1. Call 10086 directly, transfer to manual customer service, explain the requirements to customer service, and request to modify the package.
2. Open the phone, download the official APP, log in to the account first, click on the classification, select the package to be processed, and place an order directly. Leave a message in the customer service of the APP about the tariff you want to change.
3. If you use a Xiaomi mobile phone, open the Xiaomi mobile phone APP, click customer service, enter "Transfer to Labor", express your appeal to the manual customer service, and you can enjoy the preferential package.
The specific operation may be different due to mobile preferential policies, location, terminal, time and other factors. If in doubt, please consult mobile customer service.