On July 27th, 2065438+00, accompanied by paul tse, a member of the Legislative Council, and Zhou, the boss of Kincaid International Tourism, a Hong Kong female tour guide who aroused widespread concern in society for insulting mainland tourists, explained the incident to the media for the first time, attracting a large number of media interviews.
Li Qiaozhen, a Hong Kong female tour guide who was "famous" for insulting mainland tourists for shopping less, appeared nearly two weeks after the incident broke out. She apologized to Hong Kong people and mainland compatriots in Cantonese and Mandarin several times, but said that the members of the group spoke first and "treated me with some very sharp words". In this regard, Mr. Wang, a group member in Anhui, stressed that no group member angered her with words. "She said we bought less things." It is understood that seven of the group members have formally complained to the Anhui Provincial Tourism Bureau. From July 26th, for three consecutive days, thousands of Guilin tour guides held a large-scale sit-in in front of the Guilin Municipal Government to protest that an article published by Guilin Daily would cause the tour guides to lose their jobs. On the evening of the 29th, the visiting tour guide was suppressed by thousands of armed police and riot police. During the conflict, 4 18 tour guides were arrested, and many tour guides and passers-by were beaten and injured by armed police armed with electric batons. It is said that a pregnant woman who was pregnant for 4 months was beaten and aborted. At about two o'clock in the morning, all the assembly leaders were driven away by the authorities.
Guilin Daily published an article that angered the tour guide.
The reason for the large-scale gathering of tour guides is that on 26th, a reporter surnamed Liu from Guilin Daily wrote an article entitled "Guilin launches special rectification action, pointing at illegal travel agencies and tour guides", and announced the reserve prices of various scenic spots in Guilin. Tour guides in Guilin believe that the article seems to expose the shady tourism industry in Guilin, but after this article is published in a large space, many tour guides who suffer from unequal treatment will not survive. This led to large-scale protests by tour guides.
Mr. Li of a tour guide company in Guilin said that the biggest complaint of tour guides is that they have a fixed salary and hope to have social and old-age insurance like other workers. This is their minimum requirement. The tour guide here has no salary and insurance, but also has to pay the head fee and management fee. It's stressful. The newspaper reported the bottom line of their lives, and they protested when they couldn't stand it. At 4 o'clock on the afternoon of the 29th, tour guides came to the entrance of the municipal government one after another, demanding the answers promised by the government the day before yesterday, but no one from the authorities came out to negotiate with the tour guides. During this period, someone sneaked into the team and handed a small note. If the note was threatened, everyone tore it to pieces.
400 tour guides arrested and detained 100.
Miss Huang of a tour guide company in Guilin said that she was at the scene at 8 o'clock in the evening, and the situation was particularly bad. First, the armed police and riot police were dispatched. Hundreds of military police entered the city government one after another, and some people were ambushed inside. It is reported that the government transferred thousands of armed police and riot police from Guangxi. At 8: 30, 10 more buses arrived at the station. The police and riot police arrested 4 18 tour guides and the masses and took them to Guilin Education Center School by bus. In advance, the government has done a lot of preparatory work, printed a lot of forms, and asked these arrested people to fill in their ID numbers and occupations, as well as write a letter of guarantee.
Miss Huang said, "Don't take part in illegal gatherings in the future. Now more than 300 people have been released, and more than 100 people have not been released. If there is a tour guide card, it will be sponsored by the leader of the subordinate unit. If there is no affiliated unit, the tour guide company will take the lead, and ordinary people will be brought back to education by the district government in batches. My friend in Xiangshan District has not been released yet. "
Miss Huang described that after 10, the authorities began to impose martial law on the municipal government road, saying with a loud speaker,' You are an illegal assembly ...' and began to pull the cordon. There was no entrance or exit, so five riot troops began to move around. 1 1, the police did not allow the tourism professionals who came to the rally to enter, and the participants of the rally began to shout slogans such as "Apologize (I want the reporter to apologize)" and "We want to live" and rushed to the cordon; 1 1: 20 or so, the authorities were forced to lift the cordon.
Police brutality, pregnant women were beaten, resulting in miscarriage.
Because Miss Huang walked fast, she walked out of the cordon. At that time, many people shouted slogans, and riot police began to beat people with electric batons. A tour guide who was beaten said: "A tour guide who was pregnant for more than three months was beaten, resulting in miscarriage. An old man was beaten with blood all over his face. At that time, no matter who it was, no matter whether anyone saw it or not, it was taken away, and even people outside the warning line were chased by the military and police. "
Government prevarication
Mr. Li of the tour guide company said that around 10, the bosses of various tour guide companies sent text messages to their employees, asking them not to petition in violation of regulations and to go back to an emergency meeting, but most tour guides ignored them. The government wants to escape this matter, and the tour guide company will solve this problem, but the tour guide will not buy it. Until one o'clock in the morning, a local deputy mayor was present to negotiate with the tour guide to solve the problem. At about two o'clock in the morning, all the assembly leaders were driven away by the authorities.
