Summary of property work in the first half of the year 1
With the guidance and help of the company leaders and the strong cooperation and support of relevant units, the overall work of the property management company has achieved certain results in the first half of 20_. For example, the environmental sanitation of the living quarters has been improved, the greening environment of the living quarters has been improved, the normal supply of water and electricity has been ensured, and the service quality has also been greatly improved. The specific work is summarized as follows:
I. Comprehensive management work
1. Take improving service quality and standardizing residential property management as the goal, take people as the purpose, strengthen management, and conscientiously implement the residential property management system.
2. Actively cooperate with the company's water and electricity fee payment management, and complete the collection of water and electricity fees on time and in quantity.
3. Completed the housing allocation of 25 demolished tenants in the second district in an open, fair and reasonable way, actively and properly vacated the old rented houses to ensure the tenants to move in immediately.
Second, the hydropower work
1. The inlet and outlet pipes of the roof water tank in the residential area were cancelled, which improved the water supply quality and reduced the leakage. Continue to improve the hydropower metering device.
2. The debugging of the high-voltage power distribution device in the second area and the overhaul of the low-voltage main switch in the second area have been completed.
3. Strengthen the maintenance and overhaul of power supply facilities, make full preparations, and ensure the electricity consumption in the summer peak period of living quarters.
4. At present, the key work is to find the right time to replace the transformer oil and gasket in the distribution room in the first district, and further improve the water metering device in the community.
Third, the safety and cleaning work
1. Standardize the management of vehicles entering the community. According to the actual situation, the regulations prohibiting vehicles from entering Dongmenggang in the first district are formulated, and the vehicle diversion management is implemented in the community to ensure the driving safety in the community.
2. Weeds in residential areas have been completely eliminated, and the sanitary environment in residential areas has been improved.
3. Continue to strictly implement the management system of building decoration waste disposal. It changed the littering phenomenon of construction waste in the original living area and won the extensive cooperation and support of the owners.
4. At present, the key work is to strengthen the vehicle management in the community. Second, continue to do a good job in cleaning up the dead corners and weeds in the community and eliminate the dead corners.
Fourth, the greening work
1. The daily maintenance of living area greening is managed by special personnel.
2. The new green space 1000 square meters in the living area and more than 4,000 hedges have been replanted, which greatly improved the greening environment in the first district.
3. Prune some branches that affect power supply in time to ensure the safety of power supply.
4. The dangerous trees in the living area were investigated and counted.
5. The plants in the green area in the living area were sprayed with pesticides in a large area to eliminate pests and diseases and keep the trees growing well. At present, the key work is to take active measures to ensure the safety of planted turf in summer and prune trees that affect the safety of power supply in time.
The work in the second half of the year will focus on these points: 1. Hydropower engineering; 2. Greening work; 3. Cleaning and security work. In the second half of the year, all members of the company mainly took solving the existing problems as the starting point and the foothold, and continued to work hard to overcome difficulties.
Summary of property work in the first half of the year II
Time flies, half a year has passed, and I have been working in property management for three years. I write a summary every month, half a year and every year, and each summary is only for the better completion of the work in the next time period. The following is my summary of my work in the past six months:
First, consciously strengthen study and strive to adapt to work.
It's my first contact with property management, and I don't know much about the responsibilities and tasks of the comprehensive administrator. In order to adapt to the new job and working environment as soon as possible, I consciously strengthen my study, humbly ask for advice and solve doubts, constantly sort out my working ideas and summarize my working methods, and now I am basically qualified for the job. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on the improvement of post learning, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of leaders and colleagues at all levels, I have never attended a meeting and have never been familiar with it. I gradually found out the basic situation in my work, found the breakthrough point, and grasped the key and difficult points of my work.
Second, focus on their jobs and earnestly perform their duties.
