The hard work is over. Looking back on my past work, I feel very fulfilled and gained a lot. It's time to sum up the work seriously. How to write a work summary to attract more attention? The following is a summary of my work in the first half of 2022. Welcome to read the collection.
Summary of the work in the first half of the year 1 Over the past six months, under the correct leadership of workshop leaders, we have successfully passed the audit of ISO9000 audit team, and improved many things that have not been done before through this activity. Each post overcame difficulties and basically completed all production tasks assigned by the company smoothly. Although we have done a lot of work and made some achievements, there are still many problems, mainly in the following four aspects:
First, the production site management
The production site management of each post is rather chaotic, mainly because all kinds of auxiliary supplies and tools are not placed neatly in the production process, and the fixed management is not achieved. There is also environmental sanitation and equipment sanitation. Personally, the solution is to strengthen on-site management, strengthen punishment measures, and arrange special supervision and inspection.
Second, personnel management.
Because most workshop employees are recruited temporarily from the society, their general cultural quality is low and their work attitude is lax. In addition, production managers are lax in specific management, which leads to employees' weak sense of responsibility, teamwork and obedience to management, frequent late arrival, early leave and inactivity, lack of quality and cost concepts, inability to take care of the company's property and save all kinds of energy. In this regard, we are starting to rectify education and formulate detailed rules and regulations and training plans in all aspects. We will make a detailed statistical analysis on the attendance rate of operators, plan achievement rate, staff turnover rate and production efficiency, and cooperate with the Quality Department to make detailed data statistics on the production process and the bad information fed back by customers. Conduct targeted training and education for employees with problems, then conduct a series of inspections and supervision, establish and improve corresponding rules and regulations and reward and punishment measures, and continuously improve the overall quality of employees.
Three, auxiliary supplies, material consumption and production cost control.
Because there is no assessment of the material consumption of each post team, there are many phenomena of material waste or excessive consumption of auxiliary supplies. In view of the current waste phenomenon, we should first cultivate the sense of responsibility of operators, assist the production team to collect materials, arrange special personnel to cooperate with on-site management and warehouse personnel, statistically analyze the data of material utilization rate and other auxiliary materials according to the relevant implementation methods and intensify the implementation, and implement corresponding reasonable reward and punishment measures and ideological education on energy saving and consumption reduction according to the actual situation, so as to make the whole production process interlocking and avoid management vacuum. Gradually let employees form a good habit of saving, so that the slogan of saving every inch of materials, every drop of oil and every piece of paper advocated by the workshop will not become an empty talk.
Fourth, production safety.
Safety production can be said to be one of the most important aspects of every production enterprise, and safety is benefit. But I think we haven't done enough at this point, especially some employees haven't fully understood some related safety knowledge and paid enough attention to some ideological hidden dangers. Safety production itself is long-term, complex, arduous and repetitive. This determines that safety work is not once and for all, but endless. Through a series of publicity and education and solid work, although the safety work has been improved to a certain extent, there are still many shortcomings.
1. First of all, our thoughts are not firm, we don't stick to principles in dealing with some problems, and our management is not bold enough, so that some problems can't be completely and effectively solved: safety protection is not in place, we don't follow the correct prescribed actions, scientific processes, and safety technical operating procedures, and we don't check and reinspect after each working procedure is completed, leaving hidden dangers for safety production.
2. There are great defects in safety management. The work is not thorough enough, the supervision and inspection are still not in place, and the habitual violations and empirical mistakes of employees are not found and corrected in time. If there is no safety accident after the violation, it is our individual safety officers who have not handled the face problem according to the rules and regulations.
3. Safety training and education work is not enough, not detailed enough and not targeted. Some employees still lack safety knowledge and skills, and their safety awareness is still weak. There are a lot of fluky psychology, habitual violations and empirical mistakes, and the phenomenon of employees' three violations is still relatively common, indicating that safety education and safety management are not in place, and various forms of targeted training and education are still needed in the future.
Summary of work in the first half of this year Under the leadership of the company's party, government, army and employees, the safety supervision department closely focused on the overall goal of the company's work throughout the year, conscientiously implemented the principles and policies of the state and the group company, paid close attention to implementation, strengthened management, and actively carried out the standardization of enterprise safety production and the construction of enterprise safety culture. Strengthen the supervision and inspection of safety production, promote the systematization, standardization and standardization of safety production, continuously improve the company's intrinsic safety level, and push the company's safety production work to a new height.
