Summary is a written material that analyzes and studies the relevant situation at a certain stage and makes instructive experience, methods and conclusions. Through it, we can comprehensively and systematically understand the previous study and work, so we should write a summary. So how to write a summary in a new way? The following is a sample essay on sales staff's internship summary compiled by me _ internship summary, which is for reference only. Welcome to read it.
Shop assistant internship summary model essay 6 _ internship summary 1 In a blink of an eye, two and a half months' internship life has come to a satisfactory end. In the process of internship, I found many shortcomings that need to be corrected. In this short two and a half months of internship, I gained a lot.
At first, I was not used to internship. I have to stand for eight hours a day, and I often have to translate or introduce products to customers. When I come back from work every day, my feet are so painful that I can hardly walk and my voice is hoarse. Besides, my English is not very good. When customers speak English, we often don't understand it, and sometimes we will be accused when we meet bad customers. I remember that I had just started my internship for a few days. I work in a cosmetics store on the west side of the airport. I met a western client, about forty or fifty years old. She speaks fluent English with dialects. She told me a lot, but I didn't understand a word she said, so I called the salesman in charge of the goods, but the salesman couldn't hear her clearly, so I couldn't answer her questions quickly and accurately. Finally, the customer said impatiently, "You'd better go back to school." . What the customer said was later told to me by the salesman, and I felt very uncomfortable at that time.
From that moment on, I really realized the importance of knowledge and English! Thankfully, during my internship, my spoken English (English and Thai) has been greatly improved, which is obviously much better than before. These successful experiences inspire me to make greater achievements in my future life, and the failed experiences will urge me to change my imperfections and make myself do better in the future, which will become one of the most precious assets in my life.
Happiness is not limited to these. What makes me most happy is that during my internship, I made many new friends, some from China and some from Thailand. We come from different universities. For example, from: Royal Wu Normal University in Thailand, Oriental University in Thailand, Northern University in Bangkok, Thailand, and Chongsheng Huaqiao University, we go to work together every day and talk and laugh in the car! I remember once a Thai friend's birthday, and we sang a birthday song to that Thai friend in the car. At that moment, we were really happy and happy. During my internship, I met many people who worked in xx company, and they were very kind to me. On the last day of work today, I received many blessings and gifts from xx friends. I am very happy!
The internship ended successfully, but the thinking it brought me has just begun, leading me to a higher and newer height. We are still growing up, no matter whether the future journey is flat or straight, I will persist in bravely going on. Maybe I have to face many difficulties, not a little, but I believe that through my unremitting efforts, I will eventually overcome the difficulties, realize my life value, and get better development in continuous progress. I believe I can do well.
Finally, I sincerely thank xxx for giving me this precious internship opportunity, and hope that the development of xxx will flourish. At the same time, I am also very grateful to my internship instructor, Dr. A Zhan, who won me the internship opportunity in Thailand Imperial Power Company. At this moment, I can only use the word "thank you" to express my inner feelings, thanking all those who have helped me and given me happiness.
Summer vacation is a rare holiday for us college students, because during this time we can dig out what we like and do a lot of things we want to do, but we usually have no time to do it. Arrange the holiday life to be full, happy and full. Many college students will choose to seize the opportunity, do some social practice activities and actively participate in social circles, which not only exercises their abilities, but also increases their knowledge. Why not?
The summer life of nearly two months ended in a hurry, and my social practice. Let me stay in the ivory tower all day, savoring the reality and hardships of life. Perhaps, this real experience is the most precious harvest.
I have been to many fast food restaurants that need to know English, such as Starbucks, McDonald's, KFC, Texaco and so on. But I found that they were full of people before the holiday. I'm a latecomer, and I didn't even have an interview.
