The main inspiration for sales comes from customers. How to explore the available resources from thousands of different customers in Qian Qian needs careful consideration and exploration. In short, just use your heart! . E-commerce is the direction and inevitable trend of business model development, and online entrepreneurship is a very good choice. However, how do these big online sellers face the current development threshold and how will the online shopping market develop in the future? Manager. I interviewed Feng, the owner of the Heart Blue T-shirt in Jinguan Store. The shopkeeper introduces the shopkeeper: Feng Title: Heart Blue T Through the words of the founder shopkeeper: "Only by heart can we innovate and competition can we develop", which is the slogan of our team. The main inspiration for sales comes from customers. How to explore the available resources from thousands of different customers in Qian Qian needs careful consideration and exploration. In short, just use your heart! . Manager's network: In the eyes of general Taobao stores, the golden crown is already a miracle, while the double golden crown is an unattainable height. Can Feng always tell everyone how you created this miracle step by step? Lan Xin: My husband and I started to do Taobao when we were in college. At first, I just bought things online. I bought a lot at once and often. There are a lot of them that can't be used up later. I'm worried. By chance, a friend who made Taobao didn't want to do it. He knows that I have a lot of cosmetics online and wants to transfer the store to me. I thought, well, I'm worried. So I started doing it. At first, I just worked part-time, earning some living expenses and tuition, attending classes during the day and doing it at night. Many classmates and friends helped to promote it, and later it gradually became bigger and developed into a small family workshop, so the family began to help. I didn't start hiring until I was really busy. At first, one or two people got bigger and bigger, and there were more and more people. There are more than 70 people now. Now we are working hard to develop in the direction of corporatization and regularization. Manager's Network: For our current online shop novices, many of them have encountered great difficulties. Can you tell me about your mental journey in the early days of opening a store? What kept you going? Heart blue T-head: Don't worry, we must grasp our own development direction, start from ourselves, provide good service, satisfy every customer, find the right promotion target, spend money and energy on ideas, and don't worry. In recent years, the development of C2C e-commerce in China is mainly based on Yi Bei, Taobao and Paipai. Taobao is a leading personal online C2C trading platform in China. What is the development prospect of C2C platform in China and the development trend of C2C/B2C? Manager Network: What do you think if you predict the pattern and development trend of C2C/B2C? Is it competition or Taobao that stands out? Heart Blue T-penetration: Offline operation will be severely impacted, and C2C/B2C will move towards the realm of purity, purification and absolute integrity. The network is developing fast, new and changing. If we can seize the opportunity and seize the market, it is not a problem for Taobao to stand out. Manager Network: What do you think of the development trend of online shopping? Xinlan T Tong: The future of online shopping will have a greater impact on offline, occupying a larger market, and the future is immeasurable. Of course, as the operator of this platform, Taobao has the responsibility to make it healthy, perfect and sustainable. This is what we expect.