World Consumer Rights Day
1983, international organization of consumers unions decided to take March 15 every year as the International Consumer Rights Day. This is based on the "President's Special Speech on Protecting Consumers' Interests" delivered by former US President John F. Kennedy in the US Congress on March 1962, in which the famous "four rights" of consumers were put forward for the first time, namely: the right to safety; Have the right to obtain correct information; Have the right to choose freely; Have the right to put forward consumer opinions.
Kennedy put forward these four rights, which were gradually recognized by consumer organizations all over the world and regarded as the most basic work goals. 1898, the world's first consumer organization was established in the United States, 1936, the National Consumers Union was established. After World War II, various organizations have emerged in some developed countries that reflect consumers' interests and demands. On this basis, international organization of consumers unions was proclaimed on 1960.
Since then, the consumer movement has become more active. In many developing countries, some countries have also set up consumer organizations, making the consumer movement a global social phenomenon. More than 300 consumer organizations in more than 90 countries around the world have been carrying out activities.
1962, 15 In March, Kennedy published a special consultation document in the US Congress to protect the interests of consumers, and put forward four rights of famous consumers for the first time, namely, the right to consume safely, the right to be informed of basic facts when consuming, the right to choose and the right to appeal. With the development of consumer rights protection, the four rights put forward by Kennedy and the other four rights determined by the International Consumers Association, namely, the right to meet basic needs, the right to settle disputes fairly, the right to master basic knowledge of consumption and the right to a healthy environment: 1983, and the International Consumers Association designated March 15 as the International Consumer Rights Day every year.
Since then, every year on March 15, consumers and related organizations all over the world will hold various activities to promote the further development of the movement to protect consumers' rights and interests. 1On April 9, 985, the United Nations General Assembly unanimously adopted the Guidelines for Consumer Protection, urging countries to take practical measures to safeguard the interests of consumers. 1984 65438+On February 26th, China Consumers Association was established, and 1987 China Consumers Association joined the International Consumers Association. 1991March 15, the Economic Department of CCTV directed and launched the "3. 15" International Consumer Rights Day, the live broadcast of Friends of Consumers. 201065438+1On October 30th, CCTV Economic Department held a 3 15 party, and the official Sina Weibo.
Purpose of Consumer Rights Day
Choosing such a day as "International Consumer Rights Day" is also to expand publicity, promote cooperation and exchanges between consumer organizations in various countries, attract international attention and promote consumer protection activities. As President Luo Dafang Parkin of international organization of consumers unions said, "People's exchange, product exchange, technology and exchange activities all need our consideration and action on a global scale." She added: "Consumer organizations in every country should participate in the global struggle to protect consumers' rights and interests." When this kind of struggle continues every day, we choose one day every year so that all parties can hear our voice for consumers and gain spiritual motivation to work hard for future tasks. The main contents include: (1) providing information to consumers, educating consumers and improving their awareness and ability to safeguard their own rights and interests; (2) Handling consumer complaints and helping consumers recover losses; (3) Collect consumers' opinions and feed them back to enterprises; (four) to create public opinion, publicize the rights of consumers, form public pressure, and improve the status of consumers; (five) to participate in the formulation of national or government laws and policies on consumers, and to require the government to establish a consumer management system to deal with consumer problems; (6) Establish consumer groups and establish consumer sovereignty.
Theme of Consumer Rights Day
Since 1997, China Consumers Association has carried out "annual theme" activities by determining a theme every year.
The so-called "theme of the year" means that on the basis of widely publicizing and implementing the Law on the Protection of Consumers' Rights and Interests, consumers' associations highlight one aspect every year, strengthen the publicity of protecting consumers' legitimate rights and interests, and increase the intensity of protecting consumers' legitimate rights and interests, so that the work of protecting consumers' legitimate rights and interests will continue to develop in depth.
Slogan of International Consumer Rights Day
1. Pay attention to consumption safety and improve the quality of life
2. Standardize safe production, save resources and protect the environment.
3. Purify the market environment and ensure the safety of consumption.
4. Pay attention to vulnerable groups and protect their security rights and interests.
5. Safeguarding the rights and interests of rural consumers and promoting rural economic development
6. Honest and law-abiding operation, optimizing the consumption environment.
7. Strengthen market supervision and severely crack down on acts that infringe on consumers' rights and interests.
8. Learn the knowledge of consumption, and make consumption scientific, reasonable and civilized.
9. Dare and be good at safeguarding rights and resolutely crack down on illegal business practices.
10. Purify the rural consumer market and actively build a new socialist countryside
1 1. Popularize and improve consumers' awareness and ability of self-protection, and guide consumers to spend scientifically, reasonably and civilized.
12. Protecting the legitimate rights and interests of consumers is the common responsibility of the whole society.
13. The whole society wants Qi Xin to work together to protect consumers' rights.
14. Improve the consumption environment and promote sound and rapid economic and social development.
15. Enterprises are the main operators of the market and the first responsible person for protecting consumers' rights and interests. They should operate in good faith and abide by the law.
16. create a harmonious consumption environment and promote the leap-forward development of the economy
17. Scientific consumption, green consumption, rational consumption and civilized consumption
18. fully implement the consumer protection law.
19. Honesty and trustworthiness are corporate social responsibilities.
20. Protect the health and safety of consumers from harm.
2 1. Guide consumers to spend rationally and promote the prosperity and development of the market.
22. Strengthen consumer rights protection and create a fair consumption environment.
23. Vigorously promote the construction of social credit system.
24. Business operators are required by law to provide and use credit cards.
25. Do a good job in consumer education and improve the quality of consumers.
26. Improve the consumer dispute resolution mechanism and create a harmonious consumption environment.
27. Severely crack down on manufacturing, selling, counterfeiting and commercial fraud.
28. Effectively solve consumer disputes and strive to build a harmonious society.
In order to meet the requirements of the development of the situation, we should establish advanced consumption concepts and consumption patterns.
30. Scientific, reasonable and civilized consumption.
3 1. Do a good job in consumer guide and enhance consumers' rights protection ability.
32. Build a harmonious consumption environment to promote steady and rapid economic development.
33. Promote consumption policies to boost consumer confidence and promote consumer demand.
34. Promote the protection of consumer rights and interests, boost consumer confidence and promote economic development.
35. Protect the legitimate rights and interests of consumers according to law and promote social harmony and progress.
36. Promote and implement the theme of consumption and responsibility.
37. Optimize the consumption environment to promote economic growth.
38. Optimize the rural market environment and promote rural consumption demand.
39. Scientific, civilized and healthy consumer government slogan
40. Protecting the legitimate rights and interests of consumers is the responsibility of the whole society.