Personal Work Summary of Pharmacy Pharmacists 1
Under the correct leadership and care of the director, with the strong support and help of comrades, through their unremitting efforts, all the work during his term of office was successfully completed. The summary is as follows:
As far as concept is concerned.
Can conscientiously implement the party's line, principles and policies, actively participate in various political studies organized by the institute and departments, keep in mind the school-running purpose of the institute, and always be consistent with the party Committee of the institute. Seriously study Zhang's speech, understand the spirit of the speech and apply it to practical work.
In business.
I can be strict with myself and be serious. In drug distribution, it can be carried out in strict accordance with the dispensing operation rules, so as to achieve "four checks and ten pairs". Be polite, enthusiastic and generous to patients, speak politely and civilly, and carefully explain the usage of drugs and related precautions to provide services for patients to use drugs safely, effectively and economically; I can answer all kinds of questions raised by patients in detail until the patients are satisfied, which has well maintained the image of our hospital and received good social benefits. If there is a problem or mistake in the prescription, you can contact the prescriber in time, and then adjust it after it is corrected, which ensures the safety of patients' medication and prevents mistakes and accidents. Strict management of "toxic, hemp, restricted and drama" drugs, so as to achieve "five specialties" management, that is, special personnel, counters, special accounts, special prescriptions and special books registration.
Cooperate with the clinic to do a good job in the supply and management of drugs, so as to make the clinical use of drugs safe, effective and reasonable. Usually take the initiative to inform doctors and nurses of drug information and trends, so as to achieve mutual cooperation, assist medical staff to choose and use drugs reasonably and jointly serve patients. For drugs that are about to expire, we can contact doctors in time to let them use them as soon as possible, so as to avoid the expiration of drugs. Be familiar with and master new drug varieties in time and introduce them to clinical departments. At the same time, feedback clinical medication information and give full play to the role of pharmacists. Do a good job in the maintenance of drugs, regularly organize the medicine cabinets in charge of yourself, and keep the medicine cabinets clean and tidy. Check the expired drugs regularly, and report them in time if they are found to be near the expiration date, so as not to cause economic losses. Seriously study the drug administration law and integrate theory with practice.
With the rapid development of pharmaceutical science, pharmaceutical work is developing from single to multi-level. In order to adapt to this new situation, I keep learning new professional knowledge, reading related books and periodicals, mastering the new trend of domestic and foreign medicine development, constantly updating my knowledge level and improving my business ability. Do a good job in pharmacy management, implement cabinet management, put the responsibility on people, fully mobilize everyone's enthusiasm and initiative, and let everyone realize the cure from medicine to disease.
The importance and necessity of laboratory work, as a qualified pharmacist, devoted himself to pharmaceutical work. Actively cooperate with the department director, earnestly convey the spirit of the department meeting, strictly follow the department plan, and earnestly complete the work arranged by the department in time to achieve the purpose of communication and unity.
Although I have made some achievements since I took office, there are still many shortcomings. I will definitely reflect and learn from each other. Strive for a higher level and do a better job in pharmacy.
Summary of personal work of pharmacists in pharmacy II
Time flies, I have been working in Hang Seng Pharmacy for three months unconsciously, from strangeness to understanding, from familiarity to integration into this team. I deeply feel that this is a very dynamic and efficient team, and it is my great honor to be a member of this team. I like this position. As a pharmacy worker, I am diligent and conscientious in the daily work of the pharmacy, serving every customer wholeheartedly, and strive to create a high-quality window service image.
With the care and support of the leaders and the selfless help of my colleagues, I am now generally adapted to and familiar with the work of pharmaceutical posts. The personal work summary report is as follows:
1, strictly abide by the rules and regulations of the hospital; Go to work on time and never be late or leave early.
2, actively familiar with and master the efficacy and ingredients of various drugs, keep in mind the price of various drugs, to ensure that customers can buy the most ideal drugs in the shortest time.
3. Insist on participating in various studies and meetings in the pharmacy, better and more comprehensively grasp the workflow of the pharmacy, and formulate rules and regulations suitable for your relevant positions in combination with the actual work of the pharmacy;
4. Professional quality: pharmacists should be extremely responsible for patients, sincere, kind and enthusiastic, caring and considerate for patients, mastering the psychological characteristics of patients, and giving meticulous physical and mental care;
5, do a good job in psychological care, always be kind in language, patiently explain, do a good job in patients' ideological work in a targeted manner, and enhance their courage and confidence in fighting diseases;
6. Keep clean and tidy, dignified in appearance, steady in behavior, polite, simple and generous;
7, decent style, equal treatment of patients, work hard.