No. I can only blame myself. In addition, many hotels and restaurants do not recruit summer jobs, and I can only blame myself for not knowing the specific situation in advance. I once tried to apply for a job by hiding my student status. Later, I found that I couldn't, because the documents were incomplete: health certificate, temporary residence permit, unmarried certificate and so on. Don't say yes, I haven't heard of some. I once went to a large Internet cafe to apply for network management. The competitor is a junior high school student, aged 17. The boss is very satisfied with me, and I also think this job is necessary. But when the boss asked me about my work experience, I only had the experience of working in a shoe factory and being a tutor. The contestants all help in the mala Tang restaurant at home. Because of this, the boss finally chose her. The reason is: Internet cafes are crowded and chaotic places, and you have to meet different people. This requires good adaptability and the ability to deal with special people, which cannot be obtained through training. And I'm a college student, and I don't have much contact with things, so I'm not qualified. What I lack is what the other person has. These are all the problems I encountered when I applied for a job. Since I have failed here, I will try my luck elsewhere. Unexpectedly, luck will still visit me. I found this internship in a telecom business hall.
The half-month business internship has been successfully concluded. Looking back on this half-month internship, I really feel a lot.
Under the care and guidance of class leaders and teams, and with the support and help of colleagues, I not only mastered business knowledge quickly, but also helped our business people to serve users, which made me feel very full and satisfied.
Business is one of the four important components of telecommunications, and it is also a window to show the image of China Telecom and reflect our mental outlook and comprehensive quality. I am honored to come to the first stop of my career. Working at the front desk of the telecom business hall requires not only contacting many users, but also coordinating many things. Every job is a challenge for us. What impressed me most was our business introduction. Our sales staff should not only consult the characteristics of various mobile phones in detail, but also carefully introduce their favorite mobile phones to customers according to the actual situation. Sometimes the service process is not thoughtful, and some users will sneer at it. At this time, our sales staff just smiled. This attitude and quality are rare and worth learning from each of us.
When I didn't go to work at first, I thought this job should be very easy. But otherwise, the morning shift will soon start at 8: 00 a.m. and end at 6: 00 p.m. according to the working hours of the employees in the business hall. Working in the business hall, each salesperson is not only responsible for several mobile phone promoters, but also very important for telecom operators to improve their comprehensive quality and self-cultivation. My business is doing very well at this point. They combine personal professional ethics with business knowledge. After arriving every morning, discuss the problems and matters needing attention in the work under the leadership of the monitor. Even the slogan is very loud, "Let users be satisfied, care for each other and satisfy users with our services". Small exams will be organized once or twice a week to consolidate business knowledge. So I think such a team is very rare, not only with excellent leaders, but also responsible executors, which has benefited me a lot.
On July 3 1 day, my short practical life ended like this. Besides the harvest, there are still many problems worth thinking about?
Conclusion:
This social practice passed quickly, and I learned a lot from it, even these things will benefit me for life. Learn to do your best in your work, don't care too much about how much you pay, try to do more things and do something useful. Work hard and others will see you. In any case, what matters is the effectiveness and performance of the work, which is what leaders value.
No matter what you do, even a small thing, you should be careful and never perfunctory. Perhaps trivial things are important, and the so-called details determine success or failure. The difference between people in intelligence and physical strength is not as great as imagined. Many small things, one person can do, another person can do, but the effect is different. It is often the efforts in some details that determine the quality of things.
My thoughts:
Social practice allows us to get in touch with society, understand society and join society. It helps us college students to renew our ideas and absorb new ideas and knowledge. At the same time, there are many things in social practice that we can't learn in school, such as the ability to communicate with others and the ability to express. Social practice can deepen our feelings with people from all walks of life, narrow the distance with society, broaden our horizons, increase our talents and better define our goals. I hope that I will have such an opportunity in the future to exercise myself from practice.
Shop assistant internship summary model essay 6 _ internship summary 3 Time flies, time flies, and 20xx years have passed in a blink of an eye. I have been engaged in this job for half a year, and I have experienced many things in the course of my work, and I have also summed up many experiences and lessons from my work.
20xx 1 1 came to work in Friendship Book City as a cashier.
