Abstract: Enterprise benefit is the fundamental starting point of all economic activities of enterprises, and product quality is the lifeline of enterprises. Without the guarantee of product quality, it is impossible to improve economic benefits. Taking the road of quality and benefit-oriented development is the key for enterprises to change the mode of economic growth, strengthen the foundation and consolidate the foundation, and is also the fundamental policy for the development and progress of enterprises.
Keywords: product quality; Enterprise performance
Enterprise benefit is the fundamental starting point of all economic activities of enterprises. Only by improving economic benefits can enterprises have more funds for product research and development and technical improvement, which is more conducive to enhancing their market competitiveness. There are many ways to improve the economic benefits of enterprises, such as improving product quality, controlling costs, maintaining brands, establishing crisis early warning systems and scientific management methods.
In the development process of enterprises from extensive production to refined management in the past, we gradually realized that in the current tide of market economy, product quality is playing an increasingly important role, which is as important as enterprise safety production, and quality is closely linked with efficiency, and quality will always be the lifeline of healthy development of enterprises. Taking the road of quality and benefit-oriented development is the key for enterprises to change the mode of economic growth, strengthen the foundation and consolidate the foundation, and is also the fundamental policy for the development and progress of enterprises.
I. The meaning of product quality and economic benefits Product quality refers to the necessary information disclosure of products in the whole process of planning, design, manufacturing, testing, measurement, transportation, storage, sales, after-sales service and ecological recycling according to specific standards. Product quality includes not only physical products, but also intangible product quality, that is, service product quality.
Economic benefit is the final comprehensive index to measure all economic activities. The so-called economic benefit of an enterprise is the proportional relationship between the total output value of the enterprise and the production cost. The economic benefit of an enterprise is the fundamental starting point of all economic activities of an enterprise. Improving economic benefits is conducive to enhancing the market competitiveness of enterprises.
Second, the importance of product quality: product quality is the life of an enterprise. In the current economic and technological era, the market is ever-changing and the competition is increasingly fierce. Domestic products are severely challenged by foreign famous brand products, and consumers are ruthlessly competing to shop around and choose the best. The focus of these challenges and competition is essentially the challenge and competition between product quality. Quality is the lifeline of an enterprise and the eternal theme of an enterprise in an invincible position.
Product quality is the basis of enterprise's economic benefits. Enterprises must pay attention to economic benefits in production. Production without any economic benefits is not a production in essence, but a consumption. The gap of small economic benefits of enterprises depends largely on the gap of market share; The gap of market share depends on the gap of product quality; The gap of product quality depends on the gap of design, production technology and management. Therefore, without product quality, there is no quantity, and there is no economic benefit. Quality is not only the basis of quantity, but also the basis of economic benefits.
In September 2008, after the melamine pollution incident of Sanlu infant milk powder was exposed, the whole country was in an uproar. 300,000 babies were found to have melamine stones. On June 5438+February 65438+February 9, 2008, Sanlu Group borrowed 902 million yuan to pay the treatment and compensation expenses of China Dairy Association. Because of this, the sales revenue exceeded10 billion this year, and the brand value was nearly 654.38+0.5 billion. The product won the National Science and Technology Progress Award, the national famous dairy giant, the national top 100 enterprises in food industry, and the national key leading enterprise in agricultural industrialization. It was selected into the top 500 Chinese enterprises for six consecutive years and collapsed. Contrary to Sanlu, Haier introduced a world-class refrigerator production line from Germany in 1985. A year later, some users reported the quality problems of Haier refrigerator. After exchanging goods for users, Haier Company inspected the refrigerators in the whole factory and found 76 refrigerators with quality problems in stock. Zhang Ruimin, then the factory director, decided to smash these refrigerators in public and put forward the view that "defective products are unqualified products". Since then, Haier has established a total quality management system in seven years. At present, Haier has established 265,438+0 industrial parks, 24 manufacturing plants, 65,438+00 comprehensive R&D centers and 65,438+09 overseas trading companies, with more than 70,000 employees worldwide. In 20 10, Haier's global turnover reached135.7 billion yuan, and its brand value was 85.5 billion yuan, ranking first in China for nine consecutive years.
As can be seen from the above examples, different attitudes towards product quality determine the different fates of the two enterprises, one of which ended in a bleak situation and the other one is thriving. Sanlu milk powder incident once again sounded the alarm for enterprises. The loss caused by this incident cannot be measured by money, so it is very important to improve the quality of products for the development of enterprises.