As the saying goes: "No one is perfect without gold", I still have many shortcomings, such as: the level of personal service needs to be strengthened and improved to a corresponding extent. Here, thank you for your concern and support. I must also be strict with myself, strengthen my study, strive to improve my business ability, and strive to master the work of pharmacy as soon as possible. Make every effort to improve the quality window service image of pharmacies and contribute to the bright future of pharmacies.
Summary of personal work of pharmacists in pharmacy department 3
In recent years, I have been down-to-earth, working hard and always believing in the hospital motto "# # #". With the care and support of the leading group of the Party Committee of the hospital, I worked hard and diligently, and successfully completed all the work assigned by the hospital and departments, which was well received.
First, strengthen the study of the Party's advanced theoretical knowledge and improve the ideological and moral quality.
As a * * * party member, if you want to do your job well, you must first maintain a high degree of ideological consistency with the Party organization. I always believe that setting up lofty ideals can cultivate strong will and noble character, eliminate all interference and overcome all difficulties. In my work, I resolutely implement the instructions and regulations of the hospital party Committee and leading group. Never relax the study of the party's advanced ideological knowledge, always keep up with the development of the times, always maintain a modest and prudent work style, and guard against arrogance and rashness.
Second, unite and cooperate to ensure the quality of drugs.
The quality of drugs is more important than Mount Tai, which is the key to the rise and fall of every medical institution and the most concerned issue for patients. I always put the quality of medicine first. While paying special attention to the safety and stability of drug supply, I also attach importance to all aspects of drug storage to ensure the safety and effectiveness of patients' medication. There has never been an accident in recent years.
Third, scientific research and study.
In my spare time, I try my best to keep up with the development of the discipline, constantly blaze new trails and develop new projects. In recent years, I actively applied for and participated in various scientific research projects, worked hard with young party member, launched new projects, took the initiative to take responsibility, and encouraged them to study, work, make progress and innovate, thus making some young talents stand out in the department.
As a native of party member, I will take active actions in my future study and work, consciously strengthen the study of important ideas, strive to master scientific and cultural knowledge, and constantly improve my comprehensive quality and professional ability. I will take my past achievements as a new starting point, set strict demands on myself with higher standards, learn from the strengths of others with an open mind, constantly improve and perfect my professional level in my work, earnestly perform my post responsibilities, work hard, love my job, always maintain a strong mental outlook and full work enthusiasm, and strive for better results.
Summary of pharmacists' personal work in pharmacy department 4
20_ The work in the first half of the year is coming to an end. This year is a year of deepening reform, accelerating development and improving efficiency in our hospital, and it is also a year of implementing patient-centered hospital management with the theme of improving medical quality. With the correct leadership of the hospital team and the strong support of the brother departments, the pharmacy department took the opportunity of "dimethyl" reaching the standard, and all the comrades in the department worked hard to prepare for the "dimethyl" standard in our hospital, which won the affirmation of the "dimethyl" standard expert group. This year's work has been well done, with new breakthroughs and great changes in working methods. The annual work is summarized as follows:
1. Economy: Pharmaceutical economy is an important part of pharmaceutical management. Over the years, the pharmacy department has made outstanding achievements in drug economic management, with the coincidence rate of accounts and materials exceeding 99.9% and the reported loss rate declining, saving the hospital about? About ten thousand yuan. Drug revenue? Yuan, how much does it account for the total hospital income? %, create a profit contract for the hospital? Yuan.
2. Quality: The quality of drugs is more important than Mount Tai, which is the key to the rise and fall of every medical institution and the most concerned issue for patients. We always put the quality of drugs first. While paying attention to the safety and stability of drug procurement sources, we also attach equal importance to all aspects of drug use to ensure the safety and effectiveness of patients' medication. And each pharmacy will conduct self-examination on expired drugs every month and report the unsalable drugs within the validity period in time. According to the specific situation, the pharmacy department takes measures to return the drugs within the three-month validity period to the company, so as to reduce the reported loss of drugs and the loss of hospitals.