I remember hearing a sentence: "The harder the place, the more you can exercise your will and make people feel more fulfilled." I can feel the meaning of this sentence better after coming to work in Friendship Book City. Basically, I work in the same cashier for several hours every day. Facing countless customers, the hardships are self-evident. But I didn't give up because of it. I summed up the following with my own personal experience:
1. As a shop assistant, you should have a good working attitude, a good hospitality attitude, warmly receive customers, understand their shopping needs, and create a warm shopping environment for customers.
2. Treat customers with polite language, speak with respect and kindness, don't speak loudly to customers, pay attention to your gfd, behave generously and be civilized. As a qualified cashier, we should always pay attention to the price changes and be familiar with the information of all kinds of goods in the store, especially the special goods. When scanning the price, the commodity price should be consistent with the computer. If not, inform the business manager and the store to help adjust the price at any time. Don't miss, underpay or overcharge in the cashier process.
The tenet of "customer is God" is that in the ordinary position of cashier, I have a heavy burden on my shoulders: I repeat the same work every day, I have to explain all their problems to customers, and no matter how mean the customers say, I have to learn to be patient and hide all the grievances in my heart. Besides, we must use the smile service. When you smile at a customer, no matter how dissatisfied the customer is with us, his mood will be clear at this time. Smiling is the most charming expression. A person who smiles without expecting anything in return but pays a lot will have a beautiful life. When you smile, the world will smile back at you. Then we should pay attention to the art of language: "Warm words comfort the heart for three winters, and bad words hurt people in July." Do not argue with customers, insult, dig and satirize customers.
My little experience: Looking back on my work experience in the past six months, although there are tears and pains, the most is experience and gains. It is inevitable that you will feel a little hard when you join the work for the first time. Go to work at eight o'clock every day and get off work at six o'clock. Repeating the tedious work every day is easy to get bored after a long time. . I once thought about giving up, but I must restrain myself from doing things with my wayward personality. When encountering difficulties, we should learn to ease the pressure by adjusting our mentality, calmly analyze, always maintain a confident and optimistic attitude, learn to comfort ourselves, tolerate setbacks, be open-minded, and work optimistically. We should be good at turning pressure into motivation and changing the depressed state in our hearts, so that we can relax physically and mentally, strive for success again, and let our eyes face the future. With my own efforts, I persisted in successfully completing my first formal job.
Conclusion: Although this is just a simple cashier, it is so insignificant to others, but it has taught people a lot of truth and improved our own quality. Keep learning, improve your moral cultivation and service skills. "Only learning can constantly sharpen a person's character, improve moral cultivation and improve service skills. Even an ordinary cashier, as long as she keeps moving forward, she will definitely get out of the sky I want!
Shop assistant internship summary model essay 6 _ internship summary 4 The one-week business internship has been successfully concluded. Looking back on these days of internship, I really feel a lot. Under the care and guidance of class leaders and teams, and with the support and help of colleagues, I not only mastered business knowledge quickly, but also helped our business people to serve users, which made me feel very full and satisfied.
Business is one of the four important components of postal service, and it is also a window to show the image of China's postal enterprises and reflect our mental outlook and comprehensive quality. I am honored to come to the first stop of my career. Working at the front desk of the postal business hall requires not only contacting many users, but also coordinating many things, especially at the important moment of the Olympic Games. Every job is a challenge for us. What impressed me most was the acceptance and delivery of our package. Our salesman should not only consult the user's mailing place in detail, but also carefully check every item sent. Sometimes the test process is too careful, and some users will sneer at it. At this time, our business people just passed by with a smile. This attitude and quality are rare and worth learning from each of us.
This internship mainly studied the workflow of our traditional postal service. Make a personal work plan before work, and be familiar with letter business, express delivery and parcel delivery. Due to the coordinated use of computer terminals, the processing of these services has also become very simple. Among them, the largest business volume is our EMS, which in many cases even exceeds ordinary letters. This fully shows that our postal EMS has a high reputation and has been recognized by customers. Speaking of our parcels, we have to say that due to too many taboo items and too strict inspection, we lost a large number of users, and the economic loss was not great, which had a great impact on our future business development.