(1) Do financial work patiently and meticulously. Since I took over the financial work of the _ _ management office for half a year, I have carefully checked the financial account books in the first half of the year, sorted out the financial relations, strictly implemented the financial system, and made every account well, thus ensuring the annual balance of payments and the realization of profit targets. First, do a good job of every incoming and outgoing account. For each incoming and outgoing account, I record it in different categories according to the financial classification rules and register it. At the same time, carefully check invoices and bills, and do a good job in bill management. The second is to do a good job of monthly routine reconciliation. According to the financial system, I refined the income and expenditure of the month, prepared financial statements regularly, and reconciled them in time according to the company's requirements. There are no omissions or misstatements. The third is to collect service fees in time. Combined with _ _, on the basis of further understanding and mastering the charging method of service fee agreement, I carefully distinguish and collect and collect the service fee regularly according to the service fee agreed by Hongya Company, the owner and us. _ _ The service fee for the whole year has been paid in full. The fourth is to control the cost reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and actively assist the director of the management office in charge of financial management. Especially in the aspect of recurrent expenditure, we should strictly control procurement, consumption and supervision to prevent extravagance and waste, and at the same time put forward some reasonable suggestions.
(2) actively do a good job in copywriting management. I have been mainly engaged in office work for the past six months, and I soon got used to the copy management of _ _. I have mainly done the following work: 1. Data entry and document arrangement. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements. The second is file management. After arriving at the management office, the systematic and standardized classified management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting to classify and file the files, and do a good job in the registration and management of the files in and out of the warehouse.
(3) Do a good job of greening and maintenance seriously and responsibly. The greening work of the community was given to me in June+10, 5438. For me, this is the first time. Due to the lack of professional knowledge and management experience, there is a shortage of greening workers at present. Now it is winter, and the situation of greening work in residential areas is more severe. I have mainly done the following two aspects: First, do a good job in the daily maintenance of community greening. The second is to carefully check and accept the handover.
Three. Main experience and gains
After working in _ _ _ _ for half a year, I have finished some work and made some achievements. To sum up, I have the following experiences and gains:
(1) Only by putting yourself in a correct position and trying to get familiar with the basic business can we adapt to the new job as soon as possible.
(2) Only by actively integrating into the collective and handling all aspects of relations can we maintain a good working condition in the new environment.
(3) Only by adhering to the principle of implementing the system and carefully managing the financial accounts can we fulfill our financial responsibilities.
(D) Only by establishing a sense of service and strengthening communication and coordination can we do our job well.
Fourth, there are shortcomings.
Due to less work practice and lack of relevant work experience, the work of _ _ years has the following shortcomings:
(1) I don't know enough about the contents of the Property Management Service Fee Agreement, especially about some previous charges;
(2) The cost of dining in the canteen is relatively high, which is easy to grasp macroscopically and difficult to control microscopically;
(3) The greening work situation is grim, and community greening management needs to be strengthened.
Verb (abbreviation of verb) Work plan for the second half of the year
In view of the shortcomings in this half-year work, in order to do a good job in the second half of the year, the following aspects are highlighted:
(1) Actively coordinate with Hongya Company and the owner to further straighten out the relationship;
(2) Strengthen the study and improvement of business knowledge, innovate working methods and improve work efficiency;
(3) Managing money and accounts, and controlling current account expenditures;
(4) Do everything possible to manage the canteen and handle the relationship between cost and food;
(5) Do a good job in greening and maintenance of residential areas.
Summary of property work in the first half of the year 3
In the first half of the year, with the leadership and help of blue lagoon County Management Office and the strong support of the owner Fang Jintai Company, the Property Management Office developed steadily, the quality of management services was strengthened, and its reputation in this project was steadily improved. The work of _ _ in the first half of 20__ is summarized as follows:
First, according to the actual situation, the existing rules and regulations and operating procedures have been revised.
_ _ As a large-scale outsourcing project of the company, I have no fixed management template and work experience before. _ _ All employees timely adjust the existing problems according to the existing actual situation. Several typical events are summarized as follows:
1. Security Department's verification of foreign workers and control of petitioners: In the past, foreign workers and petitioners were not registered, and soft measures such as patrol post follow-up and repeated inquiry were taken. After experiencing two emergencies and listening to the suggestions of the leaders of the relevant departments of the Administrative Committee, the office made corresponding adjustments to the identity verification of the outsiders in the security office. First, it strengthens the ability of the security department to identify people and vehicles. Secondly, those who refuse to register and make trouble without reason will not be released, and the security room will be notified for handling.