Third, service: establish the guiding ideology of "patient-centered", correct the service attitude, continuously improve the service quality, and win the trust and satisfaction of patients.
Fourth, study: strengthen business study and improve the professional quality of department personnel. Actively participate in all kinds of study and training organized by the hospital to improve the service ability and level. Actively strive for the hospital's support and help for pharmaceutical work, extensively carry out various learning exchanges, and promote the new improvement of the professional quality of personnel in various departments. And analyze the main gaps existing in the work of the existing staff, and then make a targeted study plan, set up the study content reasonably, and combine fixed time with temporary study to improve the study without taking up more rest time. We also attach great importance to quality education, cultivate noble quality, handle business in various ways, and enrich the knowledge that personnel in various positions should have when handling business. Everyone in the pharmacy department has a deep understanding of the hospital's mission to society, and consciously enriches themselves and strives for perfection.
5. Clinical Pharmacy: The clinical pharmacy work in the department has been strengthened, so that pharmacy can really serve the clinic in essence, guide clinicians to use drugs safely, economically and effectively, and provide clinicians with newer and faster pharmacy knowledge. And strictly supervise and analyze the clinical application of antibacterial drugs in our hospital. This year, * * * edited four issues of the Drug Newsletter of our hospital, made 12 prescription comments, and issued 12 prescription comments. Participate in 3-4 rounds of early rounds in clinical departments every week, write 52 rounds of medical records, books and medicine calendars of typical inpatients, and participate in clinical consultations 1 1 time.
Adverse drug reaction monitoring of intransitive verbs: Strengthen the monitoring of adverse drug reactions, and successfully complete the reporting of adverse drug reactions in our hospital. Change adverse drug reaction monitoring into active service form. In daily work, actively collect information feedback after clinical medication. According to the principle of "suspicious reports must be reported" in the monitoring of adverse drug reactions, the clinic is urged to take the initiative to fill in the adverse drug reaction reports. When adverse drug reactions are found, assist the clinic in handling adverse drug reactions and find out the reasons. If drug quality is involved, the manufacturer should be changed in time to ensure the safety of clinical medication. Afterwards, our department timely reported the adverse drug reactions/incidents on the Internet. This year, * * * reported 57 cases of adverse drug reactions, an increase of 26.3% over the previous year.
7. Other aspects: With the promulgation of the national drug administrative regulations, in order to meet the requirements of pharmaceutical affairs management, on the basis of earnestly summing up management experience, combined with relevant regulations and hospital evaluation standards, various rules and regulations in the department were supplemented, including the management system of small medicine cabinets in clinical departments and the prescription review system. Improve the system, manage people with the system, and standardize services with the system. This year, due to violation of the rules and regulations of hospitals and departments and related management regulations, * * * handled the mistakes of being late and leaving early? , the fine amount * * *? Yuan.
There are still many shortcomings in the work, such as the skills and attitude of window service, which need to be further strengthened. It is also necessary to strengthen the intensity and depth of drug quality management, further carry out clinical pharmacy work and strengthen communication with clinical departments. Improve the support ability of pharmacy department to other departments and the service level to patients. Strengthen the enterprising spirit of the department, and at the same time carry forward the spirit of ownership to serve patients.
Under the correct leadership and unified deployment of the hospital, all the staff in the pharmacy department went all out to prepare for the dimethyl review. 12 On the afternoon of May, the "Provincial Hospital Evaluation and Inspection Team" was ushered in. The evaluation work pharmacy group conducted a one-day special inspection of our department. The inspectors of the inspection team carefully inspected the related work of western medicine warehouse, Chinese medicine decoction pieces warehouse, Chinese pharmacy, outpatient pharmacy, inpatient pharmacy and decocting room, and carefully inspected the management system and drug management. Finally, they gave a high evaluation of "far exceeding the surrounding hospitals and superior to the top three hospitals in North America". The following is a summary report on the inspection and personal experience of welcoming and accompanying the inspection:
First, the inspection team feedback report.
1, leaders attach importance to it, and business training is focused.
1. 1. The main leaders of the hospital attached great importance to pharmacy work and set up a pharmacy management committee with the dean as the director and the director of pharmacy as the deputy director. Members have a reasonable structure and can participate in the management of rational drug use, especially anti-infective drugs. The Hospital Pharmacy Committee made a questionnaire survey of relevant personnel by consulting the minutes of the meeting, which fully played a supervisory and guiding role in scientific management, rational drug use, drug procurement and introduction of new drugs.