A, safety measures
In order to achieve the company's annual safety production goal, the safety supervision department, in combination with the company's actual situation, made clear the work focus and strengthened the work measures, and respectively formulated the 20XX annual safety hazard investigation plan of Longli Cement Company. Longli Cement Company's 20XX annual emergency drill plan; Emergency plan for production safety accidents of Longli Cement Company; Reward and punishment system of Longli Cement Company. And is responsible for organizing the company to sign the Safety Production Target Responsibility Letter with various departments and workshops. In addition, the safety supervision department strengthened on-site management, strictly adhered to the weekly safety inspection system, and successively carried out various special safety inspections with strong pertinence and wide coverage. Especially for the key parts and weak links that have not been inspected before, it can realize the vertical and horizontal end, leaving no dead ends, ensuring the inspection quality and effect, and realizing the closed-loop management of potential safety hazards. The safety supervision department has never been soft on the phenomenon of "three violations" in production, ensuring safety with "iron face", "iron fist" and "iron core" and ensuring safety in action. The safety supervisor implements a 24-hour duty system at the scene. They struggled with the cold and heat, worked hard, and had nowhere to complain, effectively controlling the accident. With the strong support of company leaders and the cooperation of various departments and workshops, the company basically put an end to minor injury accidents in the first half of the year, and investigated and dealt with 58 "three violations"; There were 49 safety problems and 9 potential safety hazards, and 58 rectification instructions were issued.
There were 206 inspection records, 46 safety problems and 9 potential safety hazards were eliminated, and the rectification rate reached 98%. The phenomenon of "three violations" and security risks decreased by 50% and 40% respectively compared with the same period of last year.
Two. Significant progress has been made in standardization of production safety.
Since the company started the safety production standardization company, the safety supervision department has overcome various difficulties and vigorously promoted the construction of safety production standardization. We have improved the company's various safety management systems, initially established the company's safety management system, realized the responsibility of safety to people, and improved the company's safety production environment. Through continuous efforts, the company was awarded "National Secondary Safety Production Standardization Enterprise" by Henan Provincial Safety Production Supervision Administration on April 13. This is not only a great honor for the company, but also an affirmation of safety work by the safety supervision department.
Third, strengthen the internal management of safety supervision departments.
Safety work is more important than Mount Tai, and every employee in the safety supervision department understands the importance of his work. At the request of Qin Zong, the company's vice president in charge of safety, the safety supervision department made a detailed work plan and internal assessment plan, defined the responsibilities, and achieved "correcting yourself first". At the same time, the safety supervision department actively organizes all staff to learn all kinds of safety knowledge and national safety laws and regulations, improve their professional level, and lay a solid foundation for future work.
Four, strengthen the work of safety publicity and education, and enhance the awareness of workers' safety in production.
The safety supervision department organizes the first-line production personnel to study every month. Organize to study various safety management systems of the group company and the company, learn the knowledge of safety production management, learn emergency plans, learn disaster prevention and treatment plans, learn common sense of accident prevention, analyze accident cases, and learn safety production laws and regulations. Assist the labor and social security department to do a good job in safety training for employees throughout the company. Taking the "Safety Production Month" as an opportunity, we distributed 500 publicity color pages, made 200 publicity slogans and 5 safety publicity banners, held various safety publicity activities, and gave safety lectures to employees, which formed a strong atmosphere in which everyone paid attention to safety and greatly enhanced the safety production awareness of company employees.
Five, strengthen the supervision and management of special equipment.
In the first half of this year, a special inspection of special equipment operators was carried out throughout the company, and several cases of operating special equipment without a license were investigated and dealt with in time. A batch of old certificates are about to expire, and they are assisted to go to the training class for retraining. At the same time, assist the engineering department to regularly check 2 boilers, 23 pressure vessels and 30 hoisting machinery on time to ensure the safe operation of the equipment. In the next stage, special equipment will be classified and supervised according to the requirements of the group company to ensure the safe operation of special equipment.
Intransitive verbs organize safety emergency drills to improve the company's emergency ability.