2. Meeting group: Due to the rising weather temperature, the frequency of drinking water in the meeting room of Building _ _ is gradually increasing, and the required mixing interval15min/time can no longer meet the drinking water requirements of meeting personnel. In view of the above problems, the property management office put forward the requirement of shortening the mixing interval and adjusting it to _ _ minutes/time. After a recent period of observation, the participants' requirements for water mixing gradually decreased, and good results were achieved.
3. Cleaning: As the administrative office building in the Economic Development Zone, there are many visitors from all walks of life in the _ _ building, which also affects the cleaning work to some extent. 20 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ In view of this situation, UNHCR has also made adjustments. When there are many participants in the rainy floor, the bathroom will be the focus of cleaning from time to time, and a cleaning sign-in desk will be set up in the bathroom.
4. Engineering: About 20 _ _ _ _ years ago, CMC entered a new peak of attracting foreign investment, during which delegations from many countries and large foreign companies visited. Because the elevators run in parallel, people can only take one elevator at a time when they get on and off the elevator, which greatly affects the time for people to go upstairs for meetings. In view of this reason, the office promptly asked the engineering department to deal with the elevator parallel device. After several times of practical use, it was found that the use effect was obvious and the leaders of the management Committee reflected it well, so the office incorporated the process of canceling the parallel elevator device into the preparation plan for the large-scale meeting when the floor was held.
Second, coordinate the management committee, Jintai Company and the construction party to rectify the remaining problems.
Because our company is a property escrow unit, we also need to pay attention to ways and means when asking the construction party to rectify and maintain. Property management companies can only talk about the superficial phenomenon of engineering problems and try to avoid the causes of the problems. After the problem occurs, if we can't solve it through coordination, we can seek the resources of the owner and relevant departments to coordinate and deal with it together. For example, the problems left over from the relationship between the previous project design and the work interface, the construction units shirked each other, and the project repair progress was slow, so coordinating the management Committee, Jintai Company and the construction party gradually became a focus of the customer center. Through the unremitting efforts and coordination of the customer center, in the first half of 20 _ _, a typical rectification problem was solved, and the responsible persons were identified for two unresolved problems, and rectification opinions were obtained.
1. Wall rectification of archives: As the storage center of confidential documents in the Economic Development Zone, the archives have higher requirements on indoor temperature and humidity. For various reasons, the rooms on the first floor of the archives are generally damp and moldy. In the first half of 20__ year, the archives were ready to move in formally, but due to the differences between the design unit and the construction party on the working interface, there was no rectification. By customer
With the support of the Management Committee, our center coordinated the construction party to rectify the moisture-proof problem of the archives after reflecting with the relevant leaders and owners of the Management Committee, and now the moisture-proof problem of the archives wall has been solved.
2. Rectification of glass ceiling leakage in the North Building: In the first half of 20__, the glass ceiling leakage was particularly serious, which was not handled by the civil construction party and the lighting construction party, resulting in the suspension of the use of the conference room on the third floor for three days. After our coordination, organize all construction units to check and analyze the reasons on the spot, and finally determine the responsible party and solve it in time.
3. Rectification of dual power supply in power distribution room: The configuration of dual power supply conversion device was not considered in the original construction design of the information center of this building, which led to the failure of the computer center of the information center room to work normally during the power outage, which greatly affected the normal office order of the development zone. The office also raised the problems left over from previous intervention and received instructions from relevant leaders to solve them. After coordination between the office and all parties, the problem of dual power supply has been solved.
4. Rectification and determination of dead plants in the outer ring: Due to the maintenance of the previous construction party, some tropical trees in the outer ring have been in poor growth. After the warranty period of the construction party, we also entrusted a professional maintenance company to carry out outsourcing maintenance. After 20 years of cold winter, some trees in the Outer Ring Square died, which seriously affected the landscape of the building. The office explained the situation by reporting to the relevant leaders of the management Committee, and also analyzed the causes of plant death with the plant suppliers in the outer ring. Under the leadership of the Management Committee, Jintai Company, the Property Management Office and the construction party reached an agreement that the plants should be replaced by the Management Committee at an appropriate time according to their own survival characteristics.
5. Adhere to the principle, strictly control the dehumidification effect of air conditioning in the archives, and report the unqualified items of the construction party to the Construction Bureau to urge the construction party to rectify.