The reporter called Guilin Tourism Bureau to inquire. A young lady said that a small number of tourist guide petitions were quickly resolved, and Guilin has returned to normal and has not been affected.
The reporter called the Guilin tour guide company to ask, and a lady said that the leaders had all gone to the meeting. This question should be asked in detail.
The reporter called the Guilin municipal government to ask, and a male staff member said, "I don't know this." The reporter then asked if the leader was there. The other party immediately said: "The leader is not here, and everyone has gone to work."
The reporter called the Letters and Calls Office of Guilin Municipal Government. A staff member surnamed Ma said that it was not clear about this matter and other colleagues went out.
Guilin Tour Guide Company collects 600 yuan management fee.
It is reported that there are tens of thousands of tourists in Guilin. They have no salary, no benefits and no holidays. These tour guides need to find a company to take the tour guide card exam. The affiliated unit is Guilin Tour Guide Company. Mr. Li said that this is a subordinate unit of the Tourism Bureau, which collects 600 yuan for tour guide management fees every year, doing nothing for one year, only collecting money, unlike what they said, recommending travel agencies to tour guides, and so on.
It is understood that due to the chaotic management of the domestic tourism market, tour guides can't get a penny from higher authorities such as travel companies and tourism bureaus. On the contrary, in order to take a tour group, they pay a lot of headcount fees (spend money on group tours) and management fees in advance. You have to pay a certain annual fee to the Tourism Bureau every year. The money of tour guides can only be earned from the difference between tourists entering the scenic spot, without any income guarantee, and they live in fear of losing money with the group.
The tour guide shouted grievances on the Internet.
Because of public opinion and people's ideas, some unscrupulous operators were slaughtered during the tour, and the tour guides got extra points and kickbacks without authorization, so they blamed all operators for the problem.
Miss Huang said that 95% of the travel agencies in Guilin do not behave as reported in the newspaper, but some tour guides have poor professional ethics. But this reporter reported that it is unfair to kill a boatman with one stick and push all travel agencies and tour guides to the same front.
Miss Li, the tour guide, said that many tour guides are affiliated with travel agencies, with no salary and no insurance. The travel agency she affiliated didn't give her a penny, and she had to pay a certain deposit. Due to the competition in the industry, in order to attract customers, the fees of travel agencies have dropped again and again, and there has also been a phenomenon of "zero tour fee" or "negative tour fee". Some tour guides lose money or get less money. But both domestic and Guilin people think that tour guides earn more money.
A tour guide netizen said that he goes out early and returns late every day, enduring the wind and the sun. Sometimes, even if they have countless troubles in their hearts, they should greet their guests with a smile. They earn hard money, and they all say that tour guides are black. But who knows what tasks and indicators the following travel agencies have? If they can't make money, they won't even have the next job opportunity.
B tour guide netizens said that you (the government) collect money every year, but didn't see what you did! The source of our life was easily sold, what did you do at this moment! The money collector is really a bastard! Tourism is the underworld! Guilin municipal government is a robber! !
C tour guide netizen said that today it was confirmed that several colleagues were arrested for no reason. The most angry thing is that one of them was arrested at the same time, and there was a child under one year old at home. Who will feed the milk?
D tour guide netizens said that the tour guides gathered together to discuss a statement, and the municipal government promised to give an answer the next day! The answer is: mobilize large-scale troops from other places! Tear gas, batons and shields are all ready, which makes people shudder!
It is required to address the impact of this event.
The report of Guilin Daily triggered a large-scale gathering of tour guides, drivers and travel agents. They hoped that the authorities would solve the problem as soon as possible and demanded an apology from the reporter who wrote the article (1). (two) the establishment of tour guide salary and welfare system; (3) Solve the impact of this incident.
Miss Huang said that on the 29th, the newspaper published a small letter of apology in Guilin Daily, which was the size of a cigarette case, but the reporter's report had seriously hurt the living environment of the tour guides.
According to the on-site tour guide, during the whole process, everyone didn't fight, just defending their legal rights. But the government departments looked on coldly, and some leaders promised to give an answer, but they didn't. The on-site tour guide shouted that the government was a liar and didn't stress honesty. What made them most angry was that a mayor in charge of tourism came out and said, "That newspaper has nothing to do with him." But this is the party newspaper in Guilin!
It is reported that this is the large-scale rights protection of tour guides in Guilin after the rights protection of tour guides in Zhangjiajie, Jiuzhaigou, Hainan and Yunnan. Their banner reads: "We want to live, we want to eat and protect the interests of tour guides."
It is reported that at 4 o'clock this afternoon, the tour guides will continue to gather in the city government and wait for the government's reply.