Quality Commitment Letter 1 In order to create a market environment of honest operation and fair competition, effectively ensure product quality and service quality, safeguard consumers' legitimate rights and interests, and provide better products and services for the society, the enterprise solemnly promises to the society:
1. Strictly abide by the product quality law, consumer rights protection law and other laws and regulations, strictly implement product standards, do not make and sell fakes, put an end to false propaganda, resolutely resist dishonest and illegal acts such as defrauding consumers, and do not infringe on the legitimate rights and interests of other enterprises.
Second, firmly establish the business philosophy of "quality first, honesty first", constantly strengthen the awareness of quality and social responsibility, actively carry out quality research activities in combination with industry characteristics and their own reality, effectively solve actual quality problems, implement the main responsibility of enterprise quality, meet people's expectations and needs for high-quality products, and strengthen people's consumption confidence.
Three, improve the quality management level, accelerate the quality and technological innovation. Strengthen the quality management of all employees, the whole process and all directions, implement advanced quality management methods, improve the measurement, standardization and quality assurance system, and strictly control the quality of raw materials, production process, products leaving the factory and the whole process of storage, transportation and sales.
Fourth, strengthen brand awareness and implement brand management and market diversification strategy. Consolidate the product quality foundation, open up the target market and improve customer satisfaction. Establish and maintain the good image of "Liaoning famous brand products" with excellent products, excellent service and high market share.
5. Establish a proactive reporting system for quality and safety accidents, strictly implement the accountability system for quality and safety, improve the product quality traceability system, promptly solve consumer quality complaints, and consciously fulfill the responsibilities and obligations such as defective product recall and "three guarantees".
We strictly fulfill the above commitments and call on the whole society to pay attention to and supervise us. If there is any violation, we are willing to bear the corresponding legal responsibility, and bring the illegal and untrustworthy behavior into the bad credit record and make it public.
Commitment unit: Zhong Shi High-tech Materials Co., Ltd.
Date: 1 year September
Part II of Quality Commitment: Our company will carry out decoration design for the buildings, water, electricity, HVAC and indoor decoration of this project in strict accordance with fire regulations and technical standards, and be responsible for the quality of decoration design for life.
If the decoration design of this project violates the mandatory requirements of fire protection laws and technical standards, our unit will voluntarily bear the corresponding legal responsibilities and the consequences of poor credit evaluation.
Hereby promise!
Design unit (seal):
Legal representative:
date month year
In the third part, according to the Construction Law of People's Republic of China (PRC), Regulations on Quality Management of Construction Projects and Measures for Quality Assurance of Housing Construction Projects, the quality assurance letter was signed on the grid structure project of the club of Huaer Village Neighborhood Committee in Xindun Town, Ganzhou District through consultation.
A, project quality warranty scope and content:
During the quality warranty period, the contractor shall undertake the quality warranty responsibility of this project in accordance with the management provisions of relevant laws, regulations and rules and the agreement of both parties. (mainly including the design and installation of the construction drawing of this project)
The warranty scope includes: grid structure steel structure, roof color steel enclosure, glass fiber reinforced plastic lighting belt.
Second, the quality warranty period:
According to the Regulations on Quality Management of Construction Projects and related regulations, both parties agree on the quality warranty period of this project:
1. Power grid steel structure is guaranteed for 50 years.
2. The warranty for the color steel enclosure of the roof is 5 years.
3. The warranty period of FRP daylighting belt is 3 years.
Except for the above three quality problems caused by irresistible external factors, the quality warranty period shall be calculated from the date of project completion acceptance.
Third, the quality warranty responsibility:
1, which belongs to the scope and content of quality warranty, the contractor shall implement the warranty within 7 days after receiving the warranty notice.
2. In case of emergency repair accident, the contractor shall immediately arrive at the scene of the accident for emergency repair after receiving the accident notice.
3. For quality problems involving structural safety, safety measures shall be taken in accordance with the Measures for Quality Assurance of Building Construction Projects. The design unit or the design unit with corresponding qualification grade shall put forward the warranty scheme, and the contractor shall carry out the warranty.
