Strictly abide by medical and health management laws, regulations, rules, diagnosis and treatment nursing norms and routines, observe medical service professional ethics, improve service attitude, establish a good doctor-patient relationship, and prevent medical disputes.

Strengthening quality management and plugging loopholes are effective measures to prevent medical disputes.

Improve the writing quality of medical records and various medical documents and strengthen management.

Improve the service style, medical quality and service attitude, effectively improve the level of medical technology and reduce the occurrence of medical disputes.

To implement informed consent, hospitals should guard against medical disputes at different stages of medical activities, and make clear the purpose of medical service contracts, the development and prognosis of diseases, the damage characteristics of medical services and the risks of medical service contracts according to the actual situation of patients from beginning to end.

legal ground

According to Article 46 of the Regulations on Handling Medical Accidents, both doctors and patients can resolve civil liability disputes such as medical accident compensation through consultation; Unwilling to negotiate or if negotiation fails, the parties may apply to the administrative department of health for mediation, or directly bring a civil lawsuit to the people's court.

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