General insurance companies require reporting within 48 hours. After reporting the case, the insurance company will send surveyors to the scene to determine whether your traces match. If they are consistent, they are generally recognized. If the car is driven away from the scene of the accident, it can still be measured according to the height and traces of the scene, and there will be no impact.
However, it is necessary to report the case within the reporting time stipulated by the insurance company. If the report is late, it is possible to deduct part of the exemption. Auto insurance claim is a claim made by the owner to the insurance company after a traffic accident. The basic process of claim settlement includes: reporting the case, surveying and determining the loss, signing the claim settlement document, adjusting and rechecking, examining and approving, and closing the claim.
Claim limitation
Insurance claims must be filed within the limitation period. If the insured or beneficiary fails to file a claim with the insurer after the limitation period, providing the necessary documents and receiving the insurance money will be regarded as a waiver of rights. Different types of insurance have different time limits. The limitation of life insurance claims is generally 5 years; The limitation of other insurance claims is generally 2 years.
The limitation of claim shall be calculated from the date when the insured or beneficiary knows the occurrence of the insured accident. After the occurrence of an insurance accident, the applicant, insurer or beneficiary shall immediately stop the insurance and report the case, and then make claims.
After the applicant claims, if the insurance company thinks it is necessary to pay the relevant certificates and materials, it shall promptly notify the other party in one lump sum; After the materials are complete, the insurance company shall verify them in time. If the situation is complicated, it shall be verified within 30 days, and the verification result shall be notified to the other party in writing.
For the insured, the insurance company shall pay the compensation within 10 days after reaching the compensation agreement; For those who do not belong to the insurance liability, a notice of refusal to pay compensation shall be issued within 3 days from the date of approval and the reasons shall be explained.
The insurer's claim review time shall not exceed 30 days, unless otherwise agreed in the contract. However, within 10 days after reaching an agreement on compensation or payment of insurance benefits, the insurance company shall fulfill its obligation of compensation or payment of insurance benefits. In addition, if it is verified that it does not belong to the insurance liability, it shall issue a notice of refusal to pay compensation within 3 days from the date of verification and explain the reasons.
Refer to the above content: People's Daily Online-How to avoid auto insurance loss disputes?
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