Four, warranty costs, warranty costs shall be borne by the party that caused the quality defects.
The quality guarantee of this project shall be signed by the employer, contractor and manufacturer of the construction contract at the time of completion acceptance, and shall be valid until the warranty period expires.
This project quality guarantee is made in triplicate, with the Employer, the Contractor and the manufacturer (design unit) holding one copy respectively. Attached; A copy of the design qualification certificate and installation qualification certificate of the design unit.
Employer (official seal):
Signature: XXX
Contractor (official seal):
Signature: XXX
Design unit and manufacturer (official seal):
Signature: XXX
XX，XX，XX，XX
Article 4 XXXXXXXX of the quality guarantee:
I am the owner of the elevator apartment in building 1. I have decided to decorate my own property, and consciously pay the decoration deposit of 1000 yuan, and hereby promise to the office of Times Square Property Management Center:
1. My house decoration consciously accepts the supervision and management of Times Square Office Property Management Center;
2. I voluntarily abide by the Agreement on the Management of Interior Decoration of Times Square → Residence → Facade and the Measures for the Management of Interior Decoration of Residential Buildings of the Ministry of Construction and other relevant decoration laws and regulations;
Three, I decorate the construction waste should be bagged from the edge of the building to the garbage dump designated by the management office, and pay the construction waste removal service fee. I would never throw construction waste down from the balcony and other places. Once you find littering, you can be fined according to the regulations, with a fine of 50 at a time. 00 yuan, deducted from the deposit;
I promise not to change or modify the building structure (including beams, slabs, columns, external walls, load-bearing walls, indoor walls, etc.). ) and shall not change the appearance of the building during the renovation period;
Five, the kitchen, bathroom, floor waterproof has been closed water test and inspection, I promise not to destroy the original waterproof layer during decoration, and waterproof again, not to paper, sand, cement and other decoration garbage fall into the sewer. I am responsible for any decoration quality problems and the leakage of pipes and walls caused by decoration. I am willing to bear all responsibilities and economic losses and deal with the aftermath in time, and the handling expenses shall be borne by me, and I will also accept the punishment and fine from the office;
Six, the installation of anti-theft net is made of white stainless steel, which will not attack the wall;
Seven, the decoration staff working in this office to ensure that obey the supervision and management of the property management center, in accordance with the provisions of the time in and out of the scene and special operations;
Eight, consciously pay the house decoration management fee of 200.00 yuan;
Nine, when I decorate, the total amount of indoor stacking materials (including coarse sand, fine sand, stone powder and cement) does not exceed 1000 kg. If it exceeds 1000 kg, after the decoration is completed, I am responsible for the cracking of beams, plates and walls, which has nothing to do with developers and property management.
Commitment:
20xx year month day
5 xxx co., ltd. quality guarantee:
Our company guarantees that the quality of products provided to your company is as follows:
1. The wires and cables provided by our company to your company are guaranteed to meet the quality requirements in the following table. 1 logo: including product name, specification/model, manufacturer, production date, batch number, conformity mark, etc. 3c certification: the cable is smooth and flat, the insulation and sheath layers are uniform and undamaged, and the logo printing is clear without eccentricity; There are no printing errors, scratches, breaks, color errors and other abnormal phenomena such as missing printing or illegible handwriting. The structural dimensions of wires and cables conform to 3c standards and corresponding national standards /part 5. Performance: Combustion grade, withstand voltage test, insulation resistance, spark test, conduction test, insulation adhesion, tensile strength and elongation, surface printing fastness meet 3c standards and corresponding national standards. Packaging: No packaging damage, complete and correct labeling requirements.
2. When you find the product quality problem, you will give us a written feedback, and we will reply you with the quality improvement measures within 24 hours after receiving the feedback form. When our improvement measures are not verified by your company, your company has the right to reject our products. When you think it is necessary, you can come to our company for on-site inspection or audit of our quality assurance system at any time, and our company will actively cooperate.