1.2, with reasonable knowledge structure and high professional quality. The department has senior professional title 1 person, 3 intermediate professional titles, 5 licensed pharmacists and 8 pharmaceutical technicians with bachelor's degree. The knowledge structure of the personnel is a scientific pyramid.
1.3, business knowledge training has been carried out solidly and effectively. Departments regularly conduct professional knowledge training and assessment for pharmaceutical technicians, and organize the preparation of drug newsletters with rich columns and a certain professional level; The training documents are sound.
2. Solid technical work and scientific and standardized quality management.
2. 1, the hospital software information is detailed and sufficient, the pharmaceutical affairs management is standardized, the system is complete and the records are complete. The hospital has set up a "drug quality management team" headed by hospital-level leaders. Pharmaceutical professionals with intermediate titles are fully responsible for the acceptance and quality spot check of Chinese herbal pieces. The professional departments, facilities and places of pharmacy meet and satisfy the needs of medical treatment, teaching and other pharmaceutical services. Professional departments and pharmaceutical technicians are reasonably allocated, and the responsibilities of personnel at all levels are basically established and implemented well.
2.2, drug management; Director Zhu believes that our hospital has a regular drug inspection system and strictly implements it. Drugs are also stored as required. Regarding the management of special drugs and expired drugs, I think our department has standardized management and excellent quality of Chinese herbal pieces. No counterfeit drugs, inferior drugs and expired drugs were found during the inspection.
2.3, drug dispensing, Chinese and Western pharmacy window process is reasonable, convenient communication with patients, audit system and strict implementation, pharmacy personnel can audit unqualified prescriptions, and the suitability of prescription medication, medication precautions can also explain to patients in detail; A good professional knowledge base, skilled practical skills and reasonable technology, norms and systems in the Chinese medicine decocting room can fully ensure the special requirements such as decocting first and then lowering.
3. The forms of pharmaceutical services are rich, and the clinical pharmaceutical research has achieved initial results.
3. 1. In terms of pharmaceutical services, our hospital has carried out a good clinical pharmacist system, and there is a one-stop pharmaceutical service in the outpatient hall, with Yamatonokusushi's medication consultation recorded and evaluated.
3.2, part-time clinical pharmacists rounds (according to the software) and rational drug use monitoring and evaluation provide medication warning and reference for clinical medication, and at the same time cooperate with evaluation measures to standardize medication behavior. Enhance the connotation and value of pharmaceutical services.
3.3. Through the questionnaire survey, the satisfaction of relevant personnel with the service of the pharmaceutical department is above 90%, which meets the requirements.
4. The highlights of featured works are frequent.
Compared with other hospitals, the pharmacy department of our hospital has several distinctive features and highlights:
4. 1. The department established a digital pharmacy platform in the hospital, which established a good information communication platform for doctors, nurses and drugs.
4.2. The implementation and reporting of the ADR reporting system has been well done, and it has been well received by the local drug regulatory authorities for many times, which is not common in county-level hospitals.
5. Some suggestions
5. 1. Further increase the infrastructure construction and workplace expansion of various departments of pharmacy, implement obvious zoning as far as possible (such as Chinese and western pharmacies and Chinese and western warehouses, even pharmacies and fees), and optimize the service processes of Chinese medicine decocting room and inpatient pharmacy.
5.2. Further develop the clinical pharmacist system, give full play to the role of pharmaceutical professionals, and provide guarantee for clinical safe, effective and economical use of drugs.
5.3. Further develop the functions of the Pharmaceutical Affairs Committee, improve the meeting system, and attract hospital experts to participate in pharmaceutical affairs management, such as monitoring bacterial resistance and guiding clinical medication.
Second, experience and gains
Through this investigation, we have gained a lot.
Inspectors have excellent inspection level and rich experience. They have visited the top three hospitals in Lianyungang and Yancheng, and just before they came to our hospital for re-examination, they also visited many hospitals of different levels, such as Provincial Hospital of Traditional Chinese Medicine, Provincial Hospital of Integrated Traditional Chinese and Western Medicine, and Nanjing Hospital of Traditional Chinese Medicine. The expert group clearly understands all aspects of drug management and accurately grasps the difficulties and weak links of drug management in hospitals at all levels. The questions and on-site examination questions are highly targeted and professional, and some are superficial, but in fact. The suggestions and opinions given in the inspection also hit the nail on the head and hit the point.