Third, the impact of product quality on the economic benefits of enterprises 1. Improving product quality is conducive to promoting the economic benefits of enterprises. The economic competition in today's world is first and foremost the competition of quality. Quality is the key for enterprise products to occupy the market and the basis for enterprises to obtain economic benefits. In the increasingly fierce market competition, only by adhering to the road of quality and efficiency can enterprises enter a virtuous circle of development. In today's global economic integration and increasingly fierce market competition, enterprises must make huge profits if they want to survive and develop, which is recognized by the top leaders of any enterprise. How to obtain huge profits and better economic benefits, the management departments of enterprises usually adopt different means, such as expanding marketing and increasing sales; Another example is to reduce costs by reasonably arranging activities. These methods are necessary and necessary.
How to improve enterprise quality management? First of all, I personally think this proposal:
1. Enterprises, big or small, must have their own rules and regulations in order to operate smoothly!
2. The so-called talent is everyone, and enterprises employ people. Remember to use people who understand the corporate culture, not those who pursue the enterprise.
3。 Team cohesion. In other words, unity and private interests do not represent enterprise achievements! The interests of enterprises can represent personal achievements! The team should unite, only in this way can we create the greatest benefit for the enterprise!
4。 The executive power of employees. "Implementation first, earnest second" no matter big or small, as an army, it must be obeyed and carried out. The boss's orders always have their own reasons. In any case, they only pursue the result orientation. For example, the boss wants to drink coffee, but many of you didn't buy it. You can't prove how much you have done by telling the boss that you didn't buy it and how tired you are. If no one is like this, what does the company live on? You don't provide benefits to the company, and you are poor. Why do you ask the company for a salary? Remember, the benefits you provide for the company are directly proportional to the benefits the company gives you!
5. In this society, it is not good people who get good results, but good results make good people. Nobody wants good welfare. A person does a lot of things, but if he really doesn't get the corresponding reward, he will definitely lose his morale! So, you must reflect on your own thoughts. The income you provide for the company is directly proportional to what you get, at least the difference will not be too big!
The above is just my little opinion. For an enterprise management, what I do is internal training, which is very basic management! But this is still not easy to do. I believe it is very pleasant and relaxing for you to write a paper with these points!
How to improve the efficiency of machinery manufacturing enterprises through quality management? Explore 1 to prevent the occurrence of unqualified products through the control of "people, machines, materials, methods, environment and testing".
2, through corrective measures, solve the root cause of the problem, to prevent the problem from happening again.
3. Through the statistical analysis of the data, find out the problems existing in the management level and solve them through relevant mechanisms, such as quality analysis meetings, so as to make the management more smooth and orderly.
4, through the construction of enterprise quality culture, form the atmosphere of full participation and continuous improvement, improve the quality management of enterprises from all aspects, better meet the requirements of customers, so as to improve the efficiency of enterprises.
How to implement total quality management and improve the economic benefits of enterprises? Enterprise management includes administration, finance, production and sales. In the final analysis, only one is human management. As long as you design a scientific allocation of human resources, every employee can give full play to his potential and love his work, and management will produce benefits. Remember that the purpose of enterprise management is economic benefits, but the goal is not all economic benefits.
What are the enterprise quality management training? It should be said that enterprises need a lot of training in quality management, and should be trained according to the specific situation of enterprises. Generally speaking, at least the following aspects should be trained:
1. Basic definitions of quality, quality management and quality system Training requires understanding the basic meaning;
2. Training on methods and means of quality management, quality control, quality planning and quality improvement;
3. Statistical technical knowledge training commonly used in quality management;
4. If systematic management is to be carried out, it is best to implement the training of ISO9000 series management standards;
5. For the above training, if the enterprise has relevant talents, it can adopt internal training. If the enterprise does not have teachers in this field or wants to improve the management level, it can entrust certification consulting institutions and enterprise management consulting companies to implement it.
How to improve the quality management level of enterprises? Enterprise quality management mainly comes from the attention of enterprise management. Establishing quality as the core management of an enterprise will generally conflict with product output, so it depends on how the enterprise locates itself.
From the aspect of implementation, we can make an operation specification manual, and make an operation specification for each post, which is also convenient for production management to have a management basis.
According to the quality management system, it can be better if it is implemented as far as possible and consistent with the management system.
Real-time tracking and tracing of quality variables is also very important, and the quality situation is generally curvilinear. Prompt reminder and response in the trough, reducing the trough time and gradually raising the quality center line are the best manifestations of quality management improvement.