3. When all factors related to product quality and stability change, our company will inform your company in writing to strengthen quality control. When your company's design changes, we will immediately communicate with your company's designers and confirm in writing. Otherwise, the consequences will be borne by our company.
4. Our company guarantees that the wires provided meet the GB/T5023-20xx standard. Fire resistance. Flame retardant. Wires and cables conform to gb/t 19666—20xx and gb 20286—20xx and ga 306. 2-20xx standard production
5. Disputes arising from this letter of guarantee shall be submitted to the people's court where your company is located.
6. This guarantee shall come into effect after being signed or sealed by our company.
Company name:
(Seal)
Entrusted representative:
date month year
Article 6 of the Quality Commitment Letter: Our company carries out fire protection design for the interior decoration of the project in strict accordance with fire protection laws and technical standards, and is responsible for the quality of fire protection design for life.
If the fire protection design of this project violates the mandatory requirements of fire protection laws and technical standards, our unit will voluntarily bear the corresponding legal responsibilities and the consequences of bad credit evaluation.
Hereby promise!
Design unit (seal):
Legal representative:
date month year
The seventh part of quality commitment is to standardize our school's teaching behavior, improve training quality, optimize training services, safeguard the legitimate rights and interests of both teachers and students, and be a civilized driving school that students are satisfied with, the society knows and the government is assured. I am strictly self-disciplined and subject to supervision. Special commitments are as follows:
1. Abide by the relevant laws, regulations and standards promulgated by the state, obey the management work of transportation management departments at all levels, conduct training in strict accordance with the teaching order, content and time specified in the syllabus, provide services for certified coaches, standardize training activities, scientifically and reasonably formulate trainees' training plans according to training hours, and complete all training subjects in strict accordance with the plan.
2. No one shall reduce the training time of trainees without reason. In case of special circumstances, the training plan and time should be adjusted in time to ensure that the training time of the students is not occupied.
3. Conscientiously implement various rules and regulations related to training quality, refine the training quality requirements of all links, and strive to achieve an average pass rate of more than 80% in all subjects throughout the year. Free training for students who fail the exam until they pass the exam within the validity period.
4. Any driving school staff and coaches are not allowed to eat, take, get stuck or ask for anything that infringes on the legitimate rights and interests of students under any pretext. Once found, it will be dealt with seriously.
5. Publicly promise the above service contents on the website of the driving school and the registration hall.
6. Driving schools often educate coaches about honesty, popularize knowledge of honesty and commitment, understand the importance and necessity of honesty and commitment, and enhance the consciousness of honesty and trustworthiness. And regularly check the implementation of the commitment of good faith, so as to avoid things that are not promised to the students and damage the image of the driving school.
7. Complaints about students' commitment to honesty should be handled in time, and students' complaints should be recorded. The responsible person should take measures to provide remedial services, achieve the goal of good faith commitment and students' satisfaction, gain students' understanding and maintain the reputation of the driving school.
8. With regard to the content of the commitment of good faith, we should abide by the commitment, dare to take responsibility, earnestly safeguard the legitimate rights and interests of students, and the satisfaction of students should reach over 95%.
9. At the end of the year, the practice of good faith commitment will be taken as an important reference, and the one-vote veto system will be implemented.
10. In order to strengthen the supervision and inspection of the coach's teaching process, the driving school implements the system of student return visit, and implements telephone training quality credit return visit and student satisfaction survey activities for the trainees who graduated from training. The results of the return visit can be divided into three types: very satisfied, satisfied and dissatisfied. The coaches who are dissatisfied with the return visit are interviewed, warned and educated. Coaches who are dissatisfied with their second visit will be suspended or dismissed.
1 1. The driving school pays an irregular return visit to the contents promised by the students, and solves the problems at any time when found, so as to satisfy every student. The content of commitment to students is constantly supplemented and improved according to the opinions of returned students in work practice, and the system of good faith commitment is implemented.