Three. Overall working framework for the second half of 2000
Improve various systems and processes-strive to improve the assessment standards of various departments and conduct assessment in combination with the actual situation. Improve the operation documents of various departments to make the work more standardized and professional.
Create two harmonies-a harmonious team and a harmonious building.
Promote great integration-promote the integration of existing resources of _ _ building.
(1) Further optimize the enterprise goal of "providing customers with efficient and high-quality services and influencing their behavior".
By strictly demanding the service assessment of the team leaders of all departments, we will further mobilize all departments to provide satisfactory and fine services for business owners. Improving the satisfaction of enterprise owners is the primary goal in the second half of 20__. The assessment standard will start with the study of owners' needs and take _ _ related standards as the quantitative goal, so as to improve the implementation quality of regular meeting arrangements of various departments, ensure that all departments can achieve the quality objectives, cost objectives and time objectives agreed in the property management contract, and do their best to improve the management service level.
(2) Further build the corporate culture of "being good to you all my life" and create two harmonies, namely, harmonious team and harmonious building.
Due to industry reasons, the quality of employees in the property management industry is uneven, and the composition of employees is complex, with many difficulties, poor health and low education. There are some "vulnerable groups" objectively, which makes our ideological work and employee cohesion still important and arduous. As our employees say, employees' satisfaction with the enterprise is the guarantee of customers' satisfaction with the enterprise, and employees' pride in the enterprise is the symbol of enterprise prosperity. At present, _ _ building is developing well. What does it rely on? Relying on a spirit of perseverance and a team of unity, mutual assistance and progress. In the second half of 20__, we should better strengthen team building and make further efforts to enhance employees' sense of belonging. On the one hand, we should make full use of the company's development, establish a reasonable talent post transfer mechanism, and give full play to people's talents; On the other hand, do a good job in training, let employees adapt to their jobs, enhance their sense of belonging, and then enhance the cohesion of the building. We should carry forward the working atmosphere of mutual help, mutual respect and love, mutual humility and mutual understanding, and build a harmonious team.
(3) Further promote the integration of existing resources, and improve the management ability of team leaders, the working ability of professionals and the learning and innovation ability of all employees.
Integrating resources to speed up talent training is divided into two steps: first, cultivating and improving the working ability of the current team leader, learning management, cost control, and coordinating and solving contradictions in all aspects. Companies should organize training according to their own conditions, and individuals should strengthen self-study. The second is the training and reserve of management and professionals. It is necessary to make use of the existing talent resources and adopt the methods of passing, helping and bringing. As the saying goes, "there is specialization in the technical field". For those employees who are good at learning, it is necessary to adopt the form of "assigning tasks, pressing indicators and producing talents", worshiping the master and bringing apprentices one by one to speed up talent training. Improve the performance appraisal and incentive mechanism, objectively evaluate employees' work performance according to their responsibilities and plans, and ensure the enthusiasm of the team. It is necessary to strengthen the management ability of the team leader and build a core team with fighting capacity for the company through effective training and exchange.
Summary of property work in the first half of the year 4
Looking back on the work in the past six months, under the care of the leaders at all levels of the group company, _ _ company has always done all the work with full enthusiasm, carried forward the spirit of caring for their posts and dedication, successfully completed all the work and achieved good results. The work in the past six months is summarized as follows:
I. Customer Service Department
1, charged work
The focus of work in 20__ years is the collection of fees. The property management fee of _ _ _ _ _ _ _ _ _ _ _ _ _ _ Yuan has been collected. Due to the problems left over from the project, some owners delay or refuse to pay the property management fee and some related expenses under various excuses. The service center of the management office patiently, deeply and meticulously completes the work of each owner: coordinating all departments in time to solve the problems existing in the owner's room; Visit the owner frequently, understand the owner's needs and follow up in time, and get the praise and recognition of the owner, thus improving the charge rate.
2. Owner (tenant) satisfaction survey and complaint handling In the first half of this year, the service center of Matsui Property Management Office closely followed up the maintenance work. According to the actual situation, pay a return visit to the owner and record it in the file.
(1) Hold regular working meetings every Tuesday. While summing up the work, actively and fully listen to the voices, opinions, rationalization suggestions or criticisms of grassroots employees.
