A. 1 Personal address (such as old man, aunt, comrade, host, lady, young lady, child)
hello
Please come in, sit down, please.
A .4 Please wait a moment.
A .5 thank you
A .6 sorry
Please forgive me.
A .8 sorry
A .9 that's all right
You're welcome.
A. 1 1 Please wait in line.
A. 12 please rest assured.
Glad to be of service to you.
Please read the instructions first.
If you have any wishes, please let me know.
A. 16 sorry, please keep the environment (indoor) clean (no smoking).
Please tell me your requirements.
A. 18 What can I do for you?
A. 19 I understand how you feel.
I will try my best to help you.
A. 2 1 Please fill in the form as required.
A .22 Ask if you don't understand anything.
.23 caliber. Sorry to keep you waiting.
Point 24. You're welcome.
A .25 Please rest assured.
26: 00. We will help you.
Please leave your comments.
Take your time at 8: 00.
Please go. Bye.
Serving you at 30 is what I should do!
A .3 1 Your demand is my duty.
A .32 Treat the host (owner (user)) with appropriate language, gentle tone, kindness and nature.
Service taboo
B. 1 There are contemptuous and insulting titles, such as: old man, old woman, mental derangement, etc.
Hey, what's up?
What are you yelling about? Wait a minute.
B.4 cut the crap and say it quickly.
It's none of your business (mind your own business)
Hello, I'm calling you.
B.7 is none of my business.
B.8 what's the hurry? We haven't gone to work yet.
B.9 find someone else, I don't care.
B. 10 stick it on the wall and see for yourself.
B. 1 1 You are in a hurry. Why didn't you come earlier?
B. 12 I've told you several times, why can't I make it clear?
B. 13 What's the hurry? Can't you see I'm busy?
B. 14 What can you do (it's up to you)?
B. 15 can't you see it's almost time to get off work? What did you do in the early days?
B. 16 Are you bored?
Come back so late tomorrow.
B. 18 You ask me, who do I ask?
B. 19 this matter is not my responsibility. Go to our leader.
Do you have any questions?
B.2 1 You are so wordy.
Who are you looking for? He's not here. I told you, he's not here. Are you deaf?
B.23 If you have any complaints, ask the leader.
B.24 This is my attitude. If you dare, you can sue.
What's the name of B.25? Wait a minute.
B.26 This is my attitude. What happened?
B.27 is not my responsibility, I don't know.
B.28 I don't know. If you ask me, who will I ask?