In recent years, Bank of Qingdao has continuously promoted the promotion of the service for the elderly, and further introduced the "Eight Measures for Respecting the Elderly" on the basis of the original service model, constantly optimizing the service process and improving the service facilities for respecting the elderly.
At the outlet, make the service "visible". Bank of Qingdao has improved the green channel for respecting the elderly, and the business hall has set up a green channel for "no health code" registration service; There are signs and guidelines for barrier-free facilities to provide one-on-one exclusive services for the elderly with mobility difficulties; Combined with the actual customer base business volume, all outlets provide priority service for the elderly over 65 years old.
Make the service "more convenient". Qingdao Bank fully respects the existing usage habits of the elderly, and actively provides traditional paper business receipts for elderly customers to facilitate business verification; The cleaning equipment outside the counter channel keeps the fingerprint printing function to solve the problem of signature difficulty for elderly customers; For elderly customers who don't want to open a debit card but keep their personal current settlement passbook, take the initiative to remind the elderly customers of the safety of the passbook and limited supporting services.