Every beauty salon attaches great importance to the pre-job training of new employees, with the emphasis on indoctrination. In fact, training is a big part of beauty salon culture construction. During my one year as a beauty lecturer, I completed the training for freshmen quickly and effectively. This year's work is summarized as follows:
First, conduct cultural training for employees.
Beauty salon culture itself includes four aspects: concept culture, system culture, behavior culture and material culture, which can make employees have a more comprehensive understanding of all aspects of beauty salons. In addition, beauty salon culture is a long-term accumulated value concept and behavior system recognized by beauty salons. Teaching them beauty salon culture can make them quickly integrate into beauty salons.
Second, the shortcomings
1. Time investment: I didn't arrange special time, but I did some related training unconsciously and didn't rise to a certain height. In the later work, it was not followed up in time, and the cultural work of the beauty salon was simplified as soon as it was finished.
2. In form: no normative text or lecture notes were produced, but some lectures were given in a unconstrained manner. At the same time, there is no specialized beauty salon cultural work department, only some staff or administrative staff work part-time, and there is no systematic research on beauty salon cultural work.
3. Content: mainly read some of my slogan ideas to employees. Everyone has never understood the importance of these contents to their future work, nor can they understand the concrete embodiment of these ideas in their work.
Even if there is real cultural training, it is limited to the constraints of behavior and system, and the key point is what can't be done. The real core part of beauty salon culture has not been highlighted.
Third, several details that need to be paid attention to when preaching beauty culture
1, highlighting the role of culture and the focus of cultural construction, so that everyone can have a more systematic understanding of the culture of beauty salons at the first time, and establish their awareness that they must be consistent with beauty salons in their actions and thoughts.
This work must be completed by a senior employee who understands the development course, strategic thinking and essence of beauty salon culture, including the development course, the core of beauty salon culture, some behaviors, institutional culture and effective cultural construction methods and carriers.
2. Many employees of large and medium-sized beauty salons still don't know the appearance of the top management of beauty salons after working for two or three years, let alone the attitude and thoughts of the top management of beauty salons towards employees. If employees are allowed to meet with the senior leaders of beauty salons on the first day, the newcomers will have a natural sense of closeness to the beauty salons and their leaders, and establish a sense of serving the beauty salons at the first time.
3. Prepare an excellent study text and an employee handbook that comprehensively introduces all aspects of beauty salons, so that employees can learn anytime and anywhere, adjust and restrain their thoughts and behaviors.
4. Dynamic information control. Interact with new employees every once in a while, such as seminars and questionnaires for some employees, to understand the problems encountered by employees in the process of integrating into beauty salons, and provide targeted help and education.
Four, the main content of beauty salon cultural knowledge training
1, the main ideas and supporting measures of how to treat employees in beauty salons, such as how to treat employees in beauty salons, what welfare measures are available, what environment is created for employees to realize their personal values, and personal development prospects in beauty salons.
2. Highlight the cultural vision, strategy and core values of beauty salons.
3. Famous stories and cases happened in beauty salons, so that everyone can learn the culture of beauty salons in an immersive way.
4. The importance of culture to the development of beauty salons and the methods and importance of keeping consistent with beauty salon culture.
5. Code of conduct for beauty salon employees.
The job of a beautician is:
1, responsible for providing professional beauty services for guests in beauty salons.
2. Pay attention to professional ethics, provide civilized services, maintain high standards of beauty services and maintain the company's reputation.
3. Establish VIP and frequent visitor files regularly to understand their hobbies, requirements and skin characteristics, so as to provide better services.
4. Attend the beauty salon morning meeting and complete the daily workflow report and monthly summary report.
5. Be responsible for keeping beauty and massage tools, and make suggestions on the procurement of tools and beauty products.
6. Complete other work arranged by the manager.