In order to reduce the company's safety accidents and eliminate potential safety hazards, the policy of "safety first, prevention first and comprehensive management" is implemented. Under the leadership of the company's safety emergency leading group, the safety supervision department organized and coordinated relevant departments and workshops to conduct "safety emergency rescue drills" on June 26th and 28th, 20XX. This drill has clear guiding ideology, strict organization, full preparation, reasonable program setting, reliable safety guarantee and open and transparent process. The practicability and operability of the emergency plan were tested through the drill. Trained the team; The sense of hardship of all personnel was enhanced, the knowledge of disaster prevention and mitigation and the skills of self-help and mutual rescue were popularized, the ability of commanders to deal with major accidents was improved, and the scheduled tasks were successfully completed.
Seven. existing problems
1. The safety supervision in some key areas is insufficient, the weak links and potential problems in the work are still outstanding, and the hidden dangers of accidents are still not carefully investigated.
2. The implementation of the "three simultaneities" of construction project safety is not in place, and the supervision of the source of safety production still needs to be strengthened.
3. There is something wrong with the equipment safety protection device, which fails to make the equipment intrinsically safe.
4. Safety publicity and education are insufficient, employees' safety awareness is not strong, the concept of obeying the rules and laws is weak, and self-protection awareness is lacking. The safety culture atmosphere of the whole company has not yet formed, and the safety publicity and education work needs to be further strengthened.
5. The construction of emergency rescue system is generally lagging behind, and personnel, funds and equipment are insufficient.
6. The long-term mechanism for the investigation and management of hidden dangers of safety accidents has not really been established, and the management of individual hidden dangers is slow.
Eight, the next step plan
1, further improve the safety management rules and regulations, clarify the responsibility system for production safety, and formulate safety assessment methods.
2. Increase the publicity of safety production laws and regulations, strengthen legal awareness, enrich employees' safety knowledge, and establish the company's safety culture concept.
3. Further promote the company's safety production standardization, gradually realize the company's safety team production standardization, and truly establish the company's safety production standardization network system. Standardization of safety production is the basis of realizing safety production and an important means to improve the safety management level of enterprises. The safety supervision department must strictly check each cycle and strictly follow the requirements of safety production standardization.
4. Consolidate the achievements of safety production rectification at this stage. Strengthen the supervision and inspection of production safety, crack down on illegal production and eliminate hidden dangers of accidents.
5. Increase accountability. In case of "three violations" accident, the person responsible for the accident shall be dealt with strictly and quickly in strict accordance with the principle of "four not letting go", and the high-pressure situation of safety production shall be maintained continuously to ensure the long-term stability of the company's safety production.
6. Conduct safety inspection on the site regularly or irregularly. Organize safety inspection every Tuesday, and follow up and implement the problems found in the inspection within a time limit. The safety supervisor must go deep into the site for careful inspection, conduct on-site supervision of dangerous operations, and eliminate all potential safety hazards.
7, "three violations" work often unremitting, all employees must form a good habit of obeying rules and discipline and operating according to regulations. Anyone has the right to stop illegal command and illegal operation. In order to establish the personnel files of "three violations", in addition to punishing the responsible person, we must also help and educate the employees, so that they can gradually develop the concept of honor and disgrace of obeying the rules and regulations and operating illegally, and let the employees change from asking for my safety to asking for my safety.
In short, some work was done in the first half of the year, but there are still many shortcomings and shortcomings. This requires us to overcome the war-weariness and difficulties in our future work, strive to complete the tasks assigned by the company, and strive to achieve the company's' annual safety work goal'.
Summary of the work in the first half of the year 3 According to the Notice of the General Office of the National Health and Family Planning Commission on Printing and Distributing the Key Work Plan of the Action Plan for Further Improving Medical Services in 20xx (Guo Wei Ban (20xx) No.362) and the Notice on Forwarding the Document of the Key Work Plan of the Action Plan for Further Improving Medical Services in 20xx, the related work of our hospital in the first half of the year is summarized as follows:
First, make an appointment for an outpatient service.
(1) Main practices
In order to embody the service concept of "patient-centered" and effectively alleviate the problem of "difficulty in seeking medical treatment" for patients, according to the requirements of the National Health and Family Planning Commission, our hospital began to carry out appointment service from 20xx 165438+ 10, and comprehensively carried out telephone appointment, on-site appointment, online appointment, doctor consultation appointment, post-discharge follow-up appointment and WeChat appointment, and gradually expanded the appointment. At the same time, the "time-divided appointment" service was realized, and patients were arranged reasonably to shorten the waiting time of patients in the hospital as much as possible.