How to improve the level of quality management personnel at the grass-roots level in enterprises and improve enterprise quality management 1 Establish the concept of dynamic quality management?
Dynamic quality management refers to the continuous cycle management process of planning, implementation, inspection and disposal. This is a relatively mature quality management method, also known as PDCA quality management cycle. The quality management of our company's projects often cannot form a dynamic cycle management model. For example, the quality problems in the last construction stage will appear in the next construction stage, mainly because of the problems in the "disposal" link. When we deal with it, we often only stay on the surface of solving specific problems, without in-depth analysis of the causes of quality problems and taking corresponding measures to avoid similar problems in the future. This is that the concept of dynamic quality management has not been formed.
2. Establish the concept of total quality management.
Total quality management is a kind of all-round, whole-process quality management with full participation. In addition to technical measures, there are a series of measures to deal with quality problems, such as organizational measures, management measures, economic measures and contract measures. Our company is a professional steel structure company, and the quality control of projects often focuses on weld inspection, but pays insufficient attention to other aspects, failing to achieve real all-round and whole-process quality control, which is also related to the shortage of relevant professionals in the company. For example, there are few quality inspectors in civil construction, and even fewer quality inspectors related to water and electricity, so it is difficult for non-professionals to fully grasp the relevant quality control measures.
3. Establish management by objectives, and clarify the relationship between quality, time limit for a project, safety and cost.
According to the basic theory of project management, a construction project without clear objectives is not the object of project management. In the sense of engineering practice, if a construction project does not have clear quality, time limit and safety objectives, then everything it does cannot be called management. As the general organizer of the project, we should organize technical, scheduling, safety, cost accounting and other departments to come up with our own quality, time limit, safety and cost objectives. Different departments want to maximize their goals because of the different nature of their work. At this time, the general organizer of the project will weigh the relationship between the four and formulate a suitable comprehensive goal. According to the characteristics of the project, if it is really necessary to speed up the progress, it is required to strengthen the investment of managers in quality and safety control, so as to achieve coordination and balance in all aspects and make the project develop in a controllable direction.
4, according to the complex and changeable environment, formulate corresponding measures.
As mentioned above, the natural environment such as hydrology, geology and meteorology at the construction site, the working environment such as ventilation, lighting, safety and health protection facilities, and the management environment of multi-unit and multi-specialty cross-cooperation construction will all have an impact on the project quality. Therefore, our managers should be able to adapt to the ever-changing environment of the construction site and take corresponding protective measures according to different situations to ensure that the project quality is under control.
5, strictly implement the quality responsibility system, rewards and punishments.
Quality responsibility system is the "law" of enterprises and the basis for managers to assign quality tasks and investigate quality responsibilities. An important theory of quality management is that "the quality of work determines the quality of products". The quality of managers' work is to be able to clarify the quality responsibility of each employee in each department and make rewards and punishments clear, so as to strengthen the quality awareness of employees and strengthen quality control at the same time.
6, correctly guide the construction team, completes the quality "three inspection" system.
The key to the quality "three inspections" system is to let the teams and groups in each process know what they should do in self-inspection and mutual inspection, which requires different inspection contents according to the nature of each team. For example, the main contents of this process in the process of self-inspection are: the completion of work tasks; Whether there are omissions; Whether the work is completed, whether the materials are used up, and whether the site is clean; And the quality appraisal of the completed process. In the process of mutual inspection, the main contents of the next working procedure are: whether the current situation of the previous working procedure affects the implementation of this working procedure; If there is any impact, it should be put forward in time and cooperate with timely rectification. "Special inspection" mainly refers to the inspection and acceptance of completed processes according to the requirements of construction drawings, technical disclosure and construction specifications, mainly depending on the technical level of professional and technical personnel. In addition, process control is very important. Once some quality defects are formed, it is very difficult to rectify, and the rectification effect is not necessarily ideal.
7. Control raw materials and sources.
The quality of raw materials directly affects the quality of the project. How to control the quality of raw materials is a difficult problem we are facing at this stage. Our company can consider establishing its own material laboratory, which can shorten the testing time and achieve "early detection and early treatment". But this is only one aspect of raw material management. It is also necessary to strengthen the inspection of incoming materials and the storage, identification, transportation and distribution of materials, which requires our materials department to have certain professional quality in staffing.
