Four principles of a good store manager
First of all, a good manager should do:
1, team building and cohesion
2. The progress and control of the whole store's performance.
3. Customer satisfaction of the whole store
4, responsible for the implementation of the boss's ideas.
Four principles of a good store manager
Second, the correct positioning of a good manager:
1. Contents of store manager management: image, display, service, morale, ability and performance.
2, store manager = coach: store manager should not stand at the cashier, store manager should not just sell, lead the sales atmosphere, store manager is not a shopping guide, is an excellent store manager, must be a best seller.
3. The store manager is a coach, and the store manager has the responsibility to teach and guide the growth of employees.
4. Guests don't enter the store: check whether there is any problem with the window and the image of the store.
Four principles of a good store manager
The correct positioning of a good store manager;
5. Guests don't buy it when they enter the store: check whether there are problems with the display, goods and services.
6. Try not to buy: Is there something wrong with the service of the shopping guide, or is it a foot away?
7. The store manager is in the store: observe employees, observe customers, and follow up from time to time.
Four principles of a good store manager
Third, how does a good manager hold a morning meeting:
Morning meeting is a small training to improve employees' performance ability every day.
Solve the problems they encounter.
1, morning meeting principle: review yesterday, arrange the tasks of the day, motivate employees to give methods and adjust their status.
2. Morning meeting content: goal setting, business review, work arrangement today, learning product knowledge and exchanging sales skills.
3. A successful morning meeting: praise and encourage more. The role of the store manager is to help employees how to sell. When employees encounter problems, our task is to help him solve them. Solving employees' problems is to solve the problems of the store.
Four principles of a good store manager
How does the manager of Hao San store hold a morning meeting?
Morning meeting is a small training to improve employees' performance ability every day.
Solve the problems they encounter.
4. Execution: Let the result happen is the real execution.
5. Hold a "time follow-up meeting" after the morning meeting. Purpose: to pursue business and goals; Explain the methods to employees after the meeting.
6. Give employees a division of labor. Delegate different tasks (team leaders) to make every employee feel important.
Four principles of a good store manager
Fourth, how do good store managers communicate?
1. In a team, everyone's personality is related to growth experience and environment.
Caring for others-communication; Family difficulties-understanding; People are not confident-communication; Parents criticize education-understanding;
2. When employees don't listen to your guidance, opinions or suggestions, it is because the two sides have not established trust and opened their hearts. Get employees to accept your suggestions. Please let the staff accept your people first.
3. Communicate more, understand the reasons behind it, be tolerant, open your heart, get closer to your heart, facilitate management and reduce the difficulty of management.
Four principles of a good store manager
Fourth, how do good store managers communicate?
4, employees leave, 80% because of the direct boss, is the responsibility of the store manager.
5, careless management, loss of an employee; Carefully manage and retain employees.
6. If the manager is unqualified, it means to show others in the company that this is the standard of our employment, so we can't tolerate unqualified managers.