(2) Conduct team activities irregularly. Organize employees to carry out health care publicity, care for the surrounding environment of the community and other activities to enhance the cohesion and centripetal force of employees.
3. Community activities.
In the first half of the year, in addition to solving the immediate problems of the owners and providing them with good services, whether the service center of the Property Management Office has carried out community activities suitable for the owners is also an important factor. A series of community activities were carried out respectively: according to the needs of the majority of elderly owners, we tried our best to arrange venues for them, and provided an entertainment place for the elderly owners outside the restaurant, which was well received by the elderly owners.
Second, the order department.
The main work of the order department is to do a good job in the "three management" of public security management and fire management. First, in terms of public security management, since June 65438+ 10 this year, management has been strengthened, and a number of management schemes have been formulated to control the posting of advertisements in the park and cooperate with relevant departments to relocate all kinds of furniture and other items for the owner's home.
Second, in the traffic management, since June 5438+ 10, we have done a good job in the charge management of vehicles entering and leaving the underground parking lot, and increased the inspection, supervision and registration management of vehicles entering and leaving the underground parking lot in the community.
Thirdly, in the fire management work, from June 5th to 10, the company conducted a comprehensive inspection of the fire fighting equipment in residential buildings, and made effective fire accident records.
Three. Environmental Maintenance Department (Greening and Maintenance, Sanitation and Cleanliness)
First, in the greening and maintenance work, in the spring, the flowers and trees in the garden should be carefully maintained, and water should be sprayed regularly, paying attention to the details. According to the actual surrounding terrain and the growth habits of seedlings, some seedling varieties in the garden should be replaced. Moreover, in the maintenance work, fertilization, spraying and even watering are the right medicine.
Second, in the work of environmental workers, employees should be trained first. Every day, inspectors will supervise and follow up the sanitation and cleanliness of environmental workers' areas, supervise and correct their unreasonable operations, solve problems in time when they are found, and urge their environmental protection work to meet the company's standards and requirements.
Four. Work plan for the second half of the year
1, carry forward the corporate culture of property management, build a brand of property management, and strive to bring property into the formal management track.
2. Further improve the internal attendance management system, improve the quality of employees, present a good image of the enterprise, and strive to complete various tasks assigned by superiors. The collection of residential property fees has reached a new level, and the tasks assigned by the company leaders have been successfully completed in the first half of the year.
3, to carry out staff property management professional knowledge training, enhance staff awareness of property management services.
Summary of property work in the first half of the year 5 pages
In the first half of the year, according to the guiding ideology, objectives and requirements of the company's 20-year work, the property management branch followed and carried forward the business philosophy and work theme of "relying on the main business, serving the main business, putting people first and managing details", closely focused on the strategic thought of "seeking survival by service, seeking benefits by management and seeking support by contribution", and with the care and support of leaders at all levels and departments, paid close attention to basic management and constantly reformed and innovated. The work summary report for the first half of this year is as follows:
I. Main work contents
1. Strengthen system construction and standardize management system.
In the first half of 2006, focusing on standardizing service behavior and improving service level, the Property Service Branch revised and improved the Property Service Management Manual, organized employees to learn, and supervised and inspected the implementation, and used the Property Manual to standardize employees' behavior, order, service and workflow. In addition, the property management branch has also compiled various internal management systems, such as the emergency plan for safety accidents and the management measures for food purchase acceptance, and improved the commitment system, the accountability system for breach of contract and the post responsibility system, so that most of the work of the property management branch has rules to follow.
2. Greening and cleaning are comprehensive and thorough.
(1) Pay equal attention to maintenance and construction, further beautify the factory environment and improve the greening level of the community. On the basis of regular lawn maintenance management, such as weeding, spraying and pruning, and strengthening the environmental sanitation cleaning of the factory area, the greening personnel in each property service area completed the task of replanting lawns, including 32,683 square meters of clean factory area, 3,200 square meters of living area, clean area 2 and clean area 3. There are 65,438 trees, shrubs, flowers, etc. In the first half of this year, 65,438 alfalfa plants were planted. The survival rate is above 95%
(2) The community is clean and tidy. The property team leader supervises the cleaning quality of the service area every day, insists on checking the specific implementation of the service cleaning personnel's work in accordance with the service cleaning operation procedures, regularly cleans and maintains all corners inside and outside the service area, and handles problems in time when found, so as to ensure that the service area is clean and tidy.