Shop assistant internship summary model essay 6 _ internship summary 5 unconsciously ushered in a new year in the busy work, which is of great historical significance, valuable and rewarding. Looking back on my study and work in the past year, as an employee of xx department store, I deeply feel the hot air of the vigorous development of xx department store. I will summarize my work in xxxx as follows:
I. Job responsibilities
Shangba is different from other departments, mainly catering. I'm the manager of the eighth sales department. As the most basic manager, I deeply feel that I am the most terminal operator. My main duties are: to maintain the orderly operation of the entire catering department.
Second, work quality and performance.
In this year, with the care and love of the company leaders, the support and cooperation of all my colleagues, and the full cooperation of all the staff in the catering department, with the management concept of xX "xxX will get things done well" as the goal, and relying on the tacit understanding, passion and working professional teams of eight departments, I have performed my duties well and successfully completed all the tasks assigned by the leaders.
1, improve their own quality and adapt to the needs of the post. As the saying goes, there are no major events in department stores, and most of the management work is specific and trivial, but in order to do a good job, I keep learning, enrich myself and try my best to meet the needs of the post. On the one hand, I try to read books, such as professional newspapers, books on catering, food safety and management. On the other hand, learn from leaders, colleagues and employees with an open mind, and learn their professional knowledge, working methods and the art of dealing with people. Through the effective combination of study and practice, my own quality has been gradually improved, which basically meets the needs of this position.
2, pay attention to standardized management, improve the quality of work. The specific work is as follows: (1) Assist the manager to do a good job in employee attendance supervision, employee training, employee registration, monthly star waiter selection, etc., sort out the files that have not been specifically classified before and put them into labeled folders, which provides great convenience for everyone to consult the files. (2) Do a good job in the layout of holiday activity stores and the construction management of new counters entering the site. (3) Participate in the cooperation between various departments of the company, such as reporting weekly information to the planning department, contacting the engineering department to repair damaged hardware, submitting weekly broadcast drafts to the studio, collecting items from the administration department, and assisting the security department to maintain order in the store. (4) Assist the manager to manage employees. Management is an important work of the company, which needs to be serious and responsible, have a correct attitude, manage every employee well according to the company system and embody humanized management. (5) Complete other tasks assigned by the company leaders seriously, on time and efficiently. (6) To coordinate the work between other departments for the smooth progress of the department's work, in addition to doing a good job, we also actively cooperate with other colleagues to do a good job.
3. Strengthen on-site inspection and maintain business order. The management workplace is the whole store in Babu, and the work content is very specific and trivial, which requires me to have a strong sense of responsibility, ensure that all kinds of specific and trivial work are solved on the spot, make the business run orderly, and provide customers with a convenient and comfortable shopping environment. In this year's time, I basically achieved this goal through timely information feedback from myself and all the staff in the catering department, as well as timely cooperation from various logistics departments.
Third, the shortcomings in my work.
1. In the work, some problems in daily management are not summarized and classified in time, especially in complaint management, and we still need to learn from leaders and supervisors.
2. There are not many creative work ideas, and individual work is not perfect enough, which needs to be improved in future work.
3. The understanding of employees' thoughts and professional knowledge needs to be deepened and refined, and their own management level needs to be further improved.
Summing up the work in the past year, although some progress and achievements have been made, we need to make efforts to improve the shortcomings in the future work, seriously study various rules and regulations, constantly strengthen personal cultivation, strive to make ideological awareness and work efficiency reach a new level in an all-round way, and strive to do a better job and make greater and more contributions to the development of the department.
Shop assistant internship summary model essay 6 _ internship summary 6 It has been three months since I came out for internship. Although the internship time is not very long, during the three-month internship, I learned a lot of knowledge that I couldn't learn in school, and my thinking and working ability have been greatly improved. Of course, I also found many shortcomings of myself. Internship is a necessary experience for every college student, which enables us to understand the working procedures in practice and consolidate the knowledge we have learned. Practice is also a test of the professional knowledge we have learned, which allows us to check and fill in the gaps. What we have learned before is systematic. Practice also allows us to better connect with reality, grasp the connection between practice and actual operation, and lay the foundation for entering the post in the future.