Shandong science & engineering weike motor vehicle driver training co., ltd
20xx065438+1October 0 1 day
Article 8 of the Quality Commitment 1. Standard service commitments specified in the tender documents
Commit to all the contents within the scope of procurement and services specified in the bidding documents of this project, as well as the provisions and requirements of quality assurance and technical support, construction, supply, installation, acceptance, testing, technical training, after-sales service, payment method, rights and obligations and liability for breach of contract necessary to complete the above contents.
Second, the service commitment during the warranty period
The quality guarantee period of the equipment provided by the supplier is 24 months, and the starting time is calculated from the date when the government department issues the elevator safety inspection certificate.
1, our company will set up a special maintenance team according to the engineering situation to handle the maintenance work inside and outside the warranty period of this project. The number of elevators in each project has reached the commitment table, and our company will ensure the daily maintenance work by covering the projects that do not reach the specified number.
2. During the warranty period, our company will send personnel to the fault site for troubleshooting, maintenance or replacement of spare parts free of charge in minutes (non-stationary minutes), and troubleshooting (non-main engine, portal crane, control cabinet core components failure) generally does not exceed hours.
3. During the warranty period, during the Spring Festival, May Day, National Day and other national holidays, the elevator will be fully inspected free of charge to ensure the normal use of the elevator during the holidays.
4. During the warranty period, maintenance shall be conducted once a month and inspection shall be conducted once a quarter.
5. The supplier shall provide on-site training for the buyer free of charge. See the free training schedule for the training content.
Quality CommitmentNo. Kujou Hajime and Pre-sale Service Guarantee
1. Assist your company to guide product selection;
2. Provide samples of the products ordered by your company, including product introduction, performance parameters, installation dimensions, installation and debugging, matters needing attention, etc.
3. Provide other technical data required by your company.
Second, the service guarantee in sales
1. Provide the contract products on time, with good quality and quantity;
2. On-the-way transportation, quality insurance and other services are provided by our company free of charge;
Third, after-sales service guarantee
1, the company has service outlets in more than 70 large and medium-sized cities across the country, and our office has full-time maintenance technicians and many years of experience in water supply and drainage system maintenance, which can fully meet your after-sales service requirements;
2. Guide the installation and debugging of water pump units;
3. If there are any problems in the on-site installation process after the products arrive, our company will make an installation plan according to the specific situation of users within 2 hours after receiving the notice to guide users to correctly install the connected water pump unit.
4. If the user really needs it, our company can arrange a special person to guide the debugging during the product debugging.
5, the warranty for two years, life-long maintenance.
(1) Three guarantees (including guaranteed repair, replacement and return) are implemented during the warranty period. If there is no man-made damage or improper operation, the goods will be returned.
(2) The warranty period expires: our company is responsible for lifelong maintenance, and the cost of spare parts shall be borne by the user.
6. Our company provides all-day after-sales service for users. After receiving the call for repair, the after-sales service personnel rushed to the scene for repair within 2 hours.
7. With regard to product maintenance, our company can be responsible for training the personnel designated by your company, and we can send someone to give guidance during product maintenance. During the warranty period, our company will provide normal maintenance services, including inspection, adjustment and lubrication of all systems.
8. After the products are delivered for use, our company will send people to provide follow-up services regularly;
9. After the product is delivered for use, our company will try its best to cooperate with you in providing services related to the product and strive to do better.
4. In the process of pre-sale, in-sale and after-sale service, our company will give an immediate reply or send personnel to solve any problems raised by your company;
Verb (abbreviation of verb) supporting products (motor, bearing, mechanical seal, etc. )
The supporting products are supplied by the supporting manufacturers designated by our company, and all quality problems are the responsibility of our company.
Contact information of after-sales service of Shanghai headquarters:
1、 :02 1-57277606
2. Fax: 02 1-57277600
3. Contact information of after-sales service of Yinchuan office:
4. Tel: 095 1-50 17360
5. Fax: 095 1-50 17360