Through reading Yu Shiwei's "Effective Communication", I feel deeply, which has certain reference significance for both enterprise management and school management. One of the key factors affecting the success or failure of schools and enterprises is people, and what affects people is whether they can communicate effectively. The result of "orders from above, demands from below" will directly affect the effect and result of the implementation of government decrees. Sharp tools make good work. It can be seen that effective communication has become a sharp weapon for schools and enterprises to operate. Therefore, as a principal, we should do the following:
1. As a school administrator, you should look at the overall situation and not be self-centered. The development of the school is inseparable from the fact that every employee can't be arrogant and think that his own idea is the answer, which will make people feel disgusted and easily form more obstacles in the communication process.
2. Learn to care about others. Caring is a sincere emotion from the heart. Learn to care, you learn to be a man and learn to survive. In the process of communicating with others, especially colleagues, we should always pay attention to the state and difficulties of others and help them solve them in time, so that the cohesion of the team will gradually increase. If you care about your students, they will be close to you, so that they will like your class and improve their study, which will lead to a positive reaction of migration: kiss their teachers and trust their ways.
3. No matter your colleagues, superiors and subordinates, you should actively communicate, and report the progress of things to him in time whether there are any problems or not, so that the superiors can solve the problems in time and adjust the whole incident.
As a principal, we should serve teachers and students well, and communicate with a good attitude should always run through our daily work. Treat every teacher and student with a positive attitude, care about the problems they can care about, and help those teachers and students who may be in a hurry to help. Only by being honest with each other can we generate trust, so that in the next communication, communication will be very harmonious. Therefore, when we can be kind to others, not selfish, and don't want to express ourselves everywhere, but stand in the position of others, consider others with a good attitude, care about their needs, respect others from the heart, and maintain a sincere heart to communicate with others, then communication with others will open a window.
In fact, communication is a science and an art. Communication is not persuasion, but infection, image display, and a manifestation of consistency between words and deeds. Let's start by listening to others with a positive, caring and positive attitude, let effective communication improve our work efficiency, let us finish our work more efficiently, and contribute our due strength to the comprehensive completion of various tasks in the school.
(2)
Recently, I carefully read Dr. Yu Shiwei's Effective Communication, and I was deeply touched.
Communication is a big topic, and it is also an extremely important thing for individuals and units. Communication plays a very important role in the success of a person and a unit; 2 1 century is a century full of competition. As a professional technical worker, one should not only have solid professional technical ability, but also establish good interpersonal relationships with leaders and colleagues. Therefore, improving the art of personal communication and managing interpersonal relationships have become an important part of his career success.
Dr. Yu first expounded the purpose of corporate communication. First, communication is to control the behavior of members and see if employees do what you mean. You don't know if you don't communicate. The second is to motivate employees and improve performance; The third is to express emotions and share frustration and satisfaction; The fourth is to circulate information, strengthen your information and prevent information from being broken.
Three elements of communication: mentality, care and initiative. Taking care as the starting point, pay attention to each other's situation and difficulties; Pay attention to each other's needs and inconveniences; Pay attention to each other's pain and problems. For example, patients in our department require us to have shorter treatment time, better curative effect and lower cost. So put yourself in the patient's shoes and treat them as relatives. In this way, the communication between doctors and patients can find the focus of attention, and the communication can be carried out smoothly, eliminating obstacles such as selfishness, ego and arrogance in communication. It is not enough for effective communication to have mentality and care, but also to have initiative, that is, active support and active feedback. For hospitals, patients will be very grateful to actively provide information and other support to patients. As a hospital employee, it is helpful for colleagues to understand and support each other by actively feeding back information such as work progress to superiors and colleagues. It can be seen that the correct communication mentality and proactive communication methods are helpful to reduce misunderstandings and promote work. The three elements of communication are worth studying, grasping its essence and improving communication skills in practice.
Many times we feel that we have nothing to say with others, and we are afraid to communicate with others, especially with leaders. Now, I think there may be such a reason: on the one hand, I am not active enough. When you take the initiative to do something, your emotions will be mobilized and your thinking will be more active. On the other hand, I am not prepared for the topic of communication. When communicating with people, you should listen more and talk less, at least listen first and then talk. You should master the skills of listening. Don't interrupt the other person casually, concentrate, criticize, stand in the other person's position and control your emotions. We also need to have the ability to listen, listen before problems appear, and capture communication information in each other's words.
If a team doesn't communicate, we can't understand the work progress between colleagues, and we can't understand the management ideas. Without communication, it is impossible to coordinate the work well and do a good job, so the team is scattered. Learn communication skills, the world will become better, the society will be more harmonious, the team's combat effectiveness will be continuously enhanced, and the cause will be more advanced; Therefore, communication is not persuasion, but infection, an image display, and a manifestation of consistency between words and deeds.
There is a saying in Dr. Yu's lecture: The more you learn, the smarter you become. Communication is an art, which needs us to learn. Tell yourself: listen, think, care about others and communicate actively.