8. Establish a service concept
The first of the eight principles of enterprise quality management system is to pay attention to customers. Organizations depend on customers. The organization should understand the current and future needs of customers, meet their reasonable requirements, and strive to exceed their expectations. This is the basic starting point and destination of enterprise quality management. However, the leaders of some projects in our company have relatively weak awareness in this respect, and even do not take the management of the owners seriously. This has created a lot of passive situations. Our company is an enterprise that produces building products. We sell our own services as well as building products. Only by establishing this sense of service can we correct our working attitude, listen carefully to the opinions of the owners and improve our management level in all aspects.
In a word, quality management is a dynamic, comprehensive and comprehensive management work. If enterprises want to achieve sustainable development, they must enhance their brand image as well.
Its own quality management level requires the establishment of a long-term operating mechanism.
As a manager, we should try our best to know people, do our duty well, and let management create maximum benefits. So how to improve the management level and manage your own team? From this point of view, the author thinks that managers should first have a pair of eyes, fully discover the strengths and weaknesses of the team, correctly mobilize their enthusiasm, give full play to the dynamic effect of the team, and constantly create greater value for the enterprise. First, know the advantages. In the final analysis, knowing people and being good at their duties is to look at the strengths of employees. As managers, we should supervise and manage the work of employees every day. There are different standards for good or bad work. If you encounter a phenomenon that does not meet the requirements, you are likely to criticize education. Many times, when there are such and such problems, we will ask why, and then we will criticize and criticize on the basis of facts, and even punish employees for their mistakes. At this time, as managers, do we see the advantages of this employee? So if an employee has problems, we can't criticize and point out his mistakes and faults? Of course not, but first of all, we should consider the whole picture, investigate the facts clearly, be targeted according to the actual situation, and pay attention to methods and strategies. I once knew a well-known boss, who was usually kind and modest to his friends, but he had a poor reputation for his employees, so that they complained. The author believes that everyone has strengths, otherwise we can't use this person, so when we use this person, we will never hold him to work every day, and more often we are giving orders. After a long time, we gradually ignored the advantages of this person and talked more about our own requirements. As a result, he often becomes an outsider, managing an insider, and his role and effect can be seen. 2. Motivate forward An excellent manager is not necessarily an excellent model worker, but he knows how to lead a good team and play the role of a fighting fortress. There is a key word in pedagogy called "inspiring education" or "appreciating education". What is inspirational education? As the name implies, it is to educate students in an inspiring way and improve their academic performance. This method extends to the field of management and is called "incentive management" for the time being. Incentive management is to give full play to the inherent potential and advantages of employees, constantly motivate and encourage them, mobilize their enthusiasm, and then play a team role and create greater economic benefits. This requires us to pay attention to management methods and methods in management, such as how to motivate employees, which is a topic that can be discussed at length. In short, we should recognize the advantages of employees, give full play to their specialties and give full play to their talents. Encouraging employees depends not only on the words of managers, but also on a set of incentive measures and mechanisms, such as material, such as spirit and so on. However, management should start with motivation. For example, if we shout the same slogan every day, then this slogan may become our motivation and spiritual pillar. Many of them have chosen this way when doing corporate culture. As a manager, if you say some encouraging words to employees every day, such as "I believe you can do it", "You have no problem" and "You have done a good job", will employees increase their confidence and work better? Third, face up to shortcomings. Everyone has shortcomings. Heaven and earth are not perfect, and everything is not perfect. Therefore, in management, try not to force others to complete the work that they can't do. Some managers are good at catching others' pigtails to show their management ability. In fact, this is the most taboo drawback in management. An excellent manager can first recognize employees' mistakes, then face them squarely, be kind to employees, be lenient with employees, and give him a clear path and a chance to correct them. In this way, employees will realize their mistakes, feel your goodness and respect you more. However, in our enterprise management, it is often counterproductive. Most of them are well thought out, well done and well executed. This kind of management was finally decided by one person and returned to the jungle era of management. Facing up to shortcomings is not to ignore them or protect them, but to have a correct attitude when facing them. I once heard an old comrade say, "It doesn't matter if you make mistakes, but you are still a good comrade if you change." The application of this sentence to management should be a very clear point of view, and it is also worth learning. In fact, in the final analysis, as a manager, his vision is crucial. If the same thing is analyzed and understood from different angles, it will have different effects.
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Can quality management model improve the innovation efficiency of enterprises? The essence of quality management mode is to ensure quality, which is a routine control mode in daily operation.
There are many ways to improve the innovation efficiency of enterprises. Innovation is an unconventional method that requires divergent thinking.