures, good ones and bad ones. In any case, they have become historical and quarterly work plans. Now I have received a new product. My slogan is: Don't make excuses for failure, just find ways for success. My quarterly personal sales work plan is: run more, listen more, summarize more, think more, feel more, solve more, use your head and visit more, and be sure to be a "scud with a copper head, an iron mouth and a rubber belly". Be a strong salesman.
The work plan for the second half of the year is as follows:
First, the market SWOT analysis
(1), advantages: large enterprise scale, abundant funds, low price and guaranteed product quality.
(2) Disadvantages: the product is in the introduction period, all aspects are immature, customers are unstable, and conditions are limited (there is no own logistics distribution).
In short, the old brand is king and the market and customers are stable. If you want to make a difference in this mature and highly competitive smoke-free battlefield. We must work 10 times harder than others.
Second, the product demand analysis
1, baby carriage manufacturing: mainly: baby carriages and children's beds.
2. Leisure products companies: mainly tents, hammocks, chairs, leisure tables, etc. , work plan "quarterly work plan".
3. Furniture industry: mainly: hardware furniture.
4. Sports and fitness industry: mainly: single parallel bars bicycles, etc.
5. Metal manufacturing: mainly: fences, guardrails, student beds, etc.
6. shipbuilding and so on.
Three, personal work plan is as follows:
1, focusing on developing customers, supplemented by investigating customer information, and combining the two to * * * open up the steel pipe market.
2. For old customers, we should always keep in touch, visit frequently, communicate with customers more, and stabilize the relationship with customers. Give priority to key customers.
3. While having old customers, develop new customers and find out potential customers.
4. Strengthen the study of business and professional knowledge, listen more and talk less when communicating with customers, accurately grasp the needs and requirements of customers for products, and put forward reasonable suggestions.
5. Learn more about customer information, establish key customer files, and be close to potential customers.
6. Grasp the types of customers, adopt different sales models, combine self-improvement with innovative will, and summarize at different levels.
Four, the requirements for their own work are as follows:
1, make a summary once a week, and make a big summary once a month to see what mistakes there are in the work, correct them in time, and don't make them again next time.
2. Know more about the customer's status and needs before meeting the customer, and then get ready.
3. Have a correct attitude towards all customers, leave a good impression on customers and establish an image for the company.
When customers encounter problems, they can't ignore them. We must try our best to help them solve these problems. Bring our customer service to customers and let them feel the warmth of our company. Buyers worry, users rest assured.
5. Have a healthy body, an optimistic mood and a positive attitude. Be friendly to colleagues and loyal to the company.
6, communicate with colleagues, business exchanges, more discussion. In order to continuously improve business skills and level.
7. By 1 1 month, we should have two or three stable customers. Ensure the business volume of steel pipes.
8. 10 is a very severe period, the business has just started, the market has just started, and I don't know much about the customers in the market. I hope to get one or two orders.
9. In the last month of 2009, one or two customers will be added, and there will be three or four potential customers. Lay a solid foundation for next year.
5. In the future sales work, adopt the way of combining "focus" and "depth" sales. Take a combination of "consulting" sales and "telephone" sales.
Sixth, in the sales of steel pipes, I advocate the three-step principle:
(1) Sort out all possible steel pipe customer data, and divide them into major customers, potential customers and interested customers.
(2) Find out the customers who use our products and focus on tracking.