(ii) Major achievements
1, outpatient clinics have generally carried out appointment diagnosis and treatment services, and special personnel are responsible for appointment diagnosis and treatment. There are appointment diagnosis and treatment work systems and norms, operating procedures, and various forms of appointment diagnosis and treatment and time-sharing services are implemented. There is a plan to increase the proportion of patients' appointment for medical treatment year by year and the analysis and evaluation of the effect of patient satisfaction survey.
In the first half of 2.20xx, the appointment rate of diagnosis and treatment reached about 34%, and the appointment rate of follow-up visit was ≥40%.
3. Do not charge the patient or charge the appointment fee in disguise in violation of regulations.
4. The appointment was made in different periods, and the patients were arranged reasonably to shorten the waiting time of patients in the hospital as much as possible. In the first half of 20xx year, the appointment rate of outpatient service in different periods was ≥55%.
5. Further optimize the service process of appointment and registration, and use WeChat platform to realize intelligent consultation, appointment and registration, WeChat payment and inquiry. , thus reducing patients' queuing and improving the medical experience.
(3) Main problems
Because the information system can't meet the requirements of the direct queuing of the reservation number source in the registration system, the current "time-sharing appointment" is coordinated by the triage nurse, which is easy to cause nurse-patient disputes.
(IV) Work plan for the next step
1. At present, the Information Department is actively cooperating with this department to further improve the appointment registration information system, so that the appointment number sources can be directly queued in the registration system, the "time-divided appointment" service can be better refined, the patient's appointment time can be reasonably arranged, the patient's appointment time can be carefully calculated on the basis of appointment priority, and the accuracy of appointment can be continuously improved, thus effectively diverting patients and improving patient satisfaction. By the end of 20xx, the outpatient appointment rate has increased year by year, and it is not less than 50% of patients. "
2. The triage nurses should strengthen the training and communication of visiting doctors, actively publicize the appointment for follow-up, and strive to achieve an appointment rate of ≥80% for follow-up and ≥90% for oral and prenatal examinations by the end of 20xx.
3. Make use of hospital OA system, strengthen the propaganda of appointment diagnosis and treatment, let medical staff know the appointment registration method and process through multiple channels, and wholeheartedly provide patients with efficient and convenient medical services. Strive to make an appointment for diagnosis and treatment before the end of 20xx, and the diagnosis and treatment rate is ≥50%.
4. Strengthen the publicity of appointment registration and payment on WeChat platform, assist patients and their families to use WeChat registration, solve the problem of long waiting time for patients to queue up for registration, allow patients to flexibly arrange their own medical treatment time, and improve the proportion of appointment diagnosis and treatment.
Second, daytime surgery.
According to the trial measures of xx Medical Insurance Center on medical insurance payment for "day surgery" in some designated medical institutions, our hospital became a pilot hospital for "day surgery" in xx. According to the current actual situation of our hospital, the decentralized management mode is adopted. Admission appointment, admission evaluation, discharge evaluation and discharge follow-up of patients undergoing daytime surgery are managed by departments in a decentralized manner. Departments performing day surgery set aside 65,438+0-2 beds in their wards to treat patients undergoing day surgery. The medical department completes the examination and report according to the requirements of the green channel, and the preoperative and postoperative nursing is carried out in the ward and the operation is carried out in the operating room. The operating room opens a green channel for daytime operation, giving priority to the operation. The ward is responsible for health education on admission, the surgeon is responsible for follow-up on the first day after discharge, and the specialist nurse and day surgery management department are responsible for follow-up and satisfaction survey on the third and seventh days after operation.
Third, the quality of medical care.
In the first half of 20xx, under the direct leadership of the Dean in charge, all colleagues in the Medical Quality Management Department carried out their work item by item according to the annual work plan and the Implementation Plan for Medical Quality and Safety Management and Continuous Improvement in Our Hospital from 20xx-20xx. The medical quality control department focused on strengthening the management of critically ill patients and the quality management of medical records. Continue to standardize the quality and safety supervision of medical services in the whole hospital.