What is more commendable is that the interaction between the inspectors and us has given us great gains. If we take away the operating procedures independently compiled by our hospital, such as the new drug management regulations and the operating specifications of the decocting room, we will enhance our business image and popularity through the publicity and promotion of the inspection team in the future inspection work; The Compilation of Work System and Responsibilities of Pharmacy Department of Jiangsu Provincial Hospital of Traditional Chinese Medicine has provided useful help for enriching the information of our department in the future.
According to the suggestion of the inspection team, we put forward the following rectification opinions.
1. Due to the limitation of infrastructure conditions, there is no central pharmacy in our hospital at present; Outpatient Chinese and western pharmacies can not be arranged reasonably for the time being; There is no obvious separation between inpatient pharmacy and toll collection office; Due to the limitation of space and area, Chinese and western drug warehouses cannot meet the basic requirements of drug classification, temperature and humidity control and warehouse management. However, when entering the comprehensive building, we will refer to the experience of other tertiary hospitals, and make a reasonable and scientific layout.
2. At present, almost all secondary hospitals have not developed a clinical pharmacist system. Our department has tried to do some work, such as "medication consultation", "prescription comment", "adr analysis and report" and "clinical medication monitoring and early warning". Due to the limitation of personnel quality and hardware conditions, we did not carry out in-depth monitoring of therapeutic drugs, participate in doctors' rounds, and guide clinicians to formulate individualized drug delivery plans. However, we plan to implement it gradually after the comprehensive building is put into use. In the near future, it is planned to carry out the pharmacist rounds system and participate in clinical rounds. Please support and help the leaders.
3. Further develop the functions of the Pharmaceutical Affairs Committee, improve the meeting system, attract hospital experts to participate in pharmaceutical affairs management and bacterial drug resistance monitoring, and guide clinical medication. In the near future, according to the suggestion of the inspection team, the hospital Committee will be required to adjust the composition of the pharmaceutical affairs management Committee and improve the related work; Regarding the monitoring of bacterial drug resistance, we suggest that the hospital set up a bacterial drug resistance monitoring laboratory to complete the monitoring of bacterial drug resistance and improve the management and use level of anti-infective drugs in our hospital.
In addition, there are still some things that the inspection team did not mention, but we feel that it needs to be further improved and improved in this preparation and on-site response. Therefore, in the next step, we have the following plans:
1, learn from the pharmaceutical service mode of tertiary hospitals, conduct independent drug consultation, and provide corresponding professional resources and network resources to carry out drug consultation. Recruit clinical pharmacy personnel to help carry out clinical pharmacy work in depth.
2, in accordance with the requirements of provincial and municipal bidding management, the implementation of online procurement, make full use of the provincial drug bidding online procurement platform and Huayuan network query procurement platform, Jiuzhou network query procurement platform for effective information collection and drug procurement.
3. Implement standard operating procedure management. We will absorb the management experience of advanced enterprises, formulate sop that conforms to the actual pharmacy work in our hospital, and make the standardization construction of pharmacy department in our hospital walk in the forefront of pharmacy management in hospitals at the same level.
4, to carry out pharmacoeconomic research, statistical accounting of drugs in departments, to guide the formulation of drug procurement plan and clinical medication.
5, to carry out the processing of Chinese herbal pieces. It is suggested that the hospital set up a special processing room for Chinese herbal pieces to solve the problem of Chinese herbal processing, enhance the characteristics of Chinese medicine in our hospital and form a regional advantage of Chinese medicine.
6, the hospital preparation into the work schedule. To recruit relevant professionals, we must first prepare and use Chinese medicine ointment to reflect the characteristics of Chinese medicine and effectively improve the clinical participation rate of Chinese medicine.
Summary of personal work of pharmacists in pharmacy department 5
In July 1 -3 1, I conducted a one-month practical exercise in the traditional Chinese medicine hall of Ximen drugstore. Although it's only been a short month, my knowledge in pharmacology, dealing with people and management has improved.