3. Strengthen catering management and standardize business order. In order to create a good dining environment for all the dining staff, with the cooperation of the leaders of the branch and the heads of various catering departments, we made great efforts to do a good job in catering services with the focus on business order management, and established a new image of the catering department. On the one hand, it improved the management and service experience of each catering department, on the other hand, it rectified the illegal problems of each catering department.
4. The housing management is meticulous. In the first half of the year, the property management branch carried out regular, institutionalized and standardized management of residential houses in strict accordance with the company's requirements.
(1) Strict handover procedures. At the same time, the problems found in the process of house inspection and furniture quality problems are properly rectified and maintained.
(2) Management and maintenance are in place in time. The captains and security guards of each property team patrol and maintain the community every day to ensure that the appearance of the house is clean, the external walls and stairwell walls are basically free of stains, and the house is clean and tidy; Regularly check the heating, water supply and drainage, gas and other pipe networks in the house, and rectify in time when problems are found.
(3) Daily facilities are well maintained. Since the first half of the year, various property teams have regularly maintained various facilities and equipment, keeping them in good condition and ensuring the normal operation of property services.
Second, the construction of labor force.
1. Strive to build a learning enterprise: First, mobilize employees to study by themselves, and use books, television and the Internet. Second, learn from the good management methods and experiences of other units, find their own problems and solutions, develop innovative potential, constantly improve the management methods of property service personnel, and gradually strengthen the service level and development ability of property services.
2. Vigorously strengthen staff training. According to the actual situation of employees, organize employees to conduct training and assessment regularly. Mainly focus on management knowledge training, professional skills training and pre-job training to improve the ability and quality of employees in all aspects;
3. Do a good job in the ideological education of employees.
Through simple and simple education, it is the factories and companies that need us to provide various property services, so that everyone can work here. It is necessary to make employees realize the importance of work, educate some employees who muddle along at work, master the ideological trends, and help them change their bad habits of not going to work well.
Third, the situation of safe production
On the basis of implementing the safety responsibility system and prevention plan, strengthen the safety management of the factory. Property service branch firmly establishes the idea of "people-oriented, safety first", always puts safety work in the first place in all work, incorporates safety work into daily work and makes unremitting efforts. Safety objectives and responsibilities are implemented at different levels, and the safety responsibility system is established and improved. Strengthened the sense of safety responsibility. According to their own characteristics, various property teams and restaurants have compiled emergency plans for safety accidents, and organized learning and drills. In the first half of the year, the property branch organized all employees to investigate potential safety hazards, and organized a major safety inspection, promptly rectified the problems in the inspection, and tried every means to eliminate various potential safety hazards. In addition, the supervision of community safety management has been strengthened to ensure the safety and stability of the community.
Fourth, the problems existing in the work
1. Some employees relax themselves, their sense of responsibility and crisis declines, their motivation is insufficient, and their thoughts are outdated and rigid, making it difficult to adapt to the present situation and future development of property services.
2. Individual departments have not established the concept of active service and lack service awareness. Service quality and service level need to be improved.
3. Employees' awareness of safety in production is weak, and there are still illegal operations in their work, which need further education.
4. There are still many shortcomings in the Operation Manual for Property Employees, such as imperfect contents, inaccurate working standards and unrealistic working procedures. In particular, the catering part is too simple and needs to be further revised and improved.
Verb (abbreviation of verb) Work plan for the second half of the year
1. Improve the property sub-volume of the property employee operation manual.
2. Write the catering fascicle of the Operation Manual for Property Employees.
3. Strengthen the education of employees' awareness of production safety, and often organize risk identification and emergency drills.
4. Improve and implement the rules and regulations of food management and oil depot management.
5. Insist on rolling service skills learning and training, mainly from the aspects of employee service etiquette and behavior norms, so that employees can learn to smile and serve. Enhance the image of property services.
6. Strengthen the management of catering hygiene to ensure that no food poisoning incidents occur. All staff of the property branch will unite as one and make persistent efforts to complete various tasks throughout the year!
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