(1) As the permanent office of the Medical Quality and Safety Management Committee and the Medical Record Management Committee, the Quality Control Section assisted the Chairman in holding relevant quality and safety meetings in the first half of the year. The meeting discussed and/or promulgated the graded authorization of surgery-the system of restricting and re-authorizing doctors' surgical authority, the measures for economic punishment of medical safety management, and the provisions on linking medical record quality management assessment with performance. At the meeting, HQMS and DRGS data were used to analyze the medical quality of our hospital, and DRGS was used for fine quality management, which greatly improved the medical quality of our hospital. In the first half of 20xx, the number of low-risk deaths in our hospital continued to be zero, the number of discharged patients increased month by month, and the cost consumption index and time consumption index decreased month by month. The number of patients hospitalized for more than 30 days decreased significantly compared with the same period of last year. In March of 20xx, the DRGS ranking of 29 tertiary hospitals in our hospital has jumped from 16 last year to the eighth place.
(2) At the beginning of the year, the quality control department realized the systematic management of medical quality under the direct leadership of the director and the cooperation of many departments. Conduct all-round medical quality analysis according to PDCA cycle every quarter, and summarize the analysis results into a book, which will be sent to the whole hospital in the form of quarterly medical quality analysis to continuously improve medical quality.
(3) The time quality control management of electronic medical records has achieved results.
(4) The average stay time of emergency high-risk patients in the "green channel" is slightly less than 60 minutes, and the average stay time of emergency patients under observation is less than 72 hours, all of which meet the requirements of the National Health and Family Planning Commission.
(5) Daily quality supervision has been normalized.
Fourth, information push.
(a) to carry out outpatient appointment service.
In addition to the basic on-site appointment, our hospital has also carried out online appointment registration, so that patients can make an appointment registration in the hospital official website without leaving home;
Recently, our hospital launched the WeChat service platform, where patients can make registration appointments and pay fees between clinics anytime and anywhere.
At the same time, our hospital has been preparing to carry out the direct appointment registration service for primary medical care. In the near future, patients can easily make an appointment at the community hospital at their doorstep.
The website of our hospital has established an appointment registration platform, where patients can inquire about the doctor and time of visit and make an appointment.
Using mobile devices such as mobile phones to make an appointment through the WeChat service platform of our hospital, patients can make intelligent consultation according to the tips of the intelligent consultation system and choose the appropriate consultation department and doctor.
Users using WeChat platform can also realize online payment of medical expenses, real-time query of inspection/inspection reports, etc. , greatly reducing the queue of patients and facilitating patients to seek medical treatment.
There are self-service inquiry machines in the halls of outpatient and inpatient departments, which can provide patients with real-time inquiry services such as medical items, drug information and hospitalization expenses list.
There are self-service printers for inspection reports in the outpatient and inpatient halls, and patients can print inspection reports on the self-service printers by looking at bar codes.
Using mobile devices such as mobile phones, you can check your examination/examination report at any time through the WeChat hospital platform in our hospital, and know your examination indicators and illness clearly in real time.
(2) Develop and standardize telemedicine services.
The telemedicine center of Shanba has been built. Relying on the remote medical network in Shanba, it can provide remote visual medical services with many medical institutions in China and the province.
Relying on internet technology, international medical institutions such as the United States and France, which cooperate with our hospital, can provide remote visual medical services.
Facing the development of the medical service mode of the Group, the regional telemedicine system has been planned and constructed by the First People's Hospital of xx, Gan Mei International Hospital of xx, Yao Xing Hospital of xx and Dongchuan District People's Hospital of xx, which can include supporting 3A hospitals, county-level counterpart support hospitals and community hospitals.
At present, the telemedicine service in our hospital only supports visual two-way voice service. According to the development trend of telemedicine, we will actively improve our services and plan to provide remote interactive services for medical equipment (such as endoscopes, stethoscopes, ultrasound machines, etc.). ).
(3) Carry out clinical pathway work in an all-round way.
Realize the electronic operation, management and monitoring of clinical pathway.
(1) Doctors can only treat the disease according to the standard template, and realize the standardized management of clinical pathway;
(2) Recording every change and completion in the implementation process of the pathway can monitor the clinical pathway well;
(3) The system can automatically generate statistics on the implementation of each path or disease, which is convenient for effect evaluation and process improvement.
(4) Standardize the quality control of single disease.
