It is only fair to ask the relevant departments to find out the truth. Judging from the relevant public information, this hotline can effectively solve problems for the people, and the purpose of the appeal can be to ask the relevant departments to find out the truth and return the people to justice. The government service hotline refers to the public service platform set up by local municipal people's governments, which consists of telephone, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. , and specializes in accepting hotline matters.