Internal:

1, calm the heart

Under the epidemic situation, the way enterprises treat employees directly affects the whole organizational atmosphere and work output, and also reflects the size of a company structure. Pay attention to the health of employees and provide necessary support. The management team will set an example and create a positive atmosphere. Break down the task from top to bottom to each individual, ensure that everyone has something to do, and let employees find a sense of value and existence, so as to invest more efficiently and create greater value.

Step 2 exercise the team

Develop business when the environment is good, and exercise the team when the environment is poor. Do a good job in stabilizing personnel, let business backbones sum up their work experience when the sales task is not so heavy, play a role in the team, record training videos, and improve the quality of the team. When you get busy again, your team can go into battle again.

3. User analysis and strategy combing

The previous work may have been as busy as firefighting, and there is no time to calm down and do detailed user analysis. What are the reasons for the loss of users, what are the trigger points for the return of lost users, which features of users are easier to trade, and which features of users are more difficult to produce? We might as well take this opportunity to analyze the users and sort out the sales strategy, perhaps there will be surprises.

External:

1 and the fate of customers * * *

Communicate with all key customers in a planned way every week, with emphasis on reminding and caring. In addition, we will study the next action plan for each customer, which is highly affirmed by everyone and constantly builds confidence. Think about it, what can you do to help customers now? What do customers crave?

2. Skillful use of Internet tools

During the epidemic, in-depth study of the functions of Internet tools, especially common tools such as WeChat, friends circle, video platform, official WeChat account and self-media. For example, the personnel management and classification in WeChat are very valuable, which is very conducive to targeted maintenance in the later period. At present, the Internet is an important channel for us to keep in touch with our customers.

3. Try new ways to get customers.

High-contact sales should be changed quickly, instead of sweeping the building unfamiliar, they should be replaced by telephone sales. It's best to target customer orientation clearly, find their contact information and call directly. Maybe you will find that this sales method is convenient and efficient. At present, polite intelligent CRM is a sales management tool, which not only supports clue recommendation (enterprise directory query), but also supports customer management and online call.