For the single-disease process and report to achieve electronic operation, doctors register the single-disease settlement according to the patient's condition, and the system automatically generates monthly/quarterly statistics of single-disease to realize the automation of single-disease report.
(5) Building hospital informatization with electronic medical records as the core.
Around the electronic medical record and hospital management, the completed business information systems include: outpatient doctor workstation, outpatient electronic medical record, ward doctor workstation, inpatient electronic medical record, mobile ward round workstation, ward nurse workstation, ward nursing workstation, laboratory information management system, medical technology system, medical image transmission and archiving system, medical record information system, rational drug use system, clinical pathway information system, pharmacy system, outpatient system, inpatient system and queuing business.
At the same time, management information systems around clinical business have been put into use, such as: medical record quality control system, medical record business system, hospital infection real-time monitoring management system, pharmacy system, material supply system, asset equipment system, personnel file system, dean's decision support system, OA system, hospital portal website, WeChat medical platform, multimedia query and so on. All systems have been put into use and run well.
With the development of the hospital, the surgical anesthesia system is now being debugged. After it is put into operation, it can realize the functions of operation appointment scheduling, intraoperative safety verification and quality control management, patient clinical information acquisition, surgical monitoring and remote consultation, instrument inventory, perioperative mobile rounds and so on, and realize the electronization of surgical anesthesia and intensive care.
In addition, it is planned to implement outpatient triage system to realize automatic triage, improve the efficiency of patients' treatment and improve the treatment environment.
(six) to share data with the information platform of the superior management department.
The construction of regional health platform in Yunnan Province has been completed, and data exchange and sharing have been realized.
(seven) the establishment of complaint information reporting system.
In addition to the professional ethics office set up by the hospital and general telephone complaints, our hospital has also set up a complaint window on the hospital website and WeChat hospital platform. If patients have any comments or suggestions during medical treatment, they can complain through different channels. Verify and deal with complaints, and feedback the results to patients in time.
(eight) to establish a long-term information medical quality control model.
Quality of medical documents (such as course records, etc.). ) should be electronic monitoring, the implementation of secondary quality control. If the documents are not written on time, the first-class lock shall be made and recorded, and the department director shall unlock it. If the file is not written on time after the first-level lock, the second-level lock should be carried out and reported to the competent department for real-time monitoring.
Summary of work in the first half of the year. The busy first half year of 20XX is over. Looking back on the work in the first half of the year, under the great attention and correct leadership of the company's leaders, with the strong support and close cooperation of the company's functional departments, Egret Business Center actively carried out various tasks according to the task indicators issued by the company at the beginning of the year and combined with the actual situation of the business center, and achieved certain results:
First, to complete the company's mission indicators:
Digital TV revenue: from May1-279,823 yuan; Auxiliary machinery sales: completed in May 1- 13068 yuan; Personal broadband: 1-89628 yuan completed in May;
HDTV: completed in May 1-44 households (including 36 households in party member); Full-aperture digital TV: completed in May 1-4 13 households;
Revenue from newly installed digital TV: completed in May 1- 1.75 million yuan.
Second, complete the construction and transformation of optical cable network:
The construction and transformation of optical cable network planned by 20XX Branch is mainly in Zhongba area. At present, the erection of 12.29km steel strand and the suspension of optical cable have been completed, and the construction of optical cable trunk line is also in progress. The whole project is expected to be fully completed in August.
Third, other work:
While doing a good job in business development and network maintenance, complete the joint debugging of 58 optical nodes within the jurisdiction of the operation center; Basically find out the number of analog TV users who have not converted into digital TV and the number of small and medium-sized satellite ground receiving facilities in cable TV networks.
Fourth, the work plan for the second half of the year:
1. After the network transformation is completed, the whole network can carry out various data services. Assemble maintenance personnel to form a marketing team, vigorously publicize all kinds of services carried out by the company in the network, tap potential and expand business space. In addition to traditional services, we mainly provide data and high-definition services, and strive to achieve the business indicators issued by the company.
2. Complete the distance education contact with JOE Town Government, Bailu Middle School and JOE Primary School in party member, and strive to sign orders with these departments.
3. In view of the fact that the cultural foundation of maintenance personnel is low, strengthen the political and ideological education and business training of employees, and create a team of employees with good ideological quality and excellent business skills.
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