During my internship, my position was as a salesman. The work in the internship stage is mainly divided into two parts. The first is to train relevant product knowledge and marketing skills in the company, and the second is to carry out actual marketing work.
The first is the training in the company. The training in the company is mainly to let us know about the company's product information, sales model, sales methods and related rules and regulations.
At first, we need the advanced training department. We need to remember the company's rules and regulations, learn the company's product knowledge (mainly printers) and learn the company's sales methods within the specified time. I encountered many difficulties in the training process, because I had little contact with the sales industry before and had no corresponding sales knowledge and experience, so I was a little stiff when training. Next, I want to learn the specific implementation method of the store. First, after entering the store, I was anxious to see many things mentioned in our training. Similarly, we also want to learn all the business methods in the store within the specified world scope. At first, we could only know everything through what we saw and heard. So I learned to observe, to smile at customers and to feel their feelings. During the internship, I actively asked the old employees questions and learned methods, and soon mastered the methods and workflow in the store.
Then do the actual marketing work. At the beginning, I greet customers first, which can exercise my eloquence and strengthen my professional knowledge. I found that I gradually learned more about products, guessed the psychology of customers, and applied what I learned in training to customers. If you really want to consult and don't want to buy anything, I will face them with the most smiling service, so that when he considers buying products, the first thing he thinks of is our company. Of course, we all try our best, but sometimes we make mistakes. For example, sometimes the methods are different from those handed in by other teachers. Sometimes the products in the store are out of stock. Sooner or later, we will come up with a method, and I will give the store many good methods. This is when I feel valuable. The work in the store is also arranged step by step: standing guard, cleaning, receiving customers, selling products and promoting sales. These are all our normal work contents.
In the three-month internship, I think as a marketer, the most important thing is to have the following points:
1, mental state preparation
In the process of sales, if the salesperson has a good mental state, it will give customers a positive, energetic and enterprising atmosphere, so this positive and enterprising mood will always affect customers, so that customers feel that they have been infected emotionally, so that customers can stay in our store for a longer time and always choose the right products. The performance of mental state is also shown in our gfd. Only salespeople with certain etiquette knowledge can make customers feel the value of the brand, because when looking at a brand, our salespeople directly reflect our brand image, so the improvement of the quality of salespeople is also an important symbol of brand promotion. Excellent salespeople with good mental state have a much greater chance of reaching a deal.
2. Physical preparation
If we have a good body, we can keep vigorous energy and work better. Standing and serving in the shopping mall these days makes me feel very tired, so I can better understand that having a good body can make us work hard. Therefore, a dynamic team needs a strong body.
3. Preparation of professional knowledge
When receiving customers, because I am not familiar with the product knowledge, sometimes I can't answer the customer's very detailed parameters when asking about the printer, so sometimes customers may have doubts about our products. If you don't understand, customers will not buy from you. Because you can't provide him with a product that suits him. Therefore, product knowledge is very important in sales.
Step 4 prepare for customers
When we know the relevant product knowledge, mastering sales is our first thing. In order to improve our sales performance, we also need to know the personality of our customers. Only by knowing customers better can we better grasp their psychology, establish a harmonious relationship with customers, create a relaxed and leisure shopping environment, be good at listening to every word of customers, and then analyze whether customers have the intention to buy and recommend printers suitable for their needs.
Although I learned a lot of knowledge and enriched myself in the internship, I also found some shortcomings, so only by constantly improving myself can I constantly improve myself.
I feel that no matter where I work, I should adapt to the social environment with the best mentality and the fastest speed, actively devote myself to my work and concentrate on my work. Strengthen the cultivation of their team spirit and handle interpersonal relationships well. Highlight your own advantages, try to make up for your own shortcomings while discovering your own shortcomings, and constantly motivate yourself to become a strong person. No matter in life, work or study, we will encounter many setbacks, and we should all face them with a positive attitude.
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