Rich in pharmacological knowledge. Traditional Chinese medicine is a profound knowledge unique to China. For our generation, there are few opportunities to contact Chinese medicine, and even when we are sick, we are attending western medicine. Therefore, it is very necessary to learn the basic pharmacological knowledge of traditional Chinese medicine and understand the drug entity. In life, ordinary minor pains and ailments can be handled by themselves. Traditional Chinese medicine is mild and has no side effects as big as western medicine. Ideologically speaking, it is helpful to inherit and carry forward the essence of traditional Chinese medicine. After a month's internship, I have been able to distinguish some commonly used drugs, such as codonopsis pilosula, sun-dried ginseng (American ginseng), Ophiopogon japonicus, Atractylodes lancea and so on, and have a certain understanding of their medicinal properties and functions; Can read some prescriptions, can judge that some drugs need to be fried first, and then poured into gauze bags; There is also a certain degree of technical proficiency in drug packaging.
People are mature. The Chinese Medicine Museum is a window open to the outside world. We should communicate with customers, clinic experts and colleagues while doing a good job. For the Chinese medicine museum, the customer base is relatively large, but the age characteristics are obvious, and most of them are elderly people. Because the elderly are in a period of physiological decline, we must be more patient, more concerned and more loving. In addition, patients with certain special diseases, such as mental illness, should also be treated differently. This is not to say that they are discriminated against, but because of the particularity of their diseases, some unexpected events often occur, which requires us to pay more attention. Unexpected events can actually exercise a person's ability to improvise, but we must grasp the principles. Take pharmacies for example, we must adhere to the principle of customer first. For example, due to the staff's estimation error, a patient could not get the Chinese medicine for decocting, and at this time, the pharmacy just stopped water supply. The patient was very angry and kept accusing the pharmacy of not keeping its promise. At this time, we can conclude that the responsible party is us, and we need to make up for the time and energy of customers, so we put forward the countermeasures of delivering medicine to the door after decocting, which has been recognized by patients.
Accumulated management experience. In the operation and management of Ximen Pharmacy, I feel that it is strict and the customer is supreme. As a pharmacy, strict requirements are necessary, because it deals in medicinal materials, which are related to the health and even life of patients, and there can be no mistakes. Purchase, there are special formal channels (Xiaoshan Pharmaceutical Company); Inspection, led by a senior pharmacist, the warehouse department personnel strictly check the shape, taste and color of each bag of drugs entering the store; Shipment is controlled by computer system, each shipment needs to be registered, and the warehouse is stocked every Monday. When taking medicine, the manager strictly requires the sales staff not to laugh at each other, so as not to make mistakes in the type or dosage of medicine due to distraction. As a shop, customers' requirements and interests should be the first, which must be kept in mind when working and solving problems. For example, once several patients in Huangyan went to the pharmacy to get medicine, and one patient found that his medicine was pinched ten times more after taking medicine, so he insisted on returning it and only taking ten. However, the staff who brushed the medical insurance at that time and the cashier in the store found that the patient had a large amount of medicine and had confirmed it with her. The customer has always insisted that it was the fault of the clerk and insisted on returning the goods. Finally, after mediation, it was returned to them and they went back with satisfaction. From this, I got a revelation: sometimes, a little profit is not worth mentioning. For Ximen Pharmacy, a century-old store with high reputation, reputation and image are the most important.
However, during the internship, I felt that the division of labor of pharmacy staff was not very clear. The staff who brush medical insurance and cashier are not fixed, and those who pinch medicine will take turns to arrange it, especially those who brush medical insurance, and often whoever has time will go. Therefore, I suggest that each shift should have a clear division of labor, implement responsibilities, and fix the staff who brush medical insurance and cashier. This can avoid the mistakes caused by frequent personnel changes and unclear explanations during the shift change; Avoid unclear responsibilities caused by medical insurance; Reduce the phenomenon that employees often need help to work overtime to brush medical insurance. However, the professional certification of Chinese pharmacists should be carried out simultaneously, because even medical insurance and cashier work require certain pharmacological knowledge.
During my internship in Ximen Pharmacy for one month, I saw Feng Wan's modern scientific management concept of "atmospheric management, fine management, open cooperation and honest development", which convinced me that Feng Wan is a good way for newcomers to exercise their abilities, a solid bridge to enter the society and a platform for self-development.
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